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1901 Cards in this Set
- Front
- Back
1 Diamond
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A rating of the American Automobile Association (AAA). “These establishments typically appeal to the budget-minded traveler. They provide essential, no-frills accommodations. They meet the basic requirements pertaining to comfort, cleanliness, and hospitality.”
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1 Star
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A Mobil Travel Guide Rating. “A Mobil One-Star Lodging Establishment is a limited service Hotel/Motel/Inn that is considered a clean, comfortable and reliable establishment.”
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1 for 50 1/50
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One for Fifty. Facility complimentary room policy: one complimentary room night for every fifty room nights picked up and paid for. While 1/50 was once the standard, the complimentary policies vary per hotel and/or event.
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100% Star Billing
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Requirement by artist that his/her name appear in a type style and size equal to or greater than other names in advertising and promotional materials and media.
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110/60
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Common term describing normally available current in North American Continent. The full expression is 110 volt/60 cycle. Many European and South American areas have 220 volt/50 cycle power only.
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2 Diamond
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A rating of the American Automobile Association (AAA). “These establishments appeal to the traveler seeking more than the basic accommodations. There are modest enhancements to the overall physical attributes, design elements, and amenities of the facility typically at a moderate price.”
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2 Star
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A Mobil Travel Guide Rating. “A Mobil Two-Star Lodging Establishment is a Hotel/Resort/Inn that is considered a clean, comfortable and reliable establishment, but also has expanded amenities, such as a full-service restaurant on the property.”
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20-Footer
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A 20' by (usually) 10' exhibit space. Similar terminology (a 30 footer, etc.) may be used.
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24-Hour Hold
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A term used to describe the type of reservation made on function space within a venue (hotel, convention center, etc.). An event organizer who has 24-hour hold on a space has exclusive use and access to that space for a period of 24-hours, usually 12:01 am – 12:00 pm.
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24-Hour Power
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When an exhibitor orders power to be left on in a booth/stand for 24 hours during run of the event; often required when there are refrigerators, fish tanks, or computers in booth/stand.
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2-by-2 Slide
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Piece of 35mm photographic film in a 2-by-2 inch (5-by-5 centimeter) cardboard, glass, or plastic mount. See SLIDE. See Also Slide
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2-D Bar Code
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A larger-than-average bar code that uses the PDF417 standard (the same used for e-stamps). Stores up to 1,800 characters in bar code on standard paper badge, which can then be used by exhibitors to get contact information from registrants.
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3 Diamond
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A rating of the American Automobile Association (AAA). “These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided.”
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3 Star
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A Mobil Travel Guide Rating. “A Mobil Three-Star Lodging Establishment is a Hotel/Resort/Inn which is well-appointed, with a full-service restaurant and expanded amenities, such as, but not limited to: fitness center, golf course, tennis courts, 24-hour room service, and optional turndown service.”
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3-Dimensional
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3-D. A flat image having the effect of three dimensions.
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3-Phase
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Type of alternating current used in high powered electrical applications.
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3-Wire
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Term describing electrical cable with one continuous ground wire in addition to positive and negative wires.
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4 Diamond
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A rating of the American Automobile Association (AAA). “These establishments are upscale in all areas. Accommodations are progressively more refined and stylish. The physical attributes reflect an obvious enhanced level of quality throughout. The fundamental hallmarks at this level include an extensive array of amenities combined with a high degree of hospitality, service, and attention to detail.”
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4 Star
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A Mobil Travel Guide Rating. “Mobil Four-Star Lodging Establishment is a Hotel/Resort/Inn which provides a luxury experience with expanded amenities in a distinctive environment. Services may include, but are not limited to: automatic turndown service, 24 hour room service, and valet parking.”
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4-Color Separation
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Process of printing a full color image utilizing four colored screened patterns from which printing plates can be engraved.
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4-Hour Call
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Minimum work period for which union labor must be paid in special circumstances (generally, a minimum call is one hour.). Not to be confused with minimum charges to exhibitors applied by contractors that service events.
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5 Diamond
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A rating of the American Automobile Association (AAA). “These establishments reflect the characteristics of the ultimate in luxury and sophistication. Accommodations are first class. The physical attributes are extraordinary in every manner. The fundamental hallmarks at this level are to meticulously serve and exceed all guest expectations while maintaining an impeccable standard of excellence. Many personalized services and amenities enhance an unmatched level of comfort.”
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5 Star
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A Mobil Travel Guide Rating. “A Mobil Five-Star Lodging Establishment provides consistently superlative service in an exceptionally distinctive luxury environment with expanded services. Attention to detail is evident throughout the Hotel/Resort/Inn from the bed linens to staff uniforms.”
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501c
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A section of the IRS code that defines, and governs the actions of various types of tax-exempt organizations. For example, 501c(3) organizations are non-profit, educational, charitable and scientific organizations.
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6 Box
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An electrical outlet that will accommodate 6 plugs. Sometimes called Sex Box. See DOG HOUSE.
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See Also Dog House
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6-by-6 Rule
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Audiovisual guidelines by which no transparency of slide should contain more than six words per line of text and no more than six lines of text.
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a la Broche
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Cooked on a skewer. Can be beef, chicken or shrimp. See EN BROCHETTE. See Also SHISH KEBOB. See Also en Brochette Shish Kebob
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a la Carte
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French term meaning "from the menu." Each item is individually priced. Used in tour literature to indicate a choice of dishes will be available.
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a la Grecque
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Prepared Greek style with tomatoes, garlic, black olives and parsley.
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a la King
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Cooked in white cream sauce with vegetables (e.g., Chicken à la King).
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a la Meunière
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(moonyare) Dredging, a technique that allows flour to form a thin, golden crust on sautéed or fried items, (e.g., Trout Meunière).
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a la Mode
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1) In the style of. 2) Ice cream on pie. 3) Mashed potatoes on beef.
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a la Provencale
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Prepared with garlic and olive oil.
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a la Vapeur
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Steamed.
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A List
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A catering department's steady, extra employees. They are the first called to work when temporary help is needed.
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A/C
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Air Conditioning. See HVAC. See Also HVAC
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A/V Contractor
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Supplier of technical staff and audiovisual equipment (e.g. projectors, screens, sound systems, video, and staging).
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A/V Request Form
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Form given to speakers during the planning stages of an event to allow them to request the audiovisual equipment they will need for their presentations.
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A/V Technician
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An audiovisual professional who is responsible on-site for lighting, sound, video, staging or other similar elements of an event function.
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A1
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1) First class condition. 2) A name brand steak sauce.
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A440
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Designated international pitch to which pianos are tuned.
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AA
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1) Alcoholics Anonymous. 2) American Airlines.
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AAA
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American Automobile Association.
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AAAE
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American Association of Airport Executives.
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AAF
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American Academy of Florists
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AAR
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Against All Risks. A term often found in insurance policies and contracts.
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AATTA
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African-American Travel and Tourism Association
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Above the Line Advertising
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Traditional commission-paying media: press, TV, radio, cinema, outdoor; media handled by full-service agencies.
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Absorption
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Ability of a material to absorb sound energy and reduce sound intensity.
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Absorption Coefficient
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Efficiency of a material to absorb sound at a particular frequency (which relates to sound wave length and material thickness).
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Abstract
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1) Written summaries of speeches or papers, generally between 200-500 words. See CALL FOR PAPERS. See Also CONFERENCE PAPERS. 2) Laser presentations, graphic designs or patterns that are not representational of concrete objects. 3) A brief statement of content.
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See Also Call for Papers Conference Papers
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Abstract Board
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Usually rolling corkboards used for attaching copies of research papers for authors to discuss with participants. See POSTER SESSION.
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See Also Poster Session
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AC Cable
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Any wire conductor, regardless of size or connection, that carries an alternating current.
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AC Hum
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Humming sound heard in an audio system, usually the result of a Ground Loop which is being amplified by the system.
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Academic Conference/Seminar
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See COLLOQUIUM.
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See Also Colloquium
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Acceleration Clause
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A provision sometimes used in contracts to accelerate deposit payment schedule or to demand full prepayment of master account in the event of a default or lack of credit by the organization. May also apply in other situations, such as assignments. Sometimes used in a hotel to accelerate deposit payment schedule or to demand full prepayment of master account in the event of a default by organization.
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Accent Lighting
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Directional lighting used to highlight a particular area or object to draw attention to that portion of the field of view.
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Acceptance
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A requirement for entering into a binding contract. If a contract proposal (offer) is made, it is accepted if the offeree signs the offer as submitted. If the offeree makes any changes to the offer before signing, it is a counter offer, not acceptance.
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Accepted Practices Exchange
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APEX. An initiative of the meetings, conventions & exhibitions industry managed by the Convention Industry Council (CIC). APEX develops and manages the implementation of accepted practices (voluntary standards) for the industry.
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Access Panel
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Removable panel or section of exhibit to permit access to lamps, projectors, mechanisms, etc.
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Accessibility
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1) Airline lift into and out of a destination. See Also LIFT. 2) Capable of being used by people with physical challenges and disabilities. This is an important aspect of the United States’ Americans with Disabilities Act (ADA).
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See Also Lift
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Accessorial Charges
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Generally refers to air-freight shipments. Airfreight forwarders can provide many services generally not available from common carriers. In most cases, these charges are not included in the per-pound rate of the carriers. Services include, but are not limited to, inside pickups & deliveries, special pickups & deliveries (specific time of day), waiting time, etc.
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Accident Report
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A document prepared to record information including time, date, location, parties involved, witnesses, and nature or description of an incident. See INCIDENT REPORT.
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See Also Incident Report
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Accommodation
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1) Any seat, berth, room, or service provided and/or sold to a guest, attendee or passenger. 2) Under the Americans with Disabilities Act (ADA), a step taken to allow a person with a disability to participate in an event or employment.
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Accompanying Person
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Guest or spouse of an attendee.
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Account Sheet
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1) Form used to keep track of number of rooms sold and/or still available. See TALLY SHEET. 2) Designates equipment, materials and teaching aids used in sound and visual presentations.
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See Also Tally Sheet
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Accreditation
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Official authorization or approval; to provide with credentials; to send (an envoy) with letters of authorization; to recognize or vouch for as conforming with a standard; to recognize a college as maintaining academic standards; to consider or recognize as outstanding; approval given by various trade associations to a travel agency allowing the sale of tickets and other accommodations.
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Accrual Accounting
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1) An accounting method that enters income and expenses into the books at the time of contract versus when payment is received or expenses incurred (cash accounting). 2) A system in which revenue and expenses are accounted for as soon as they are committed.
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Acetate
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Film positive or negative from which silk screens are produced. Also, a family of plastics for light transmission and surface protection.
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Acetone
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Solvent and/or adhesive agent for bonding many plastic materials.
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Acknowledgement
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Written notice that a room reservation request has been received and is being processed.
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ACME
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Association for Convention Marketing Executives. A member of the Convention Industry Council.
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ACOM
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Association for Convention Operation Management. A member of the Convention Industry Council.
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ACON
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Air conditioned. See A/C. See Also HVAC.
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See Also A/C HVAC
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Acoustic Baffle
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Absorptive board or sound barricade that can be placed around or between acoustic sources to provide sound isolation or deadening and reduce acoustic leakage between multiple microphones (e.g. in a recording studio or live musical performance stage set-up).
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Acoustical Tile
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Composition board made into squares and placed upon the ceiling or walls to reduce sound.
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Acoustician
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Specialist in the behavior and control of audio energy within an environment.
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Acoustics
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Study of the performance of sound energy. Also the way in which sound energy performs in a given space.
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ACRA
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American Car Rental Association.
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Across the Board
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Includes everything; inclusive.
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Acrylic
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The family of clear, color, and translucent thermoplastic resins such as Plexiglas or Lucite.
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Acrylic Emulsion
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A water-based latex made of acrylic polymer and used for coatings and/or impregnations.
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Act of God
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An extraordinary natural event such as extreme weather, flood, hurricanes, tornadoes, earthquake or similar natural disaster that cannot be reasonably foreseen or prevented over which a contracting party has no reasonable control, making performance of the contract illegal, impracticable or impossible, thus the parties have no legal responsibility to continue performance of the contract. See FORCE MAJEURE.
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See Also Force Majeure
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Action Station
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Chefs prepare foods to order and serve them fresh to guests. Also called Performance Stations, or Exhibition Cooking. Popular items for action stations include: pasta, grilled meat or shrimp, carved meats, sushi, crepes, omelets, flaming desserts, Caesar Salad, etc.
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Active Crossover
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An electronic device which filters and selectively amplifies frequencies, separating the frequencies into sections or bands, and routing them to outputs designed to drive power amplifiers and in turn, speakers. The frequencies filtered depend on the electrical value of the component parts in the circuits of the device, but not on the source or load impedances connected to the device, except in the case where the crossover is actually a passive crossover designed for insertion in the medium-level signal lines of an audio system rather than in speaker lines.
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Active Language
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The language being used by the speaker.
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Actual Cash Value
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ACV. Replacement cost of lost or damaged property less depreciation.
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Actual Weight
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Also known as gross shipping weight. Determined by (1) weighing a vehicle empty, (2) loading a shipment and returning the vehicle to the scale to obtain the weight, and (3) subtracting the two weights. Can also be obtained by individually weighing each piece of freight.
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Ad Hoc Committee
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Committee formed to deal with a specific issue to be resolved upon making its final report.
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Ad Valorem Tax
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Tax applied to an item according to the value of an item. See DUTY.
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See Also Duty
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ADA
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Americans with Disabilities Act. U.S. legislation passed in 1992 requiring public buildings (offices, hotels, restaurants, etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabilities.
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ADA Compliant
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Ready to or disposed to perform in accordance with the Americans with Disabilities Act.
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Additional Insured
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An individual or organization listed as covered by a primary insurance agreement.
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Add-One
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Any component of a package tour that is not included in the package price, but may be purchased as an added feature or to extend the length of the package. Tour options are purchased at additional cost.
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Adjoining Rooms
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Rooms with common walls, which do not have connecting doors.
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Adjustable Standard
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Vertical support that allows shelf bracket to be affixed at any point in the support.
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Adlux
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A black and white photo transparency.
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ADME
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Association of Destination Management Executives. A member of the Convention Industry Council.
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Admission Card
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Admission card confirming a booking and registration to an event. See CONGRESS CARD.
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See Also Congress Card
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Admission Ticket
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Ticket used for admission to an event.
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Adult Learner
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A student who is independently employed and usually pursuing education to attain a specific, practical goal.
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Adult Staff-to-Child Ratio
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The ratio of adults to children required during a childcare/youth program. Accepted ratios are 3:1 for infants, 4:1 for toddlers, 6:1 for children up to eight years old.
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Advance Deposit
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Amount of money paid to secure a room, facility or service in advance.
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Advance Order
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An order for goods and/or services ordered before the move-in date for an exhibition. Usually less expensive than a FLOOR ORDER.
