Maxx Fargo, ND. In the beginning of June, all store associates went through an annual performance review conducted by the store’s assistant mangers. To handle the store’s performance reviews the three assistant managers divided the store associates up, on who the assistant managers supervise most during store working hours. Next, the assistant managers rate the employee’s based on different aspects of their jobs. Employees were rated based on flexibility, teamwork, customer service skills, friendliness towards customers, communication, frequency of errors on cash registers, ability to open T.J. Maxx credit cards for customers, work attire etiquette, and leadership skills. Some of the aspects varied depending on where associates work within the store. The assistant managers did observations for most of the aspects; and used data from the computer to obtain appropriate number ratings for characteristics obtaining …show more content…
I was given a score from one to five on the different traits of my job formulated by my assistant manager. I did receive good scores on my review; however, I personally do not think my review had neither much quality nor helpfulness information. The assistant manager reviewing my work performance read the title of what I was being valued on followed by my score. There was not actual feedback on what I specifically did well nor things could I improve on. Some coworkers, who were reviewed by different assistant managers, mentioned their reviews lasted longer and had a lot of helpful feedback. This is a downfall of only receiving an annual review from one out of four total managers. Overall, I feel like graphic rating scale is a good figure to show where associates are working on each aspect of their job. However, the performance appraiser needs to make sure to define special areas of each aspect where their employees are excelling at and areas were the employee needs