Conversations like we have with our coworker at lunch, news about fashion or sports even the text message you send to your spouse telling him to pick up some milk is a form of verbal communication. It is our capability to communicate with a language that is based on an organized system of words, rather than merely sounds, sets us apart from lower species. Along with language we also have the technology that enables us to communicate with one another no matter what the physical distance is.
Verbal communication helps us to clarify misunderstandings. It also provides missing information. We can use it to correct a wrong. The power of the words cannot be denied. For example” I am sorry” is often more effective than action. Robert M. Krauss explains in the article “The Psychology of Verbal Communication,” (published in the International Encyclopedia of the Social and Behavioral Sciences in 2002).
“A species’ survival depends critically upon its ability to communicate effectively, and the quality of its social life is determined in large measure by how and what it can …show more content…
Non-verbal communication includes body language such as facial expressions, eye contact, gestures and posture. Touch is a kind of non-verbal communication. It not only indicates a person’s feelings or level of comfort, but also illustrates or represents his personality or characteristics. A firm handshake or warm hug indicates something very different than a loose pat on the back or a timid handshake does. The deepness of our voice, pitch, tone and volume are also forms of non-verbal communication. The meaning of someone’s words is often entirely different than the literal translation, as is seen in instances of sarcasm and mockery. The way we design our living space or the clothes we wear are also forms of non-verbal communication. These things shape people’s judgments about others, it doesn’t matter if the perceptions are true or