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See Also Floor Order
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Advance Rate
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Fees associated with advance orders, which typically include discounts when paid in advance.
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Advance Registration
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Booking before an event takes places. Allows attendees to register for an event before it actually takes place. Done through mail, phone, internet or fax. See PRE-REGISTRATION.
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See Also Pre-Registration
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Adventure Tour
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A TOUR designed around an adventurous activity such as rafting, hiking or ballooning.
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See Also Tour
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Advertising
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Information about an event that the organizer pays to have printed or announced in various forms of media (e.g. press, TV, radio, cinema, outdoor).
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Advertising Specialties
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Promotional items which include a firm's name and/or marketing message.
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Advisory Board
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A group that offers advice or counsel to event organizer, event management, or other organization on strategic options such as conference content, exhibitor matters, contracting policies or other issues.
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Advisory Capacity
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A term indicating that a shipper's agent or representative is not empowered to make definitive decisions or adjustments without approval of the group or individual represented. See WITHOUT RESERVE.
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See Also Without Reserve
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AED
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Automated External Defibrillator. Device installed in many large public areas (e.g. airports, hotels, convention centers). Can be used by any individual to administer life-saving care to person experiencing a heart attack.
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Affiliation
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Union of a society, firm or political party with another, but without loss of identity.
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Affinity Group
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Group sharing common interest, usually people who are members of an organization.
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Affixed Merchandise
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Products fastened to a display.
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Affreightment (Contract of)
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An agreement between a shipping line (or similar carrier) and an importer or exporter in which cargo space is reserved on a vessel for a specified time and at a specified price. The importer/exporter is obligated to make payment whether or not the shipment is made.
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Agenda
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A list, outline or plan of items to be done or considered at an event or during a specific time block. May include time schedule.
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Agent
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1) Broadly, one who acts or has the power to act: more usually, one that acts as the representative of another. Most frequently in travel, a specific kind of agent such as a retail travel agent. 2) Person that obtains engagements for entertainers, is paid by the entertainers and has no contract for production responsibilities. 3) Person in a speaker bureau/agency that acts on behalf of the seller (speaker) or on behalf of the buyer (customer).
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Agricultural Meeting
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An event relating to the production of crops, meat, milk or eggs.
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AH&LA
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American Hotel and Lodging Association. A member of the Convention Industry Council.
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Air Cargo
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Any property carried, or to be carried, in an aircraft, excluding passenger baggage.
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Air Consignment Note
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A bill of lading issued by the airline that covers both domestic and international flights transporting goods to a specified destination. Technically, it is a non-negotiable instrument of air transport that serves as a receipt for the shipper, indicating that the carrier has accepted the goods listed therein and obligates itself to carry the consignment to the airport of destination according to specified conditions. A bill of lading that covers domestic and international flights transporting goods. See AIR WAYBILL. See Also BILL OF LADING, INLAND BILL OF LADING, OCEAN BILL OF LADING, THROUGH BILL OF LADING.
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See Also Air Waybill Bill of Lading Inland Bill of Lading Ocean Bill of Lading Through Bill of Lading
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Air Express
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Expedited airfreight, usually referring to overnight air.
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Air Freight
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Materials shipped via airplane.
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Air Wall
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Movable barrier that partitions a large area into smaller areas. May be sound resistant, but not necessarily sound proof. See DIVIDER. See Also MOVABLE WALL, PARTITION.
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See Also Divider Movable Wall Partition
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Air Waybill
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A bill of lading issued by the airline that covers both domestic and international flights transporting goods to a specified destination. Technically, it is a non-negotiable instrument of air transport that serves as a receipt for the shipper, indicating that the carrier has accepted the goods listed therein and obligates itself to carry the consignment to the airport of destination according to specified conditions. A bill of lading that covers domestic and international flights transporting goods. See AIR CONSIGNMENT NOTE. See Also BILL OF LADING, INLAND BILL OF LADING, OCEAN BILL OF LADING, THROUGH BILL OF LADING.
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See Also Air Consignment Note Bill of Lading Inland Bill of Lading Ocean Bill of Lading Through Bill of Lading
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Airfreight Forwarder
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An airfreight company that transports freight via scheduled airlines. Forwarders do not operate their own planes.
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Airport Hotel
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Hotel located near a major airport; usually does not have a lot of recreational facilities.
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Air-Ride Suspension
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Smoothest ride for fragile cargo, made possible by two to four air bags located at the rear axle of the trailer, tractor or fifth-wheel.
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Aisle
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1) Area between a booth/stand for audience traffic movement. 2) Space between sets of tables, chairs or a booth/stand to allow passage of attendees. See GANGWAY.
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See Also Gangway
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Aisle Carpet
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Carpet installed in aisles.
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Aisle Sign
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A sign, usually suspended, indicating aisle numbers or letters.
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All Expense Tour
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See INCLUSIVE TOUR.
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See Also Inclusive Tour
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All Suite Hotel
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See SUITE HOTEL.
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See Also Suite Hotel
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All-Inclusive Tour
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See INCLUSIVE TOUR.
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See Also Inclusive Tour
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All-Risks Insurance
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Insurance against loss of or damage to property arising from any fortuitous cause except those that are specifically excluded. An insurance contract which provides All-Risks Insurance is an All-Risks policy.
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Alpha List
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A list arranged in alphabetical order, such as definitions in a glossary or event attendees.
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Alteration
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A change made by the client after any part of the production process has begun. Usually billed as an extra charge.
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Alternate Media
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Alternatives to print materials (e.g. Braille, large print, etc.) provided to assist people with disabilities in achieving full participation.
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Alternative Dispute Resolution
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Method for resolving disputes without going to court.
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Alumni Tour
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A TOUR designed for those people who have previously traveled with a particular tour company. Also Called REUNION TOUR.
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See Also Tour
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Amandine
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Served with thinly sliced almonds, sautéed in butter.
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Ambience
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Distinctive acoustical characteristic of a room or acoustic space due to the many sound reflections in the space (e.g., rooms that are said to be acoustically “dead” lack ambience).
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Ambient Light
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1) Level of illumination from natural lighting sources already existing in an environment. 2) Uncontrolled and unintended illumination.
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Amenity
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Complimentary items in sleeping rooms such as writing supplies, bathrobes, fruit baskets, shower caps, shampoo and shoe shine mitt provided by facility for guests.
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American Breakfast
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A meal of fruits and/ or juices, cereal, eggs, meat, bakery goods and hot or cold beverages.
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American Plan
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AP. A type of hotel rate that includes the price of the room and all meals. Also Called FULL AMERICAN PLAN (FAP). See INCLUSIVE RATE. See Also BERMUDA PLAN, CONTINENTAL PLAN, DEMI-PENSION, EUROPEAN PLAN, MODIFIED AMERICAN PLAN.
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See Also Inclusive Rate Bermuda Plan Continental Plan Demi-Pension European Plan Modified American Plan
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American Reception
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Stand-up social function with beverage and sufficient food to replace a main meal.
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American Service
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Food is plated in the kitchen and placed before the guest. Side dishes are used for bread and butter and salad. Food is served from the left, beverages from the right, and all items are removed from the right. This is generally the service used for banquets. See PLATED SERVICE.
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See Also Plated Service
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Americans with Disabilities Act
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ADA. U.S. legislation passed in 1992 requiring public buildings (offices, hotels, restaurants, etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabilities.
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AMMC
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Alliance of Meeting Management Companies. A member of the Convention Industry Council.
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Amorphic Lens
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Special lens for projectors used to eliminate distortion in abnormally wide throws.
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Amperage
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An International System unit for the amount of electrical current transferred from one component to another. This specification is often important when considering the amplifier loudspeaker interface. See AMPERE.
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See Also Ampere
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Ampere
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The standard measurement of current.
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Amphitheater
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Outdoor facility with a flat performance area surrounded by rising rows of seats or a grassy slope allowing the audience to view the performance. The seating area is usually a semi-circular shape or adapted to the surrounding landscape.
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Amplification
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Increase in signal quantity of either amplitude or power level.
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Amplifier
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Amp. 1) Device which increases the voltage and/or power level of signals fed through it. 2) Device enabling sound to be intensified.
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Amplitude
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Extreme range of a fluctuating quantity, as an alternating current, swing of a pendulum, etc., generally measured from the average or mean to the extreme. Also used to make reference to the overall volume of a signal.
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AMS
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Association Management Software
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Analog
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A method of conveying data electronically in relation to a television, radio or telephone signal by varying its frequency or amplitude.
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Anamorphic Lens
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Lens adapter designed to produce a wide screen image.
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Anchor
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An auger-type device used to secure the guy ropes of a tent to the ground, ranging in length from 30-48 inches with a helix of 4-8 inches in diameter. Anchors hold better than stakes do in bare earth and sand. See STAKES.
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See Also Stakes
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Ancillary Activities
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All event-related support services within a facility that generate revenue.
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Ancillary Center
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Event facility that is typically part of a larger hospitality complex.
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Andragogy
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The art and science of helping adults learn as opposed to pedagogy, which is the science of helping children learn.
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Androgogic Model
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Knowles Theory. A theory that proposes that for adults to learn, the following must be addressed: adults need to know why they need to learn something; adults need to learn through experience; adults view learning as problem solving; adults only learn when the material is immediately relevant.
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Angels on Horseback
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Baked bacon-wrapped oysters.
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Animation
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A technique that creates an illusion of movement when used in rapid sequence.
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Ann.
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Announcer.
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Anncr.
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Announcer.
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Anodizing
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The process of preserving metal by adding a protective oxide film by an electrolytic process.
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ANSI
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American National Standards Institute. An organization responsible for fostering the development of and approving technology standards in the United States. www.ansi.org
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Answer Print
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The first positive print of a movie film made from the rough edited negative.
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Anti-Discrimination Laws
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Laws that protect individuals or groups from bias and discrimination on the basis of factors such as age, sex, religion, national origin or disability. Anti discrimination laws may be imposed on the local (e.g. city, county), state or federal level. Federal laws prohibit discrimination in any place of public accommodation. Anti-discrimination provisions are sometimes included in contracts to allow a party to the contract to cancel without liability in the event the other party or parties is found guilty of engaging in discriminatory practices.
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Antidiversion Clause
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See DESTINATION CONTROL STATEMENT.
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See Also Destination Control Statement
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Antipasto
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Italian appetizers that include olives, salami, peppers, marinated vegetable salads, sliced meats, cheeses and other similar foods.
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Anti-Stat for Carpet
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A spray that helps reduce static electricity in carpets.
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Antistat Wax
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A solution applied to plastics to minimize dust accumulation.
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Antitrust Laws
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Legislation designed to promote competition and prevent unfair practices that may lead to monopolies or suppression of competition.
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Anvil Case
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Reinforced molded plastic case, normally with foam cut-outs for transporting fragile materials.
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AoD
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Audio on Demand. Streaming Audio delivered via a network, available anytime, anywhere.
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AP
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American Plan. A type of hotel rate that includes the price of the room and all meals. Also Called FULL AMERICAN PLAN (FAP). See INCLUSIVE RATE. See Also BERMUDA PLAN, CONTINENTAL PLAN, DEMI-PENSION, EUROPEAN PLAN, MODIFIED AMERICAN PLAN.
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See Also Inclusive Rate Bermuda Plan Continental Plan Demi-Pension European Plan Modified American Plan
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Aperture Width/Height
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Actual slide or film frame dimensions.
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APEX
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Accepted Practices Exchange. An initiative of the meetings, conventions & exhibitions industry managed by the Convention Industry Council (CIC). APEX develops and manages the implementation of accepted practices (voluntary standards) for the industry.
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APEX Fare
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Advance Purchase Excursion Fare (airline). Special fare at a lower rate.
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Appellation
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1) Designated wine growing areas governed by the rules and regulations of a country's federal local government body. Rules vary from country to country but are similar in their attempt to stimulate the production of quality wines. Regulations are established by the Appellation d'Origine Contrôlée (AOC) in France, the Denominazione di Origine Controllata (DOC) in Italy, the Denominaçao de Origem Controlada (DOC) in Portugal, the Denominación de Origen (DO) in Spain and the Bureau of Alcohol, Tobacco and Firearms (BATF) in the United States. 2) Synonym for name.
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Appetizer
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Any small, bite-size food served before a meal to whet and excite the palate. Used synonymously with the term Hors d' Oeuvres, though this term more aptly describes finger food, whereas appetizer can also apply to a first course served at table.
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Application Service Provider
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ASP. A company that manages and distributes software-based solutions to customers across a wide area network from a central data center. In essence, ASPs are a way for organizations to outsource some or almost all aspects of their information technology needs.
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Application Sharing
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A feature of many videoconferencing systems that allows two or more people to use the same software program, even if all do not have it on their computer or conferencing system.
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Appliqué
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Any item applied to fabric or other surfaces for the purpose of decor.
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Appointed Entity
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Airline ticket sales outlet, such as a travel agency, accredited by the International Air Transport Association (IATA).
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Apprentice
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An individual who works in exchange for the learning experience, often unpaid.
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Apron
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Part of a stage in front of the main curtain.
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AQ
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Any quantity.
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Arbitrage
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The process of buying foreign exchange, stocks, bonds, and other commodities in one market and immediately selling them in another market at higher prices.
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Arbitration
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Private dispute resolution process, often referred to as alternate dispute resolution, in which the parties agree to submit their dispute to an impartial third party for a decision. Depending on the type of arbitration, the arbitrator's decision may or may not be binding. Several organizations, including the American Arbitration Association and JAMS-Endispute, handle arbitration claims. Courts may require some disputes be submitted to arbitration instead of or prior to the formal trial process.
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Arc Light
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A light source providing high-intensity light utilizing a positive and negative metal rod (instead of a lightbulb) for large screens or long projection distances; also used in follow spotlights; replaced by xenon lamps in the 1980s.
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Arch
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A curved display ceiling that spans two points, such as a ceiling or entryway.
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Architectural Cuisine
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Menu items where food is stacked for height, such as endive boats filled with salad greens. See VERTICAL CUISINE.
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See Also Vertical Cuisine
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Area Agreement
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A union contract covering companies and unions that bargain on an area-wide basis.
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Arena
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Facility type featuring a large flat main floor surrounded by fixed seats in a sloping oval or modified oval shape, much steeper that the typical theater. Some are arranged in two or more tiers. Sight lines are nearly always designed for events the size of a hockey floor, circus, ice show, or basketball court.
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Argon
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An inert, colorless, odorless gas that creates a blue-green color inside a laser tube.
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Armorply
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A term for plywood or lumber with a metal veneer.
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Arranged Environment
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A learning environment with planned physical set-up and seating arrangements.
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Arrival Manifest
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An itemized list of anticipated dates and times of arrival of group members.
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Arrival Notice
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A document issued by railroads, airlines and maritime services identifying the shipment is sent to the consignee or their agent and informing consignee/agent of cargo’s arrival.
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Arrival Pattern
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Anticipated dates and times of arrival of group members.
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Arrival Time
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Time or approximate time guests plan to arrive at a facility.
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Arrival/Departure Pattern
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A description of arrival and departure activities of an event’s attendees. See MAJOR ARRIVAL. See Also MAJOR DEPARTURE, GROUP ARRIVALS/DEPARTURES. This information should be included in the specifications guide for an event.
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See Also Major Arrival Major Departure Group Arrivals/Departures
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Art
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Any materials (drawings, photographs, type) used in preparing camera-ready art. Also known as artwork.
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Articles and By-laws
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Rules adopted by an organization for managing its internal affairs.
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As Directed
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Based on time and at the direction of the customer.
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ASAE
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American Society of Association Executives.
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ASCAP
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American Society of Composers, Authors, and Publishers. A membership organization that represents individuals who hold the copyrights to music written in the United States and grants licensing agreements for the performance of that music.
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ASCII
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American Standard Code for Information Interchange. A code that assigns numbers to alphabetic, numeric and certain other characters. ASCII is the most common format for text files in computers and on the Internet.
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Ash Stand
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Stand which holds ashtrays. A receptacle for tobacco ashes; an ashtray; ash can.
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Aside
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A dramatic device in which an actor speaks directly to the audience while other individuals onstage supposedly do not hear him or her.
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ASM
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Assistant stage manager.
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ASP
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Application Service Provider.
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See Also Application Service Provider
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Aspect Ratio
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The ratio of image width to height; pertaining to audiovisual, video and slides.
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Assembly
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1) The process of erecting display component parts into a complete exhibit. 2) A general or formal meeting of an organization attended by representatives of its members for the purpose of deciding legislative direction, policy matters, the election of internal committees and approval of balance sheets, budgets, etc. Consequently, an assembly usually observes certain rules of procedure for its meetings; mostly prescribed in its Articles & By-laws.
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See Also Articles and By-laws
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Assessment
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1) The process used to evaluate a participant's skill level with respect to a set of materials or requirements. 2) A charge to a supplier(s) from a service entity such as Convention Bureau, Housing Bureau, etc. that is for a specific service such as convention center fees, busing, housing or other that is part of an event customer's agreement. This assessment is normally paid to the service provider directly by the supplier. Compare with REBATE.
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See Also Rebate
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Asset
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Something of value that is owned.
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Assistant Lead Dispatcher
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The onsite staff member second in command of the transportation system. Assists the lead dispatcher and fills in when the lead dispatcher is not on site. Normally the assistant lead dispatcher is assigned to the command center.
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Association
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An organized group of individuals and/or companies who band together to accomplish a common purpose, usually to provide for the needs of its members. Usually nonprofit. See TRADE ASSOCIATION.
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See Also Trade Association
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Association Agreement
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1) A union contract covering companies and unions that bargain on an area-wide basis. 2) A union contract negotiated by a group of employers through an employer's association with the union representing their employees.
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Association Booth/Stand
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An exhibit booth/stand at which an association provides information about its purpose and services to members and prospective members.
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Association Meeting
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An event initiated by an association. See ASSOCIATION.
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See Also Association
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Association Staff
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An individual who works for an association.
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ASTA
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American Society of Travel Agents.
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ASTD
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American Society for Training and Development.
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Asynchronous Learning
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Any learning event that is delivered after the original live event or where the interaction is delayed over time. Typically this is on-demand and can be to video-on-demand (VoD), audio-on-demand (AoD), correspondence courses, email messages, bulletin boards, etc.
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At Liberty
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Euphemism used by actors, consultants, and others for unemployed or available for work. Those who are unemployed.
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At Sight
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A phrase indicating that payment on a draft or other negotiable contract is due upon demand.
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At Site
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Location of event or exhibit. See ON-SITE.
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See Also On-Site
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ATA
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Air Transport Association of America. A member of the Convention Industry Council.
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ATA Carnet
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An international customs document that permits duty-free and tax-free temporary import of goods for up to one year. It eliminates or reduces VAT charges, customs fees, and bond fees. The initials "ATA" are an acronym of the French and English words "Admission Temporaire/Temporary Admission." ATA Carnets cover commercial samples; professional equipment; and, goods for presentation or use at trade fairs, shows, exhibitions, etc. Items not covered are consumable or disposable goods, which will not be returned home.
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At-a-Glance Program
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Condensed, quick reference version of an event's program. See POCKET PROGRAM.
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See Also Pocket Program
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ATC
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Air Traffic Conference of America (a division of the Air Transport Association (ATA).
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Athletic Meeting
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An event that involves sports or athletic equipment. Athletes, guests or attendees may be in competition or demonstration.
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Atmospheric
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A term used to describe a lighting effect created by laser light projected through the air, often enhanced with theatrical fog; also known as aerial beams
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Atmospherics
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Use of color to create a mood in a room or exhibit.
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Attendance
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Total number of people at an event.
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Attendee
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An individual, registered for or participating in an event. Includes delegates, exhibitors, media, speakers, and guests.
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Attendee Brochure
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Direct mail piece sent to current and prospective attendees that promotes the benefits of attending a specific event.
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Attendee Scope
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Where attendees come from. It is directly related to the spending characteristics of attendees who fall into each of these categories: INTERNATIONAL- Draws a national and international event audience; 15% or more of event delegates reside outside of event host country. NATIONAL-Draws a national event audience; More than 40% of delegates reside outside of a 400 mile (640 km) radius of event city. REGIONAL-60% of delegates reside within a 400 mile (640 km) radius of event city; Delegates may reside in a multi-state area and/or a regionally homogenous international area. STATE/PROVINCE- More than 80% of delegates reside in event state/province (or event-sponsoring state/province when held in state/province other than home state/province; More than 20% of delegates reside outside a 50 mile (80 km) radius of event site; State/provincial audiences are less inclined to use air travel and local auto rental than regional audiences. LOCAL-80% of delegates reside within a 50 mile (80 km) of radius of event site; Local audiences typically do not require overnight accommodations.
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Attenuate
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To reduce. In audio parlance, to reduce the level of an electrical signal as with a volume control.
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Attraction
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A natural or man-made facility, location, or activity that offers items of specific interest. An attraction can be a natural or scenic wonder (e.g. the Grand Canyon), a man-made theme park (e.g. Disneyland) ,a cultural or historic exhibition (e.g. World's Fair), or a wildlife/ecological park (e.g. zoo or aquarium).
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Attrition
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The difference between the actual number of sleeping rooms picked-up (or food-and-beverage covers or revenue projections) and the number or formulas agreed to in the terms of the facility’s contract. Usually there is an allowable shortfall before damages are assessed.
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Attrition Clause
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Contract wording that outlines potential damages or fees that a party may be required to pay in the event that it does not fulfill minimum commitments in the contract.
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au Gratin
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Foods sprinkled with crumbs and/or cheese and baked until browned
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au Jus
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Served with natural meat juices or gravy without thickening.
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au Lait
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With milk (e.g. café au lait).
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Audience Count
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The number of people in an audience. In a controlled situation, this number is most accurately found through ticket sales, turnstile counts, or established seating capacities. In a non-controlled situation, estimates from law enforcement agencies, park and recreation departments, or other organizations involved in crowd control are usually reliable. See COVER. See Also HEAD COUNT.
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See Also Cover Head Count
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Audience Left and Right
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Stage directions from the audience’s perspective. This is the opposite of STAGE LEFT AND RIGHT. See CAMERA LEFT AND RIGHT. See Also SCREEN LEFT AND RIGHT.
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See Also Stage Left and Right Camera Left and Right Screen Left and Right
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Audience Polling
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Computer application that enables voting and then collects and displays the results, simplifying decision-making among event participants.
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Audio Frequency
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Any frequency which humans hear, typically between a lower limit of about 12 hertz and an upper limit of about 20,000 hertz. This range of audio frequencies is also known as the “audio spectrum.”
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Audio Monitor
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1) Speaker for listening to the playback of tapes or records. 2) A loudspeaker used for listening to the playback of tapes or records and by musicians to hear themselves or other musicians on stage. 3) Conference call.
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Audioconference
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A conference using only voice transmissions between two or more sites.
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Audiovisual
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A/V. Equipment, materials, and teaching aids used in sound and visual presentations, such as television monitors, video, sound equipment, etc.
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Audiovisual Aids
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Audio and visual support for events, usually taking the form of film, slides, overhead projection, flip charts, sound equipment and blackboards.
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Audit
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A methodical examination and review of records pertaining to an event. For instance, an independent verification of attendance figures submitted by an exhibition’s producers.
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Audition
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A tryout performance before producers, directors, casting directors or others for the purpose of obtaining a part in a production or a booking as a speaker.
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Auditorium
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Room for gathering an audience for speeches, concerts etc. Often used to name entire facilities, though properly applied only to the seated portion of the facility in which the audience is assembled. Typically a building named in this way will be an arena or theater class building.
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Auditorium Lens
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A projection lens used for long distances.
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Auditorium Lights
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See HOUSE LIGHTS.
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See Also House Lights
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Auditorium Set-Up
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Seating arrangement where chairs are arranged in rows facing head table, stage or speaker. Variations are semicircular and V-shaped. See THEATER SET-UP.
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See Also Theater Set-Up
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Authorized Signatory
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A person who is authorized to legally bind an individual or organization to a contract, to sign checks on behalf of an organization, or charge to an organization's master account.
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Autograph Table
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Traditionally, a table where a speaker autographs books after a speaking engagement. Many speakers currently use the term to mean the table at the back of the room from which they sell their products.
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Automatic Advance
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Feature on a slide projector which automatically inserts the next slide.
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Auxiliary Aids and Services
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1) Contracted services (e.g. stewards, technicians, interpreters, tour guides, etc.) that provide support for an event. 2) The use of adaptive equipment or assistance to ensure accessibility for people with disabilities.
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Auxiliary Business
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Business that is brought to the facility because of, or in conjunction with, an event. See IN CONJUNCTION WITH.
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See Also In Conjunction With
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Auxiliary Supply
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System for providing power, lighting, air conditioning, heating, catering and emergency battery systems.
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Average Room Rate
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1) Mathematical average of a series of sleeping room rates. 2) The total sleeping room revenue for a given period's occupied rooms divided by the number of rooms occupied for the same period. In this instance the average is commonly referred to as a hotel's Average Daily Rate (ADR).
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Awards Banquet/Celebration
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An event, usually formal, to honor outstanding performance.
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Awning
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A monopitch tent structure that is supported by a frame and is often foldable.
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Axis
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Imaginary center point.
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B&B
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1) Bed and Breakfast. 2) Brandy and Benedictine.
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b/g
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Background, as in background music.
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B/P
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Bills Payable.
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B2B
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Business-to-Business.
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Baby Spot
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1) Small spotlight in a booth/stand, usually 15 watt. 2) Small spotlight in the ceiling of function rooms used to highlight decor, such as centerpieces.
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Babysitting Facilities
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Arrangements for care of children during a short absence of the parents.
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Back Drape
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A drape, curtain or fabric panel that provides a soft, colorful background for a speaker. The audience's attention will be zeroed on the speaker with enhanced concentration and retention.
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Back Light
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1) A light source that illuminates any transparent or translucent material from behind. 2) A lighting instrument used behind and above a presenter to give more depth and better image when video taping or using image-magnification. 3) Lighting instrument used behind and above a presenter to give more depth and better image when video taping or using image-magnification.
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Back of the House
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A term used in hotels to refer to areas for staff only, as opposed to the front of the house.
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Back Projection
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Image projected on the back surface of a screen, which is placed between the viewer and the projector. See REAR PROJECTION.
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See Also Rear Projection
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Backbone
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A permanently installed series of cable comprised of copper wire cable and/or fiber optic cable, utilized as the main thoroughfare in a building to transmit voice and data signals in or out of the facility.
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Backdrop
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Drapes, curtain, or fabric panels at the back of a stage, speaker’s table, or exhibit booth/stand.
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Backline Equipment
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Equipment required by musicians that is needed in order to perform at an engagement. This varies from artist to artist and often must be rented by the event organizer. Generally, it is everything a live band needs, such as amplifiers, apart from the musicians and their instruments.
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Back-Lit Panels
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Three-dimensional structure (or box) with lights placed behind a transparent image.
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Backloader
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Truck which loads from a rear-opening door.
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Back-of-Room Sales
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The act and process of selling books, tapes, and other products at the back of the room, usually immediately after a speech.
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Backstage
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Portion of the theater behind the main curtain including stage, dressing rooms, and wings.
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Back-to-Back
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Travel or conference programs operating on a continuous or chronologically sequential basis so that one group arrives as another group departs or shortly thereafter.
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Back-to-Back Booth/Stand
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The standard exhibit configuration where booths/stands are placed in rows, back to back.
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Back-Up Facility
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Substitute facility that will serve as an as a viable alternative if the original facility become unavailable or inadequate for its intended purpose.
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Backwall
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1) The back wall (either hardwall or draped) of a perimeter, booth/stand/exhibit, or inline. 2) Panel arrangement at rear of booth/stand area.
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Backwall Booth/Stand
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An exhibit that is back to back with another exhibit or against a building wall. See PERIMETER BOOTH/STAND.
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See Also Perimeter Booth/Stand
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Badge
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Identifying sign, tag or emblem worn by event participants. Sometimes called a nametag.
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Baffle
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Partition to control light, air, sound, or traffic flow.
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Baguette
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Long French bread; crunchy crust.
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Baked Alaska
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Brick ice cream on cake, covered with meringue and browned quickly in the oven. Sometimes served flaming in a waiter parade.
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Baklava
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Russian, Greek or Turkish pastry made of flaky dough, honey, butter and chopped nuts.
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Balance Sheet
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A statement that indicates overall financial status by subtracting expenses from income.
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Baling Wire
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Thin gauged wire often used in display work for fastening or tying objects.
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Ball
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Formal social gathering for dancing.
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Ball Light
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Stationary adjustable light found on older model exhibits.
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Ballast
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A power supply used with arc or discharge lamps to control current through the bulb.
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Bananas Foster
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Dessert prepared with bananas, brown sugar, liqueur and served over vanilla ice cream. Often prepared flaming at table side.
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Band
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Portion of the audio frequency spectrum in the same way that green is a portion of the visible frequency spectrum. The audio frequency spectrum covers a range of over 10 octaves.
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Band Pass
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Set of two filters that attenuate frequencies beyond the frequency limits of a given band of frequencies. The telephone, for example, is a band pass filter that eliminates low frequencies below about 300 hertz and high frequencies above about 5,000 hertz, causing the characteristic telephone sound most people are familiar with.
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Banding
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Thin, flat wire used to hold cartons or crates together.
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Bandwidth
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The amount of information that can be transmitted in an information channel such as a telephone line, ISDN, or Ethernet. Higher bandwidth means that images and sound will load more quickly for use in videoconferences or on the Internet.
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Banjo
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Type of lightweight cloth used for backdrops.
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Bank Draft
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An order drawn for the payment of a specified sum of money through a bank to a particular person or entity.
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Bank Guarantee Cash Deposit
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Payable by the exhibitor to the forwarder, Customs agent, or official authorities in place of a temporary import bond to ensure the amount requested is the minimum amount of import duties and taxes that would be paid in case of final import.
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Bank Maze
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See STANCHIONS.
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See Also Stanchions
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Bank Pin
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Pin used for hanging booth/stand ID signs, alternative to S-HOOKS.
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Bank Remittance
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Money forwarded to a bank; may be by mail or electronic means.
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Bank Transfer
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Movement of funds between banks or from one bank account to another.
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Banner
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A suspended decorative or communicative panel, usually a temporary fabric or paper. Can be used as hanging signs.
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Banner Advertising
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An advertisement on a Web site which allows user to “click through” to the advertiser’s Web site.
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Banquet
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Formal, often ceremonial, dinner for a select group of people, often in honor of a particular person.
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Banquet Captain
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Person in charge of banquet service at food functions. For small functions, also serves as maitre d. For larger functions, may be responsible for a specific area of the dining room.
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Banquet Event Order
|
BEO. A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up.
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Banquet Manager
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A person in charge of banquet service.
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Banquet Round
|
1) Round table used for meal service; depending on the diameter, can comfortably seat up to 12 persons. A round for 8 is usually 60-inches in diameter and is also called a 5-footer. The 66-inch round is a newer table size and seats 8 to 10. A round for 10is usually 72-inches in diameter and is also called 6-footer.
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Banquet Set-Up
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1) Seating arrangement where typically a grouping of rounds is set in such a way as to facilitate the serving of food, most often a hexagonal or square pattern. 2) Function-room set up and tear down. See HOUSEMAN.
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See Also Houseman
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Banquet Set-Up Manager
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In charge of function room set up, over housemen.
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Bare Booth/Stand
|
Booth/stand with no services or facilities, meaning that these all have to be hired at an additional cost.
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Bargaining Agent
|
Union recognized by the employer or designated by a government agency to act as the exclusive representative of employees in a bargaining unit.
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Bargaining Unit
|
A group of employees designated by a government agency or accepted by the employer as constituting an appropriate unit for representation by a union.
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Barn Door
|
Movable hinged flap used on stage lights to control light spill.
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Barrier-Free
|
Absence of obstacles preventing handicapped persons from moving freely to all public areas within a building.
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Barriers to Entry
|
Conditions that create difficulty for competitors to enter the market. For example, monopolies, cartels, copyrights, trademarks, patents, dedicated distribution channels and high initial investment requirements.
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Barter
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Trade in which merchandise or service is exchanged directly for other merchandise or service without the use of money. Barter can be an important means of trade with countries using currency that is not readily convertible.
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Base
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1) Steel floor support piece for upright post. 2) A stand on which something rests or is supported.
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Base Currency
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Currency in which all official business transactions will take place.
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Base Plate
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Empty dinner plate used as a base for several courses and removed prior to the main course. Also called Set Plate. See Also UNDERLINER. Compare With SHOW PLATE.
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See Also Underliner Show Plate
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Base Rate
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The hourly rate or salary paid for a job performed. It does not include payments of overtime, incentives or other differentials.
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Base Salary
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The fixed amount paid to an employee on a regular basis, not including any gratuities, commissions, benefits or bonuses.
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Batten
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BATS. Lengths of pipe from which scenery, curtains, and lights can be hung.
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Baud
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Bits a modem can send or receive per second
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BDI
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Both Dates Inclusive.
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Bead
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Metal edge of lath or framing that finishes corners or openings and gives plaster finish continuous, smooth corners.
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Bead Board
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A circuit board, which is most often carrying less than 24 volts of electricity.
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Beaded Screen
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Type of screen with highly reflective surface used for front protection.
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Beam
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The size, shape and sharpness of the image of the light as projected on a surface.
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Béarnaise Sauce
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A derivative of the hollandaise mother sauce. It is prepared by adding a tarragon reduction to hollandaise. Béarnaise must be kept on or near heat or it will separate and break down. Often served on Filet Mignon.
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Bed and Breakfast
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1) A guesthouse, small hotel or private home that offers overnight accommodations and breakfast for paying guests. 2) Sleeping room rate includes breakfast. See CONTINENTAL PLAN (CP).
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See Also Continental Plan
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Bed Hook
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The size, shape and sharpness of the image of the light as projected on a surface.
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Bed Tax
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See TRANSIENT OCCUPANCY TAX.
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See Also Transient Occupancy Tax
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Beef Wellington
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Tenderloin coated with liver pate and baked en Croute (flaky crust).
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Beep
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Audio signal used for cueing and editing.
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Beeper
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Small radio receiver that emits a beeping noise when signaled to alert the person carrying it.
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Beignet
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(ben yay) 1) French doughnut, square shaped, minus the hole, lavishly sprinkled with powdered sugar. 2) Foods dipped in batter and deep-fried.
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Bell Captain
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A hotel employee who supervises the work of staff whose primary responsibility is to carry luggage, run errands, etc. at a hotel or club. Not to be confused with Concierge.
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Below-the-Line Expenses
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Expenses for general business purposes not related directly to an event, common referred to as general overhead expenses such as office rent, health insurance, etc.
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Benefits
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1) Entitlements made available in accordance with employment, such as a medical insurance policy, vacation, sick leave, etc. 2) Compensation or coverage from an insurance policy.
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BEO
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Banquet Event Order. A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up.
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Bermuda Plan
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Hotel accommodations with full American-style breakfast included in the rate. See BED AND BREAKFAST. See Also AMERICAN PLAN, CONTINENTAL PLAN, DEMI-PENSION, EUROPEAN PLAN, MODIFIED AMERICAN PLAN.
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See Also Bed and Breakfast American Plan Continental Plan Demi-Pension European Plan Modified American Plan
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Betacam/BetaSP
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Common video format for presentation graphics, not compatible with VHS format. Commercial beta is used for broadcast quality video. See VHS Format.
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See Also VHS Format
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Bible
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See SPECIFICATIONS GUIDE.
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See Also Specifications Guide
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Bid
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1) A statement of what one will give or take in return for something else (a price); proposal. 2) Proposal submitted by a convention & visitors bureau and/or hotel(s) to an event organizer that includes defined dates and room blocks.
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Bid Document
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The proposal, usually prepared in response to a request for proposals or sales lead, submitted by a destination or a facility, inviting an organization to hold its event n their venue. See REQUEST FOR PROPOSALS
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See Also Request for Proposals
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Bid Manual/Specifications
|
Written document issued by an organization which contains requirements and conditions for future events, and solicits proposals for needed services from venues and other service providers. Often also includes primary selection and decision procedures. Same as REQUEST FOR PROPOSAL (RFP).
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See Also Request for Proposals
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Bien Cuit
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(ben kwee) Well done, as in steak cooked well done.
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Bill of Lading
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B/L. A document that establishes the terms of a contract between a shipper and a transportation company under which freight is to be moved between specified points for a specified charge. Usually prepared by the shipper on forms issued by the carrier, it serves as a document of title, a contract of carriage, and a receipt of goods. See AIR WAYBILL. See Also INLAND BILL OF LADING, OCEAN BILL OF LADING, THROUGH BILL OF LADING.
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See Also Air Waybill Inland Bill of Lading Ocean Bill of Lading Through Bill of Lading
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Billing Instructions
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Notice as to how charges for an event should be handled and to whom invoices should be addressed.
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Billing Weight
|
Generally refers to airfreight and van line shipments. The billing weight is the number upon which freight charges are based. The billing weight will be the actual weight or the dimensional weight, whichever is greater.
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Binding
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Process of fastening pages of books, brochures, magazines together. See PERFECT BINDING. See Also SADDLE STITCH, SIDE-STITCH BINDING.
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See Also Perfect Binding Saddle-Stitch Binding Side-Stitch Binding
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Bio
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A slang term for biography.
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Biographical Sheet
|
A profile, one-sheet or a short document that lists a speakers’ major credits and gives a brief history of his or her career. A biographical sheet is not a job resume or a vital. To remain true to its singular limit, a biographical sheet should be no longer than one page.
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Bisque
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(bisk) Soup thickened with a vegetable puree; usually a shellfish soup.
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Bit
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A unit of measurement that represents one figure or character of data. A bit is the smallest unit of storage in a computer. Bit multiples are called bytes.
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Bitmap
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A set of bits that defines a graphic image.
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Black Light
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Ultraviolet lighting that when applied causes phosphorescent paints to glow.
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Black Tie
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Required dress: dinner jacket, bow tie and cummerbund for the men and formal evening dress for the women. May include national dress. In the U.S. and Canada, Black Tie indicates Tuxedo. “Black tie optional” indicates that formal dress is preferred but not required. See FORMAL DRESS. See Also WHITE TIE.
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See Also Formal Dress White Tie
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Black Tie Optional
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Men can wear a tuxedo or dark business suit; for women a long, formal gown or a shorter, elegant dress or suit.
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Black-and-White
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A black-and-white photograph of a speaker, sometimes referred to as a B&W. See GLOSSY.
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See Also Glossy
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Blackboard
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Hard, smooth, usually dark surface used for drawing or writing with chalk. See CHALKBOARD. See Also MARKER BOARD.
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See Also Chalkboard Marker Board
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Blanket License
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Used particularly in regard to music licensing, a blanket license allows the music user unlimited access to the collectives' licensed repertory, for a contractual period of time, in exchange for a profit participation in the music user's economic growth. See Also ASCAP, BMI, & SESAC.
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See Also ASCAP BMI SESAC
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Blanket Wrap
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Non-crated freight shipped via van line covered with protective blankets or padding.
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Bleachers
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Stand of tiered planks providing seating space for spectators. Can be permanent or temporary.
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Bleed
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Ink that extends beyond edges of printed page. Area beyond usable section of blowup or copy block that allows for trimming or wrapping.
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Bleeding Edge
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A level of technology more advanced than cutting edge or state-of-the-art. Bleeding edge equipment should be given extra attention, being careful to test and retest and not make adjustments between the rehearsal and the event.
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Blind Commission
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A commission that is paid by a hotel to a third party that reimburses for services and comes out of the hotel sleeping room rate, but is not disclosed to the guests or the event organizer. Such commissions may fall within commercial bribery laws and if involve use of interstate commerce may also be federal law violation. See KICKBACK.
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See Also Kickback
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Blind Fastening
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Method of using nails or screws to secure tongue and groove flooring into the edge of the board just above the tongue thus concealing the fastener.
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Blintze
|
Thin pancake rolled around a filling of cream cheese and chopped meat or fruit.
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Blister Pack
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Vacuum formed transparent plastic wrap.
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Block
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1) Number of rooms reserved for one group. 2) To assign space.
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Block
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1) Total number of sleeping rooms reserved for an event. 2) A number of rooms, seats, or space reserved in advance for a group. 3) To assign space. See ROOM BLOCK.
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See Also Room Block
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Blocked Space
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Sleeping rooms, exhibit, event, or other function space reserved for future use by an individual or organization.
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Blocking
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1) First stand-up rehearsal during which the director sets up all the action for the scene. 2) The act of reserving or assigning sleeping rooms, exhibit, event, or other function space.
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Block-Out
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Usually refers to painting out portions of photo or negative on screen.
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Blower
|
General term for device to circulate or remove warm air from restricted areas (i.e., projector housings).
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Blow-Up
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Enlargement of photo, art, or typography.
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Blue Laws
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State or local laws that regulate the types of businesses that must be closed, or the types of products that may not be sold on Sundays.
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Blue Sky
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Term for extreme design, thinking or abstract value.
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Blueline
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Final proof copy for client's approval before printing. Also referred to as a proof.
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Blueprint
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A mechanical drawing of booth/stand layout, construction and specifications. See FLOOR PLAN.
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See Also Floor Plan
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Bluetooth
|
The process for the wireless convergence of cell phones, computers, personal digital assistants (PDA), etc.
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BMI
|
Broadcast Music Incorporated. A music licensing organization that represents individuals who hold the copyrights to music written in the United States. It grants licensing agreements for the performance of music.
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BO
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1) Bad Order. 2) Buyers Option.
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Board
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Body appointed by the governing board or general assembly to manage the affairs of a society, association, etc., on a day-to-day basis.
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Board Meeting
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A meeting of the governing body of an organization.
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Board of Trustees
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An official body which manages the affairs and administers the funds of an institution or organization.
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Boarding Pass
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Permit to board a ship, train, plane, or other form of transportation.
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Boardroom
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A room set permanently with a fixed table and suitable seating.
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Boardroom Set-Up
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Seating arrangement in which rectangle or oval shaped tables are set up with chairs on both sides and ends. Often confused with HOLLOW SQUARE SET-UP.
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See Also Hollow Square Set-Up
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Body Type
|
Type size used for main text.
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Boeuf à la Bourguignonne
|
(boff a la borg in yone) Traditional beef stew with vegetables in burgundy wine sauce.
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Boldface
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Darker type distinguished from lighter type faces.
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Bomb Threat
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A claim of knowledge or belief that an explosive or incendiary bomb has been or will be placed.
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Bombé
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Molded dessert of ice cream, whipped cream and fruit.
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Bonbon
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Any sweet candy.
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Bonded Warehouse
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A warehouse authorized by customs authorities for storage of goods on which payment of duties is deferred until the goods are removed.
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Bonding
|
The purchase, for a premium, of a guarantee of protection for a supplier or a customer. In the hospitality industry, certain bonding programs are mandatory.
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Bone Yard
|
Storage area where equipment is stored during an exhibition. This area may be located within the exhibition hall in an unused portion of the floor. Alternate spelling is Boneyard. See DUMP.
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See Also Dump
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Boneyard
|
Storage area where equipment is stored during an exhibition. This area may be located within the exhibition hall in an unused portion of the floor. Alternate spelling is Bone Yard. See DUMP.
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See Also Dump
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Bonus
|
A sum given to an individual in addition to the individuals base compensation, generally as a reward for accomplishing a goal.
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Book
|
To reserve flights or accommodations for a passenger or guest.
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Book of Abstracts
|
Collection of abstracts being presented during an event which are made available to event participants for use in selecting which sessions to attend.
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Booking
|
1) An arrangement with a company for use of facilities, goods or services. 2) For a Hotel Event, a future event contracted in writing by an event organizer with a hotel. According to guidelines from the International Association of Convention & Visitor Bureaus, the local CVB should receive a copy of the contract, or a written communication from an authorized agent of the hotel that a contract has been signed. The communication should detail dates, space requirements and estimated room block. The CVB should track estimated attendance and attendee spending for the event. 3) For a Citywide or Convention Center event, according to guidelines from the International Association of Convention & Visitor Bureaus, given the long-time frame often involved in such an event, the booking process generally takes two steps. The first is a “Confirmed Booking” where a future event is confirmed in writing (letter, booking notice), signed by an authorized agent of the event organizer and the convention center (if applicable). The written communication should detail dates, space requirements and estimated room block. The local CVB should track estimated attendance and attendee spending. The second step is a “Contracted Booking” where a future event is contracted in writing by the event organizer with the event facility (e.g., convention center). The local CVB should receive communication of this stage in writing from an authorized agent of the convention center.
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Booking Policy
|
Guidelines by which a convention center (or other venue) prioritizes reservations; may correspond to hotel rooms the event will use in the area.
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Book-on-Payment
|
BOP. Payment guaranteed by travel agency for a package reserved within cancellation period.
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Boom
|
Adjustable support for positioning microphones or lighting fixtures.
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Boom Arm
|
Attachment placed on a standard straight microphone stand which extends the reach of the stand to the side. Often used to place a microphone in front of a singer seated at a piano.
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Boom Lift
|
A motorized platform used to lift people to a given height. See SCISSOR LIFT.
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See Also Scissor Lift
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Booth
|
One or more standard units of exhibit space. In the US, a standard unit is generally known to be a 10' x 10' space (one standard booth/stand unit, equaling 100 nsf). However, if an exhibitor purchases multiple units side-by-side or back-to-back, the combined space is also still referred to as a BOOTH or a STAND. Specific area assigned by management to exhibitor under contractual agreement. See STAND.
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See Also Stand
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Booth/Stand Area
|
Amount of floor space occupied by exhibitor. Also Called EXHIBITION AREA.
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See Also Exhibition Area
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Booth/Stand Contractor
|
Company which constructs or assembles exhibit booths/stands under contract with the organizing committee. See GENERAL SERVICE CONTRACTOR.
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See Also General Service Contractor
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Booth/Stand Number
|
Number assigned by the event's management to designate each exhibitor's space.
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Booth/Stand Package
|
When an exhibitor receives a variety of services for one single price (e.g. each booth/stand receives carpet 1-6’ draped table, a 500-watt outlet and 500 lbs of drayage).
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Booth/Stand Personnel
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An individual assigned to represent the exhibitor in an assigned space.
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Booth/Stand Sign
|
1) Identification sign indicating name, city, state and booth/stand number for each exhibitor. 2) Sign behind desk indicating service provided at that point. See FASCIA.
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See Also Fascia
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Booth/Stand Size
|
Dimensions of assigned exhibit space.
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Boothmanship
|
See EXHIBITORSHIP.
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See Also Exhibitorship
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Bootleg Wages
|
The wages above those at the prevailing rate or the union scale which an employer may pay in a tight labor market to hold or attract employees. May also refer to wages at rate below the prevailing or union rate which an employee may accept in order to obtain employment.
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Bordeaux Wines
|
Wines from the Bordeaux region in southwest France known for richness and fragrance. Red wines (also known as Clarets) include Médoc, Margaux Saint-Emilion, Pauillac and Pomerol; fine white Bordeaux include Sauternes, Barsac and Graves. A Château is a wine estate in Bordeaux; some of the best are Château Latour, Château Mouton-Rothschild, Château Lafite-Rothschild, and Château Margaux.
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Border Chaser
|
Border of lights placed around a sign or other object whose lights can be turned on and off in a sequence that make them appear to chase around the border.
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Border Light
|
Rows of lights mounted above the acting area.
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Borscht
|
Chilled soup made of chopped beets, onions, lemon juice or vinegar, salt and pepper, water or soup stock, topped with sour cream. Sometimes cabbage is added.
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Bouillabaisse
|
Wine-flavored mixed seafood stew.
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Bouquetière
|
Mix of fresh vegetables, in season.
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Box Lunch
|
Light lunch to go, in a box.
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Brad Gun
|
A nail gun. A pneumatic device which installs fasteners of various types and sizes.
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Brains Trust
|
A group of expert advisors assembled especially to answer questions of immediate or current interest.
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Brainstorming
|
Group sessions in which all participants contribute creative ideas which are not initially judged for merit.
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Break
|
Short interval between sessions at which time coffee, tea and/or other refreshments are served. See COFFEE BREAK. See Also ENERGY BREAK, REFRESHMENT BREAK.
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|
See Also Coffee Break Energy Break Refreshment Break
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Break Terminal
|
Location at which common carriers separate consolidated freight.
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Breakage
|
Expenses budgeted for a tour but not used or extended, thus resulting in additional profit to the operator.
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Break-Bulk Center
|
Regional distribution center that consolidates and distributes multiple less than truckload (LTL) shipments headed in the same direction.
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Breakdown
|
1) Time required to dismantle a function area. 2) To itemize estimates, invoices, and the like.
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Break-Even Point
|
The point at which revenues are equal to expenses.
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Break-Out Rooms
|
Small function rooms set up for a group within an event as opposed to a plenary or general session.
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Break-Out Sessions
|
Small group sessions, panels, workshops or presentations, offered concurrently within the event, formed to focus on specific subjects. The event is apart from the general session, but within the event format, formed to focus on specific subjects. These sessions can be arranged by basic, intermediate or advanced; or divided by interest areas or industry segment.
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Breakpoint
|
Level at which quantity discounts are allowed for volumes of freight, number of items printed, etc.
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Break-Up
|
Image or audio distortion, such as losing signal on cell phone.
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Bridge
|
Device allowing multiple outputs from the same input. Most often used to allow electronic media to take a feed of the program for use in broadcast programming.
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Bridgeway
|
1) Area between booths/stands for audience traffic movement. 2) Space between sets of tables, chairs or booths/stands to allow passage of attendees. See GANGWAY.
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See Also Gangway
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Brilliance
|
Degree of intensity of colors.
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Broadband
|
Ability to transmit huge volumes of voice and video over a network or the internet, without jumpy images.
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Broadcast Fax
|
A service that transmits a fax to a large number or people, such as an entire association membership or company.
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|
Broadcast Music, Inc.
|
BMI. A music licensing organization that represents individuals who hold the copyrights to music written in the United States. It grants licensing agreements for the performance of music.
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Brochure
|
Printed marketing folder describing and promoting the advantages of a particular hotel, event, destination, etc.
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Broker
|
A non-asset based transportation provider that sells transportation services for commercial shippers. Brokers commonly use freight forwarders.
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Brokering
|
Bureau with customer who wants a speaker goes to an agent representing an exclusive speaker, to buy said speaker. Commission is determined by the exclusive agent.
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Brushed Finish
|
Finish primarily on aluminum or steel achieved by rubbing with wire brush or steel wool to achieve a matte quality.
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|
Brussels Tariff Nomenclature
|
An international system of classification for goods that was once widely used for specifying tariffs. It was changed, in name only, to the Customs Cooperation Council Nomenclature (CCCN) in 1976 and was later superceded by the Harmonized System of Tariff Nomenclature. See HARMONIZED SYSTEM OF TARIFF NOMENCLATURE.
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See Also Harmonized System of Tariff Nomenclature
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Brut
|
Dry, as in wine. Not sweet.
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|
Buck-Boost Transformer
|
A transformer used to convert electrical voltage either up or down (such as 208v to 220v, or 240v to 220v).
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Budget
|
A statement of estimated revenues and expenditures for a specified period of time; divided into subject categories and arranged by principal areas of revenue and expense. See BUDGET CHART. See Also CASH FLOW CHART, PHASED BUDGET.
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|
See Also Budget Chart Cash Flow Chart Phased Budget
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|
|
Budget Chart
|
Estimated total of revenue and expenditure; divided into subject categories projecting cash needed to meet expenses over a specific time frame. See BUDGET. See Also CASH FLOW CHART, PHASED BUDGET.
|
|
See Also Budget Cash Flow Chart Phased Budget
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|
Budget Philosophy
|
Financial goal of the event (break even, profit or lose money).
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|
Buffer Zone
|
1) Block of seats on plane located between smoking and nonsmoking sections allowing for variance in the smoking and nonsmoking boundary on international flights. 2) Zone in Canada, 225 miles from the U. S. border, dividing the two tax structures applied to Y class fare. (First class, business class excluded.)
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Buffet
|
Assortment of foods, offered on a table, self-served.
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|
Building Rules
|
Regulations set by building management outlining procedures for their property.
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|
Build-Up
|
System of programming flasher to light lamps in cumulative sequence with time intervals between.
|
|
Bulk Carrier
|
A bulk carrier is a vessel engaged in the carriage of such bulk commodities as petroleum, grain, or ores which are not yet packaged, bundled, bottled, or otherwise packed.
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|
Bulk Fare
|
Rate/fare available only to tour organizers or operators who purchase a specified block of seats, passes or tickets at a low, non-commissionable price and then have the responsibility of selling the block, including a commission in their marked up price for the block.
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|
Bulkhead
|
Seats at the front of an airline cabin facing a wall.
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|
Bullet Catch
|
Device for holding hinged door closed.
|
|
Bullets
|
Large, heavy dots or symbols used in written text for emphasis or to separate points used for emphasis.
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|
Bullnose
|
Technique for finishing raw edge with half round molding, or shaping to half round.
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|
Bumping
|
1) Removing a confirmed passenger from a full flight to make room for a passenger with higher priority.
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|
Bunching
|
Linen gathered together in loose folds on top of a table to provide a decorative ‘bed’.
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|
Bungee Cord
|
An elastic type cord used for hanging drape around columns.
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|
Bunting
|
Flags used collectively, or swagged strips of cloth hung as festive decorations from walls or tables.
|
|
Bureau
|
A booking or sales company that sells the services of multiple speakers. See SPEAKERS BUREAU.
|
|
Bureau Listing
|
A speaker grants the right to a speakers bureau to list the speaker as available. See LISTING.
|
|
See Also Listing
|
|
|
Burgundy Wine
|
Wine from the Burgundy region in eastern France which produces both red and white wines. The white wines, made from Chardonnay grapes, and the red wines, made from Pinot Noir or Gamay grapes, are considered the world’s best examples of these wines. Some of the better known Burgundy wines include those from Beaujolis, Pommard, Beaune, Meursault, Chablis, Pouilly-Fuissé, Chambertin, Corton, Romanée Conti and Echézeaux.
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Burned In Copy
|
Written copy appearing on photographs.
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|
Bus
|
1) Vehicle for transporting people. See SHUTTLE. See Also MOTOR COACH. 2) Connector panel which allows passage of signals. 3) To clear trash from an area where food and beverage are being served.
|
|
See Also Shuttle Motor Coach
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|
|
Bus Duct
|
Metal raceway enclosing high-voltage power feeds, suspended from overhead or in the floor, from which high-voltage power over 100 amps must be fed.
|
|
Bus Schedule
|
Designated time locations where motor coaches will pick up and discharge passengers.
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|
Bus Staff
|
Personnel who remove dirty dishes and reset tables in a restaurant or hotel.
|
|
Business Agent
|
Political, elected position within a union. Salary is not paid by service contractor, but by the union itself. See FOREMAN. See Also SHOP STEWARD, UNION STEWARD.
|
|
See Also Foreman Shop Steward Union Steward
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|
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Business Attire
|
Business suits or jackets with shirts and ties for men and day dresses or suits for women; usually taken to mean office and not recreational wear. Can include informal forms of national dress.
|
|
Business Casual
|
A style of dress that is less formal than the standard office attire of suit and tie or dress.
|
|
Business Center
|
Area in hotel or event venue offering various office facilities and services.
|
|
Business Center Services
|
Services that will allow attendees to keep in touch with their office (phone, fax, message, etc.)
|
|
Business Class
|
Class of airline service between first class and economy class with special amenities for business travelers.
|
|
Business Exchange
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A Web site that serves as a year-round online marketplace for buyers and sellers within a given marketplace. Such sites are also referred to as business-to-business (B2B) marketplaces, business-to-consumer (B2C) marketplaces or consumer-to-consumer (C2C), depending upon the target audience.
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Business Occurring
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Referring to the number of groups and attendees meeting in a city during a specific time frame.
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Buss
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Like a bus that may carry many passengers, an audio buss is a wire or circuit that may carry more than one audio signal at a time.
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Busy
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Cluttered image on the screen.
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Butler Service
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1) Servers offer a variety of both hot and cold hors d’oeuvres on platters to guests at receptions. 2) A style of table service where guests serve themselves from platters presented by the server. 3) Specialized in-room service offered by a hotel.
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Butt Joint
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Joint in carpentry achieved by nailing and gluing square ends of lumber together.
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Buyer
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The person or group representative who signs the contract and pays for the speaker.
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Buying Agent
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See PURCHASING AGENT.
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See Also Purchasing Agent
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Buying Team
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Two or more people from the same company who jointly evaluate a product or service and either make, or influence, the buying decision.
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Buzz Session
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Method to increase audience participation by dividing all participants in discussion groups each of which reports the group’s findings and opinions during a following plenary session.
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Buzz Set-Up
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See CRESCENT-ROUND SET-UP.
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See Also Crescent-Round Set-Up
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BX Cable
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BX is no longer manufactured, but the term is still common in the field. See MC CABLE.
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See Also MC Cable
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By the Bottle
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Liquor served and charged for by the full bottle.
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By the Drink
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Liquor served and charged for by the number of drinks served.
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By the Person
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A fixed price per attendee; covers all consumption of food and beverage at a function, within a given time frame; usually includes beverages, snacks or hors d’oeuvres. In some cases, beverages are purchased by the person, while food is ordered by the piece.
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By the Piece
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Food purchased by the individual piece, usually for a reception.
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By-Laws
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See ARTICLES AND BY-LAWS.
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See Also Articles and By-laws
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Byte
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The amount of memory needed to store one character such as a letter or a number.
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C&F
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Cost and Freight. A pricing term indicating that these costs are included in the quoted price.
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C&I
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Cost and Insurance. A pricing term indicating that these costs are included in the quoted price.
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Cabana
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Room adjacent to pool area, with or without sleeping facilities.
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Cabaret Set-up
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Room arrangement with cocktail tables with chairs and a stage.
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Cabaret Table
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Small round table, 15- 30 inches in diameter (38-76 centimeters) used for cocktail type parties. Also Called COCKTAIL TABLE. See Also TUXEDO TABLE.
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See Also Tuxedo Table
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Cable
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Used for suspending objects and is much stronger than wire. Its thickness ranges from 1/8” to ½”.
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Cable Modem
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Allows you to connect your computer to a local cable television line and receive data at high speed. Cable modems attach to a coaxial cable line to communicate with a cable modem termination system at the cable television company.
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Cable Pick
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Rigging point or working line used to lift overhead equipment above an exhibit space or exhibit.
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CAD/CAM
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Computer Assisted Drawing/Computer Assisted Manufacturing.
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CADD
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Computer Aided Design and Drafting.
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CAE
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Certified Association Executive.
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CAEM
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Canadian Association of Exposition Managers.
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Cafeteria Service
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A food service operation in which customers carry their own trays and select food from a display counter or counters. It is similar to a buffet, but food is served by attendants.
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Calamari
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Italian fried squid.
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Call
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1) Method of securing union employees. 2) Time specified for labor to report (e.g. an 8:00 a.m. call). 3) Minimum amount for which union labor must be paid. See LABOR CALL.
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See Also Labor Call
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Call Board
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Theater bulletin board with announcements of rehearsals, work calls and other general theater announcements.
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Call Brand
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Brand of liquor, distinguished from HOUSE BRAND, selected by a customer according to personal preference. Usually a higher quality than house brands.
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See Also House Brand
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Call for Papers
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An invitation to submit topic ideas for the conference program. Document containing detailed instructions for submission of papers for assessment and selection by a review committee; often referred to as “Abstract Forms.” See ABSTRACT. See Also CONFERENCE PAPERS.
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See Also Abstract Conference Papers
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Call Pay
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See REPORTING PAY.
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See Also Reporting Pay
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Call-Out
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Notations on drawings or exhibits of special significance, i.e. finish, edge, color, detail or features.
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Cam
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Metal disc, either eccentric or notched, commonly used to open and close flash switches and other mechanical devices.
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Camera Card
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Cue card which displays script to performers on stage in order to prompt lines. See CUE CARD. See Also IDIOT CARD.
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See Also Cue Card Idiot Card
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Camera Chain
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The combination of television cameras, cables, video controls and power supply.
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Camera Left and Right
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Directions from camera’s perspective, as opposed to STAGE LEFT AND RIGHT. See AUDIENCE LEFT AND RIGHT. See Also SCREEN LEFT AND RIGHT.
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See Also Stage Left and Right Audience Left and Right Screen Left and Right
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Camera-Ready Art
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Materials ready for photographic reproduction.
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Cam-Lock Connectors
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Means of connecting electrical cabling to electrical equipment.
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Campus Housing
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Dormitory or other university/college sleeping accommodations.
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Can Service
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Foods are prepared tableside and an assembled plate is served by the attendant.
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Canadian Customs Invoice
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Document required by Canadian Customs identifying shipper, seller, consignee, terms, date of shipment, material being sold/shipped, classification code, quantity, unit and total prices. Additional information required on the invoice depends on shipper and consignee arrangements.
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Canapé
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(can a pay) Hot or cold appetizer with a bread or cracker base.
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Cancellation Clause
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Provision in a contract which outlines damages to be paid to the non-canceling party if cancellation occurs, due the canceling party's breach of the contract.
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Cancellation or Interruption Insurance
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Insurance that protects a event organizer against financial loss or expenses incurred when contractually specified perils necessitate canceling or relocating a event, or cause a reduction in attendance.
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Cancellation/No-Show Percentage
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A factor included in WASH. The number of rooms that did not materialize (either canceled or no-showed on the planner date of arrival). See also WASH.
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See Also Wash
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Cancelled Business
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A booking that subsequently did not take place, either because the event itself was cancelled or left the destination or facility before taking place. According to the International Association of Convention & Visitor Bureaus, the local CVB should track the estimated number of room nights, attendance and attendee spending and the reason associated with the cancellation.
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Candelabra
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Ornamental branched holder for more than one candle.
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Canned
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A slang term for a standard ”off the shelf” speech or presentation. Often, the term “ canned” is used in a negative context to refer to material that a speaker uses too often, without changes, in presentations.
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Canopy
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1) Drapery, awning or other roof-like covering. 2) An overhead projecting cover.
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Cantilever
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A horizontal beam or piece supported on one end and extending beyond its vertical support.
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Canvas
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Material used for outdoor banners.
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Cap Nut
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A piece of hardware with an internal screw thread that is used on the end of a bolt when a finished appearance is desired.
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Cap Strip
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Piece of finished material used to cover end framing.
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Capacitor
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Electronic circuit component part designed to store electricity.
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Capacity
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Maximum number of people allowed in any given area.
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Capacity Control
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Restriction on the number of seats available at a particular fare.
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Cappuccino
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A hot beverage of 1/3 espresso, 1/3 steamed milk, 1/3 foamed milk.
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Captain
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Person in charge of banquet service at food functions; supervisor of the servers.
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Caption
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See CUTLINE.
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See Also Cutline
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Carbon Neutral Travel
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Carbon Neutral is the point at which enough trees are planted to offset completely emissions from a manufacturing process, distribution, product usage, building or individual.
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Cargo Insurance
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Additional coverage protecting the owner of goods for loss or damage while goods are in a carrier's possession. Recommended for all international shipments.
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Carnet
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(carnay) A customs document permitting the holder to carry or send merchandise temporarily into certain foreign countries (for display, demonstration or similar purposes) without paying duties or posting bonds.
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Carnival
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Mobile enterprise principally devoted to offering amusement or entertainment to the public in, upon or by means of portable amusement rides or devices or temporary structures in any number or combination, whether with other structures or forms of public attraction.
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Carousel Tray
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Circular holder used for projecting 35mm slides.
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Carpaccio
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An appetizer of thin shavings of raw beef fillet, often drizzled with olive oil and lemon juice or served with a mayonnaise or mustard sauce and often topped with capers and/or onions. Sometimes tuna, or other meat, is used in place of the beef.
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Carpenter
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Skilled person used for fabrication and installation of displays; labor to perform display uncrating, installation, dismantling, recrating. (Note: this type of labor is performed by individuals with a variety of job titles throughout the world).
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Carpet Knife
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Knife used for cutting carpet.
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Carpet Tape
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Double-faced tape used to adhere edge of carpet to floor or to repair carpet tears. See DUCT TAPE.
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See Also Duct Tape
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Carriage Bolt
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A bolt with a square shank next to the head to allow tightening in wood without tools.
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Carrier
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1) Exclusive use of all or some space on an airplane, bus, ship, or other vehicle for a special period of time and for a specific itinerary. 2) Transportation contractor moving passengers or freight (van line, common carrier, rail car, airplane).
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Cartage
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1) Fee charged for transporting freight between destinations. 2) Short distance hauling of exhibit properties.
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Cartage Agent
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Ground service operator who provides pickup and delivery in areas not served directly by air carrier.
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Cartons
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Small shipping containers made of cardboard.
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Case Study
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An intensive analysis of an individual unit or situation.
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Cases
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Shipping containers usually made of plastic or fiberglass.
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Cash Accounting
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A system in which revenue and expenses are counted as they are actually received.
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Cash Against Documents
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CAD. Payment for goods in which a commission house or other intermediary transfers title documents to the buyer upon payment in cash.
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Cash Bar
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Private room bar set up where guests pay for drinks individually.
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Cash Based Accounting
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An accounting method that enters income and expenses into the books at the time when payment is received or expenses incurred.
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Cash Flow
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The transfer of monies into and out of an enterprise.
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Cash Flow Chart
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Estimate total of revenue and expenditure; divided into subject categories projecting cash needed to meet expenses over a specific time frame. See BUDGET CHART. See Also PHASED BUDGET.
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See Also Budget Chart Phased Budget
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Cash in Advance
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CIA. Payment for goods in which the price is paid in full before shipment is made. This method is usually used only for small purchases, for poor credit risks or when the goods are built to order.
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Cash Registration
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Full payment for anticipated room and tax charges at registration; credit for incidentals not extended.
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Cash Reservation
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Payment with reservation for full or part of stay.
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Cash with Order
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CWO. Payment for goods in which the buyer pays when ordering and in which the transaction is binding on both parties.
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Cassette
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Self-enclosed two-reel tape module — video or audio.
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Casual Attire
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Sports shirt (possibly with jacket) for men; resort wear for women.
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Casualty
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Rooms that were reserved by attendees but not used; often refers to “no shows” or last minute cancellations.
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Casualty Insurance
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A type of insurance that is primarily concerned with the legal liability for losses caused by injury to persons or damage to the property of others.
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Category Cable
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(Unshielded Twisted Pair Cable or UTP) Usually referred to as Cat 1, 2, 3, 4 or 5 cable. Cat 5 transmits data the fastest. Fast Ethernet requires enhanced Cat 5 cable or Cat 5 to operate at its full potential. See BACKBONE.
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See Also Backbone
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Caterer
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1) A food service vendor, often used to describe a vendor who specializes in banquets and theme parties. 2) An exclusive food & beverage contractor within a facility.
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Catering
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The provision of food and beverages.
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Catering Sales Manager
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Staff person responsible for selling and servicing group and local food and beverage functions.
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Catwalk
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Walkway above auditorium used for hanging lights and sound equipment.
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Caviar
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Sturgeon roe (eggs); lightly salted. The lighter the color, the better quality and the more expensive.
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CBT
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Computer-Based Training.
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CC
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Current Cost.
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CDME
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Certified Destination Marketing Executive. A certification of the International Association of Convention and Visitor Bureaus. www.iacvb.org
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CD-ROM
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Compact Disk-Read Only Memory. A disk that can hold many times the data of a traditional floppy disk.
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CDX
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Blemish-free wood surface.
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CEC
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Continuing Education Credit. Requirement of many professional groups by which members must certify participation in formal educational programs designed to maintain their level of ability beyond their original certification date. See CONTINUING EDUCATION UNIT (CEU).
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See Also Continuing Education Unit
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Ceiling Decor
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Suspended decorations to enhance appearance of hall, or create a more intimate environment by 'lowering' the ceiling.
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Ceiling Height
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Maximum height of ceiling of an exhibition hall or event room. Dimensions quoted by halls and hotels often do not take into account any light fixtures hanging from the ceiling.
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CEIR
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Center for Exhibition Industry Research. A member of the Convention Industry Council.
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Celastic
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Material formed to shape by using treated fabrics, resins, and adhesives.
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Celebrity Speaker
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A speaker who is booked for his/her name value.
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Celotex
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Material composed of compressed paper and adhesives.
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Celsius
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A temperature scale (Also Called CENTIGRADE) where 0° is freezing and 100° is the boiling point. To convert Celsius temperatures to Fahrenheit, multiply the Celsius figure by 9, divide by 5, and add 32.
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Centerpiece
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Decoration for the center of a banquet table.
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Centigrade
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See CELSIUS.
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See Also Celsius
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Central Console
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The desk from which technicians operate microphones and audiovisual equipment.
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Century Weight
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CWT. A measurement for exhibit freight, usually 100 pounds.
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Certificate in Meeting Management
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CMM. Certification program offered by Meeting Professionals International; global certification in meeting management that focuses on strategic thinking and actions for senior level meeting professionals.
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Certificate of Inspection
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A document certifying that merchandise (such as perishable goods) was in good condition immediately prior to its shipment.
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Certificate of Insurance
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A document provided by an insurance company as proof that a policy has been issued and coverage is in effect.
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Certificate of Manufacture
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A statement (often notarized) in which a producer of goods certifies that the manufacturing has been completed and the goods are now at the disposal of the buyer.
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Certificate of Origin
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A document, required by certain countries for tariff purposes, certifying as to the country of origin of specified goods.
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Certification
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Program and process by which a participant completes proscribed training and passes an assessment.
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Certified Association Executive
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CAE. Certification program offered by the American Society of Association Executives. Certification designed to elevate professional standards, enhance individual performance and designate those who demonstrate knowledge essential to the practice of association management.
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Certified Destination Marketing Executive
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CDME. A certification of the International Association of Convention and Visitor Bureaus. www.iacvb.org
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Certified Exhibition Manager
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CEM. An exhibition management professional, as officially designated by the International Association of Exhibition Management.
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Certified Hospitality Marketing Executive
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CHME. A certification program offered by the Hospitality Sales & Marketing Association International. www.hsmai.org
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Certified Hospitality Sales Professional
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CHSP. A certification program offered by the American Hotel & Lodging Educational Institute.
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Certified Hotel Administrator
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CHA. A certification program offered by the American Hotel & Lodging Educational Institute.
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Certified Incentive Travel Executive
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CITE. A designation offered by the Society of Incentive & Travel Executives (SITE).
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Certified Manager of Exhibits
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CME. An exhibit industry professional, as officially designated by the Trade Show Exhibitors Association.
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Certified Meeting Professional
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CMP. Certification program offered by the Convention Industry Council. This designation certifies competency in 27 areas of meeting management through application and examination.
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Certified Speaking Professional
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CSP. Accredited designation offered by the National Speakers Association. This designation is earned for extensive, documented speaking experience and client satisfaction.
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Certified Special Events Professional
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CSEP. Accredited designation offered by the International Special Event Society. This designation is earned for professional achievement in event management.
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Certified Weight
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An official weight issued from a Certified Weight Master. This individual certifies a shipment's weight as the only acceptable weight for transportation and drayage at a tradeshow. Weights can be determined by weighing the vehicle heavy (full) and light (empty), or by weighing each piece.
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CESSE
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Council of Engineering and Scientific Society Executives. A member of the Convention Industry Council.
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CEU
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See CONTINUING EDUCATION UNIT.
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See Also Continuing Education Unit
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CHA
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Certified Hotel Administrator. A certification program offered by the American Hotel & Lodging Educational Institute.
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Chafing Dish
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Used to warm or cook food, it consists of a container (usually metal) with a heat source directly beneath it, which can come from a candle, electricity or solid fuel (e.g. Sterno). There's often a larger dish that is used as a water basin (like the bottom of a double boiler) into which the dish containing the food is placed to prevent food from burning.
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Chai
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Spiced tea with cream and sweetener.
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Chain Drive
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Power transmission via chain for the movement of an object.
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Chain Hoist Motor
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Motor that pulls a chain through itself in order to lift a load.
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Chain Lock
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Protective or security device which connects by a chain a closed and ajar door to doorjamb. Also Called SECURITY LOCK.
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Chair
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A person selected to preside over a committee, a conference session or entire an conference.
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Chalkboard
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See BLACKBOARD. See Also MARKER BOARD.
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See Also Blackboard Marker Board
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Chamfer
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Technique of reducing sharp corner of lumber by sanding or machining edge.
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Change Order
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Facility form to advise departments of changes in reservations or functions.
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Channel
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1) Individual signal path through a system which has more than one such path. A special line reserved to a specific usage (e.g. speech on walkie talkies, etc.). 2) Generally, any material milled or extruded in a continuous U-shape.
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Character Generator
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Electronic device that allows words or characters to be displayed on a television image.
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Charger
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Another name for a larger plate, used as a base plate or platter.
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Charrette
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The binding together of designers, planners, and business professionals to discuss development concepts and plans. Freely sharing ideas in a relaxed, yet intense atmosphere — a brainstorming session is at the heart of a successful Charrette. It is a planning process, ideal for entertainment and recreational projects.
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Chart of Accounts
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A detailed list of the individual line items that make up the revenue and expense categories in a budget. A numbering system used to identify every line item in a budget, so income and expenses are posted to the correct accounts.
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Charter
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1) Exclusive use of all or some space on an airplane, bus, ship, or other vehicle for a special period of time and for a specific itinerary. 2) To create a new association, organization or chapter of an association or organization.
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Charter Operations
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1) In terms of motor carrier certificates, the transportation of groups organized by someone other than the carrier, and which are sold the exclusive use of the vehicle. 2) An operator authorized to arrange transportation in charter operations.
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Charter Party
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A written contract, usually on a special form, between the owner of a vessel and a charterer who rents use of the vessel or a part of its freight space. The contract generally includes the freight rates and the ports involved in the transportation.
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Charts
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Diagrams, music books, sheets, or scores.
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Chaser
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Mild drink taken after hard liquor.
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Chaser Flasher/Lights
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Electronic device to accomplish rapid sequential lighting.
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Chat
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A real time synchronous electronic discussion forum where participants can communicate with instructors, mentors and peers to simulate the classroom environment.
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Chateaubriand
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Thick tenderloin steak, cut from the center or 'barrel' of the loin.
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Chaud
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(show) Hot.
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Chaud Froid
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(show fwah) Hot/cold jellied sauce used to decorate buffet show pieces, such as hams or turkeys.
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Cheat
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Varying the positions of actors to achieve a better TV picture.
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Check-In
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Procedure for hotel guest arrival and registration.
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Check-In Time
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Time at which hotel guests may check in and occupy sleeping rooms.
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Check-Out
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Procedure for hotel guest departure of their sleeping room including account settlement.
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Check-Out Time
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Time set by facility when hotel guests are required to vacate sleeping rooms.
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Chef’s Choice
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Selection of food items to best complement the entrée. The selection is being left up to the chef.
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Chef’s Table
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The opportunity to sample a menu in advance of the event, usually in the company of the chef. Also refers to a food event held in the kitchen where the attendees interact with the chef and kitchen staff.
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Chemise
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With skins, as in boiled potatoes in their skins.
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Cherries Jubilee
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Flaming dessert served over vanilla ice cream.
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Cherry Picker
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Equipment capable of lifting a person or persons to a given height. See HIGH JACKER. See Also MAN LIFT, JLG, SCISSOR LIFT, GENIE LIFT, HI LOW, FORKLIFT.
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See Also High Jacker Man Lift JLG Scissor Lift Genie Lift HI LOW Forklift/Forktruck
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Chevron
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Type of cloth used for backdrops.
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Chevron Set-Up
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Seating arrangement in which chairs are arranged in rows slanted in a V shape and separated by a center aisle. They face the head table or speaker. See HERRINGBONE SET-UP. See Also V-SHAPE SET-UP.
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See Also Herringbone Set-Up V-Shape Set-Up
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Chief Executive Officer
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CEO. The principal officer responsible for overall administration of an organization.
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Chief Financial Officer
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CFO. Executive responsible for financial affairs of an organization.
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Chief Operating Officer
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COO. Executive responsible for day-to-day operations of an organization.
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Chiffonade
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Foods served with shredded vegetables, such as lettuce salads with shredded carrots and/or red cabbage.
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Chinoise
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French word for Chinese.
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Chipping
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Distortion of audio signals caused by input signal peaks or voltage amplitudes which cause a circuit to attempt to exceed its own maximum voltage capabilities.
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CHME
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Certified Hospitality Marketing Executive. A certification program offered by the Hospitality Sales & Marketing Association International. www.hsmai.org
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Chop Suey
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Chinese stew, with meat or fish, plus bamboo sprouts, onions, rice and water chestnuts.
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Chow Mein
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Chinese dish of bean sprouts, celery, mushrooms, and a meat or fish served over crispy or pan-fried soft noodles.
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CIC
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Convention Industry Council (formerly the Convention Liaison Council). A federation of national and international organizations representing individuals, firms or properties involved in the meetings, conventions, exhibitions and travel and tourism industries.
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CIF
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Cost, Insurance, Freight. A pricing term indicating that these costs are included in the quoted price.
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CIF&C
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Cost, Insurance, Freight, and Commission. A pricing term indicating that these costs are included in the quoted price.
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CIF&E
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Cost, Insurance, Freight, and Exchange. A pricing term indicating that these costs are included in the quoted price.
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Cioppino
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An Italian fish stew made from tomatoes, white wine, and clams, shrimp, crab, calamari, swordfish, fresh basil and garnished with a garlic crouton.
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Circle Trip
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A journey with stopovers that returns to the point of departure without retracting its route.
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Circline
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Circular fluorescent fixture.
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CITE
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Certified Incentive Travel Executive. A designation offered by the Society of Incentive & Travel Executives (SITE).
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City Central
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Association of American Federation of Labor - Congress of Industrial Organizations (AFL-CIO) local unions in a city or metropolitan area.
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City Guide
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A freelance guide who comes aboard a motorcoach to give an informed overview of the city or attraction to be toured.
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City Tour
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A sightseeing trip through a city, usually lasting a half-day or full day, during which a guide points out that city’s highlights. See TOUR.
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See Also Tour
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Citywide Event
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An event that requires the use of a convention center or event complex, as well as multiple hotels in the host city.
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Clamp-On Fixture
|
Electrical fixture with C-clamp device for attaching to display.
|
|
Clamp-On Lights
|
A light fixture that has a clamping device that allows it to attach to a wall or pole. They are 150 watts to 250 watts.
|
|
Classification
|
Commodity tariff used to classify shipments. Shipments are evaluated by their density, sensitivity, packaging and other criteria. Rates are assessed on a shipment after a commodity classification is established.
|
|
Classroom Set-Up
|
Seating arrangement in which rows of tables with chairs face the front of a room and each person has a space for writing. Also Called SCHOOLROOM SET-UP.
|
|
Classroom Table
|
Rectangular table, often narrower than regular tables and 30-inches high. Can be 6' or 8' long and 18- or 24-inches wide.
|
|
Clause
|
A detailed section of a contract pertaining to a specific issue.
|
|
Clean Bill of Lading
|
A receipt for goods issued by a carrier with an indication that the goods were received in apparent good order and condition, without damages or other irregularities. See FOUL BILL OF LADING.
|
|
See Also Foul Bill of Lading
|
|
|
Clean Draft
|
A draft to which no documents have been attached.
|
|
Clear Date/Time
|
Generally the last point in time at which an exhibitor-appointed carrier must be in line or at the dock in order to be loaded after the close of the show.
|
|
Clearance
|
Clear space between the passing object and sides or roof of a passageway.
|
|
Cleats
|
Wood strips on sides of shipping container for sliding and handling purposes. Also wood strips on a structure for attaching another fixture or structure.
|
|
Climate Neutral
|
Climate Neutral products or services reduce and offset the greenhouse gases generated at each stage of their life-cycle on a cradle-to-cradle basis: the sourcing of their materials, their manufacturing or production, their distribution, use, and ultimate end-of-life disposition.
|
|
Clinic
|
Workshop-type educational experience where participants learn by doing.
|
|
Clogged Head
|
Buildup of oxide on the video recorder head causing noise, breakup, or loss of picture.
|
|
Closed
|
See FULL HOUSE.
|
|
See Also Full House
|
|
|
Closed Circuit Video
|
A video distribution system which limits reception of an image to those receivers which are directly connected to the origination point by coaxial cable or microwave link.
|
|
Closed-End
|
(Incentive travel) Number of winners are limited by a predetermined amount.
|
|
Closing Ceremony
|
Final activities at an event which occur during the closing/last session.
|
|
Closing Session
|
The final session of an event in which the subjects which have been discussed are summarized and possible conclusions reached and announced.
|
|
Cluster
|
1) Enclosed lights used to illuminate the top of film and stage sets. 2) Group of speakers mounted in auditoriums, arenas, and theaters.
|
|
CMAA
|
Club Managers Association of America.
|
|
CMP
|
1) Certified Meeting Professional. 2) Complete Meeting Package at conference centers; includes lodging, all food and beverage, support services, including audio visual equipment, room rental, etc.
|
|
Coach
|
1) Individual who helps develop presentation skills. 2) Class of airline service.
|
|
Coach Fare
|
Economy airline fare.
|
|
Coat Rack
|
Frame to hold wearing apparel, usually on hangers. See GARMENT RACK. See Also Costumer.
|
|
See Also Garment Rack Costumer
|
|
|
Coated Stock
|
Paper manufactured with coatings of clay or other materials to give the base paper a smooth, often glossy, surface.
|
|
Coaxial Cable
|
Cable used to transmit audio and television signals.
|
|
Cobra Head Extension Cord
|
A two-wire extension cord that has the capability of having two of more items plugged into the end. These cords are not allowed in some convention facilities (e.g. Las Vegas) due to the possible overload and tripping of breakers. They are also considered a fire hazard.
|
|
Cocktail Attire
|
Men should wear nothing less formal than a blazer and slacks; for women, dressy pantsuits or short, dressier dresses.
|
|
Cocktail Table
|
Small round table, 15- 30 inches in diameter (38-76 centimeters) used for cocktail type parties. Also Called CABARET TABLE. See Also TUXEDO TABLE.
|
|
See Also Tuxedo Table
|
|
|
COD
|
Cash on Delivery, Collection on Delivery.
|
|
CODEC
|
Compression/Decompression or Coder/Decoder. Videoconferencing standard, included in hardware and/or software, used to compress or code video, audio, and data signals for transmission and decompress or decode the signal at the other end of the transmission.
|
|
Coeur
|
(coor) Heart (e.g. 'hearts of lettuce' ).
|
|
Coffee Break
|
See BREAK. See Also ENERGY BREAK, REFRESHMENT BREAK.
|
|
See Also Break Energy Break Refreshment Break
|
|
|
Cold Call
|
Sales call made without an appointment.
|
|
Collaborative Tools
|
Email, bulletin boards, live chat, instant messaging and other technologies that allow participants to communicate electronically with other participants.
|
|
Collateral
|
Assets that can be pledged to guarantee a loan. The promotional material used by the salespeople to support or corroborate the features and benefits of the item being sold.
|
|
Collection and Consolidation Service
|
Service performed for a shipper in which a number of LTL shipments are picked up or received and forwarded as one truckload shipment.
|
|
Collective Agreement
|
Written agreement between an employer and a union specifying the terms and conditions of employment for workers, the status of the union, and the procedure for settling disputes arising during the contract term. See UNION CONTRACT.
|
|
See Also Union Contract
|
|
|
Collective Bargaining
|
The process of negotiation between an employer or employers and an employee organization, union or unions to reach agreement on the terms and conditions of employment for a specified period.
|
|
Colloquium
|
An informal meeting for the purpose of discussion; usually of an academic or research nature and in order to ascertain areas of mutual interest through exchange of ideas. Conducted as and when convenient, but with little regularity.
|
|
Co-Location
|
To hold two related events at the same time and in the same place.
|
|
Color Key Proof
|
Proof copy for approval of color positioning.
|
|
Color Separation
|
See FOUR-COLOR SEPARATION.
|
|
See Also Four-Color Separation
|
|
|
Column
|
A pillar in a facility which supports the roof or other structures. Usually refers to pillars in function space and exhibition halls and is typically denoted on floor plan as a solid square.
|
|
Combo
|
Small group of musicians such as a small jazz or dance band.
|
|
Commando Cloth
|
A woven fabric with a nap, similar to Duvetyne, but heavier, completely light blocking and with a coarser nap. A substitute for velour, most often used for masking drapes. See DUVETYNE.
|
|
See Also Duvetyne
|
|
|
Commercial Invoice
|
An itemized statement furnished to a purchaser by a seller and usually specifying the price of goods or services and the terms of sale.
|
|
Commission
|
A payment to a sales representative for meeting or exceeding a sales revenue goal. Or a payment made to an individual or organization for bringing business to another individual or organization.
|
|
Commissionable Rate Commitment
|
A contract in which the room rate to be charged to attendees includes a commission to be paid to either the sponsoring group or a third party such as a travel agent or independent event planning or site selection organization.
|
|
Commitment
|
Agreement between buyer and seller to purchase/sell the particular product. See CONTRACT. See Also LETTER OF AGREEMENT.
|
|
See Also Letter of Agreement Letter of Agreement
|
|
|
Committee
|
A group of people appointed for a specific purpose.
|
|
Committee of Honor
|
Committee of individuals eminent in the related field whose names are lent to an event by way of endorsement.
|
|
Common Carrier
|
Transportation company which handles crated materials; an agency or business that is available to the public for transportation of persons, goods, or messages; usually referring to freight transportation on regularly scheduled trucks or airplanes.
|
|
Communication Center
|
Area in a venue for telephone, fax, Internet, telex or teleconferencing facilities.
|
|
Commuter Airline
|
Airline connecting small communities with large airports.
|
|
Compensation
|
1) Payment for a thing of value tendered or a service rendered, usually refers to base salary plus benefits, bonus and/or commission. 2) Something, usually in the form of a monetary payment, that makes up for a loss.
|
|
Complete Meeting Package
|
An all-inclusive plan offered by conference centers; includes lodging, all meals and support services.
|
|
Complimentary
|
Comp. Service, space or item provided at no charge.
|
|
Complimentary Ratio
|
The number of rooms provided at no cost based on the number of occupied rooms.
|
|
Complimentary Registration
|
Waiver of registration fees.
|
|
Complimentary Room
|
A sleeping room or function room provided to an individual or organization at no cost. See COMPLIMENTARY RATIO.
|
|
See Also Complimentary Ratio
|
|
|
Comprehensive Layout
|
Artist’s precise rendering of proposed piece showing paper and color selection, size and placement of type, illustrations and photographs.
|
|
Computer Card
|
See REGISTRATION CARD KEY.
|
|
See Also Key Card
|
|
|
Computer Data Projection
|
The projection of a computer signal from a personal computer, laptop or other computer device onto a screen from a LCD or equivalent projector for viewing by audience.
|
|
See Also LCD
|
|
|
Computer-Based Training
|
CBT. Any instructional event that can be accessed by a stand alone computer - usually CD-ROM based.
|
|
Computerized Registration
|
Automated registration records.
|
|
Con Carne
|
With meat, (e.g. 'chili con carne').
|
|
Concert Rider
|
See RIDER.
|
|
See Also Rider
|
|
|
Concessions
|
1) Merchandise or refreshments sold on site, to individuals, in conjunction with an event. 2) Contractual agreement where one party provides something of value to the other party in exchange for something else, pending certain conditions.
|
|
Concierge
|
1) Facility staff which provides special services such as tickets to local events, transportation, and tour arrangements. 2) Designated area in facility providing special amenities and services to guests.
|
|
Conclave
|
Gathering of a group with shared or special interests.
|
|
Concurrent Sessions
|
Multiple sessions scheduled at the same time. Programs on different themes or subjects offered simultaneously.
|
|
Condensed Type
|
Narrow or slender type permitting greater number of characters per line.
|
|
Conference
|
1) Participatory meeting designed for discussion, fact-finding, problem solving and consultation. 2) An event used by any organization to meet and exchange views, convey a message, open a debate or give publicity to some area of opinion on a specific issue. No tradition, continuity or periodicity is required to convene a conference. Although not generally limited in time, conferences are usually of short duration with specific objectives. Conferences are generally on a smaller scale than congresses. See CONGRESS. See Also CONVENTION.
|
|
See Also Congress Convention
|
|
|
Conference Call
|
Telephone or video connection between three or more persons.
|
|
Conference Center
|
A facility that provides a dedicated environment for events, especially small events. May be certified by the International Association of Conference Centers.
|
|
Conference Handbook
|
A manual which provides information about a conference. Contents would include descriptions of programs, information on participants, agendas, schedules of events, speaker notes, and logistical information.
|
|
Conference Officer/Organizer
|
Title generally conferred upon the chief administrator of the entire event.
|
|
Conference Pack/Kit
|
Generally a comprehensive collection of conference documentation and/or event materials within a bag, binder, envelope or folder. Also called information kit. See REGISTRATION KIT. Also CALLED REGISTRATION PACKET.
|
|
See Also Registration Kit
|
|
|
Conference Papers
|
Abstracts of lectures to be presented during a conference compiled in the book of abstracts. See ABSTRACT. See Also CALL FOR PAPERS.
|
|
See Also Abstract Call for Papers
|
|
|
Conference Reminder
|
An email, bulk fax, or bulk mail broadcast that provides attendees and prospects with the latest news and information about an upcoming event. Such reminders are usually distributed on an opt-in basis. See EMAIL ALERT.
|
|
See Also Email Alert
|
|
|
Conference Report
|
An official summary of conference events.
|
|
Conference Service Coordinator
|
Primary contact person assigned to an event in a convention center.
|
|
Conference Set-Up
|
Seating arrangement in which rectangular or oval tables are set up with chairs placed around all sides. It is often confused with Hollow Square Set-up. The preferred industry term is BOARDROOM SET-UP.
|
|
Configuration
|
1) Arrangement of seats within an aircraft. See PITCH. 2) The layout of tables, chairs and other equipment in a function room. See FLOOR PLAN. 3) Sleeping berth in a day/night compartment on a European train.
|
|
See Also Pitch Floor Plan
|
|
|
Confirmation
|
Oral or written agreement by a facility to accept a request for accommodation; to be binding the agreement must state the intent of the parties, the particular date, the rate, type of accommodations, and the number to be accommodated; oral agreement may require a credit card number. See CONFIRMED RESERVATION.
|
|
See Also Confirmed Reservation
|
|
|
Confirmation Letter
|
Letter to speakers, acknowledging that a commitment has been made between the speaker and the organization, outlining information about the event.
|
|
Confirmation Number
|
Proof of Registration, i.e., a reservation number that will be accepted by the hotel holding the room.
|
|
Confirmed Letter of Credit
|
A letter of credit, issued by a foreign bank, whose validity has been confirmed by an American bank. An exporter whose payment terms are a confirmed letter of credit is assured of payment even if the foreign buyer or the foreign bank defaults. See LETTER OF CREDIT.
|
|
See Also Letter of Credit
|
|
|
Confirmed Reservation
|
Oral or written agreement by a facility to accept a request for an accommodation; to be binding the agreement must state the intent of the parties, the particular date, the rate, type of accommodations, and the number to be accommodated; oral agreement may require guest credit card number. See CONFIRMATION.
|
|
See Also Confirmation
|
|
|
Conflict of Interest Statement
|
Written document requiring individuals to disclose any conflicts of interest that may be created by their involvement with an organization.
|
|
Confrontation
|
Efforts of a dissident group to obstruct the conduct of an event.
|
|
Congress
|
1) The regular coming together of large groups of individuals, generally to discuss a particular subject. A congress will often last several days and have several simultaneous sessions. The length of time between congresses is usually established in advance of the implementation stage, and can be either pluri-annual or annual. Most international or world congresses are of the former type while national congresses are more frequently held annually. 2) Meeting of an association of delegates or representatives from constituent organizations. 3) European term for convention. See CONFERENCE. See Also CONVENTION.
|
|
See Also Conference Convention
|
|
|
Congress Auxiliaries
|
Those persons who work in the congress’ auxiliary services and have been identified by the organizer and the contracted firm (if any) whose names are clearly stated in a previously prepared register.
|
|
Congress Card
|
Admission card confirming a booking and registration to an event. See ADMISSION CARD.
|
|
See Also Admission Card
|
|
|
Congress Travel Agent
|
Travel agent specializing in handling incoming or outgoing event participants and additional travel arrangements including pre- and post-tours.
|
|
Connecting Rooms
|
Two or more guestrooms with private connecting doors permitting access between rooms without having to go into the corridor.
|
|
Consecutive Interpretation
|
Oral translation of several phrases or entire speeches from one language to another. Speaker pauses between phrases to allow for interpretation. See INTERPRETATION, INTERPRETATION IN RELAY, SIMULTANEOUS INTERPRETATION, TRANSLATION, WHISPERED INTERPRETATION, WIRELESS INFRARED INTERPRETING SYSTEM.
|
|
See Also Interpretation Interpretation in Relay Simultaneous Interpretation Translation Whispered Interpretation Wireless Infrared Interpreting System
|
|
|
Consideration
|
The inducement to a contract. The cause, motive, price, or impelling influence which induces a contracting party to enter a contract.
|
|
Consignee
|
Recipient. The person, people, or organization to whom something is delivered or addressed. Compare with CONSIGNOR.
|
|
See Also Consignor
|
|
|
Consignment
|
Delivery of merchandise from a seller (the consignor) to an agent (the consignee) under agreement that the agent sell the merchandise for the account of the seller. The consignor retains title to the goods until the consignee has sold them. The consignee sells the goods for commission and remits the net proceeds to the consignor.
|
|
Consignor
|
A person who sends freight. Compare with CONSIGNEE.
|
|
See Also Consignee
|
|
|
Consolidate
|
1) Shipping freight to a central depot where several loads bound for the same destination are put together before being shipped to that destination. 2) Merging events, jobs, tasks, etc.
|
|
Consortium
|
A loosely knit group of independently owned and managed companies, e.g. destination management companies (DMCs), tour operators, hotels, etc., with a joint marketing and distribution process.
|
|
Construction Drawing
|
A drawing that gives detailed diagrams and instructions for building an exhibit.
|
|
Consular Declaration
|
A formal statement, made to the consul of a country, describing goods to be shipped.
|
|
Consular Invoice
|
A document, required by some countries, describing a shipment of goods and showing information such as the consignor, consignee, and value of the shipment. Certified by a consular official of the foreign country, it is used by that country’s customs officials to verify the value, quantity, and nature of the shipment.
|
|
Consultant
|
Individual who provides counsel and assistance to a client on specific assignments. For very large projects, a consulting firm may be retained rather than a individual.
|
|
Consumer Show
|
Exhibition that is open to the public, usually requiring an entrance fee. See EXHIBITION. See Also GATE SHOW, PUBLIC SHOW. Compare With TRADE SHOW.
|
|
See Also Exhibition Gate Show Public Show Trade Show
|
|
|
Consummé
|
(con sue may) Clear soup, served hot or chilled.
|
|
Contact Cement
|
Bonding agent usually used for cementing plastic laminates to wood.
|
|
Contact Management System
|
A software program that matches contacts with prospects.
|
|
Container Detention
|
A charge that is assessed when the container is removed from the carrier’s control but is not returned within the allowable free time. See PIER DEMURRAGE.
|
|
See Also Pier Demurrage
|
|
|
Content
|
The educational component of an event. See CONFERENCE.
|
|
See Also Conference
|
|
|
Continental Breakfast
|
Light morning meal consisting of pastries, juices, and hot beverages. Usually served buffet style.
|
|
Continental Buffet
|
Buffet consisting of pastries, juices, and hot beverages.
|
|
Continental Plan
|
A room rate that includes a continental breakfast. See Also AMERICAN PLAN, BERMUDA PLAN, DEMI-PENSION, EUROPEAN PLAN, MODIFIED AMERICAN PLAN.
|
|
See Also American Plan Bermuda Plan Demi-Pension European Plan Modified American Plan
|
|
|
Continental U.S.
|
The contiguous 48 states, not including Alaska, Hawaii or any US Territories.
|
|
Contingency Plan
|
An alternative plan that may replace the original plan when circumstances change.
|
|
Continuing Education
|
Structured educational and training experiences for personal or professional development.
|
|
Continuing Education Unit
|
CEU. Requirement of many professional groups by which members must certify participation in formal educational programs designed to maintain their level of ability beyond their original certification date. CEUs are non-academic credit. One CEU is awarded for each 10 contact hours in an accredited program.
|
|
Continuity
|
Smooth flow of action and narration from scene to scene.
|
|
Contract
|
An agreement between two or more parties that creates in each party a duty to do or not do something and a right to performance of the other's duty or a remedy for the breach of the other's duty. See COMMITMENT. See Also LETTER OF AGREEMENT.
|
|
See Also Commitment Letter of Agreement
|
|
|
Contract Carrier
|
Trucking company that enters into a specific contract with a shipper to transport goods for an agreed-upon price. Contained within the contract are all the terms and conditions, liability, transit times, etc. The contract carrier is required to secure authorization from the DOT for such operations.
|
|
Contracting
|
A system in which all or part of the product or the work to be done is sublet to contractors.
|
|
Contractor
|
An individual or organization providing services to a trade show and/or its exhibitors. May be Official (appointed by show management) or Independent (appointed by exhibitor). Typically refers to either a general service contractor or specialty contractor. See DECORATOR. See Also A/V CONTRACTOR, DRAYAGE CONTRACTOR, EXCLUSIVE CONTRACTOR, EXHIBITION SERVICE CONTRACTOR, GENERAL SERVICE CONTRACTOR (GSC), IN-HOUSE CONTRACTOR.
|
|
See Also Decorator A/V Contractor Drayage Contractor Exclusive Contractor Exhibition Service Contractor General Service Contractor
|
|
|
Contractor Logistics Services
|
This is the transportation service division of the general show contractor. They handle/arrange for all modes of transportation (air, motor and van line), but the services are still executed by the traditional motor, van line and air carriers.
|
|
Contrast
|
Difference of intensity of color between light and dark areas of a picture, fabric, etc.
|
|
Contributed Paper
|
Written transcript provided after acceptance of the submitted abstract and usually the basis for a speech or demonstration.
|
|
Contributor
|
One who presents a paper, either verbally or in a visual form (e.g. a poster).
|
|
Control Track
|
Section of video tape which controls the speed of the tape.
|
|
Controlled Economy Countries
|
Countries whose governments strictly regulate the national economy.
|
|
Controversy Panel
|
To stimulate interest and debate, arrange for two or three views of a controversial issue to be presented.
|
|
Convener
|
Member of committee in charge of convening participants.
|
|
Convention
|
An event where the primary activity of the attendees is to attend educational sessions, participate in meetings/discussions, socialize, or attend other organized events. There is a secondary exhibit component. Compare With MEETING, EXHIBITION, TRADE SHOW, CONSUMER SHOW.
|
|
See Also Meeting Exhibition Trade Show Consumer Show
|
|
|
Convention and Visitors Bureau
|
CVB. Convention and visitor bureaus are not-for-profit organizations charged with representing a specific destination and helping the long-term development of communities through a travel and tourism strategy. Convention and visitor bureaus are usually membership organizations bringing together businesses that rely on tourism and events for revenue. For visitors, CVBs are like a key to the city. As an unbiased resource, CVBs can serve as a broker or an official point of contact for convention and event planners, tour operators and visitors. They assist planners with event preparation and encourage business travelers and visitors alike to visit local historic, cultural and recreational sites.
|
|
Convention Center
|
Facility that combines an exhibition space with a substantial number of smaller event spaces. The purpose of these buildings is to host trade shows, public shows, conventions, large food functions and other functions related to the convention industry. They may be purpose built or converted and municipally or privately owned. See EXHIBITION CENTER. See Also FACILITY, HALL.
|
|
See Also Exhibition Center Facility Hall
|
|
|
Convention Rate
|
Rates assigned for a particular group. This is usually a discounted rate.
|
|
Convention Services Manager
|
CSM. Professional at a hotel, convention center or convention bureau who is responsible for event operations management on all levels.
|
|
Convertibility
|
A currency is usually described as convertible if the holder can exchange it freely for another currency.
|
|
Cookie
|
A file sent to a Web browser by a Web server that is used to record one's activities.
|
|
Coordinating Committee
|
Committee in charge of coordinating the organization of the event.
|
|
Coordination Fee
|
A charge for professional services.
|
|
Co-President
|
One of two or more persons appointed as president on an equal footing with the official president.
|
|
Co-Promotion
|
Joint participation in the costs and profits from an event.
|
|
Copy
|
1) All original material being prepared for reproduction. 2) Reproduction of original material.
|
|
Copyfitting
|
Determining space required and type size for copy to fit allotted space.
|
|
Copyright
|
Federal laws that allow for the ownership of intellectual property (writings, art, music). Copy-written material cannot be used without the owner’s permission or the payment of royalty fees.
|
|
Coquilles St. Jacques
|
(co keel san jock) Scallops prepared in butter; served in a scalloped, shell-shaped ramekin.
|
|
Cordial
|
A liqueur usually served after dinner, e.g. Amaretto, Chambourd, Frangelica, etc., or a shell-shaped ramekin. See LIQUEUR.
|
|
See Also Liqueur
|
|
|
Corkage
|
The charge placed on beer, liquor, and wine brought into the facility but purchased elsewhere. The charge sometimes includes glassware, ice, and mixers.
|
|
Corner Booth/Stand
|
An exhibit space with exposure on at least two aisles. Some organizations charge premiums for corner booths/stands.
|
|
Cornucopia
|
1) Pastry roll shaped like a horn, filled with whipped cream and nuts. 2) A large paper or plastic horn filled with fresh fruits spilling over onto the table. Also called a horn of plenty.
|
|
Corporate Exhibit
|
An institutional exhibit telling the story of the company without intentionally marketing the product or service.
|
|
Corporate Meeting
|
Gathering of employees or representatives of a commercial organization. Usually, attendance is required and travel, room and most meal expenses are paid for by the organization.
|
|
Corporate Planner
|
Meeting planner who works for a corporation.
|
|
Corporate Rate
|
Special rate for sleeping rooms or other goods and services that is made available to business travelers. These rates may vary by corporation, depending on the negotiated agreement.
|
|
Corporate Show
|
An exhibition produced by a corporation where exhibits are limited to products and services of that corporation or its marketing partners; no competitors participate. See EXHIBITION. Compare With TRADE SHOW.
|
|
See Also Exhibition Trade Show
|
|
|
Corporate Travel
|
The market segment comprised of groups or individuals that work for a given company and are traveling for business reasons at the company’s expense.
|
|
COS
|
Cash on Shipment.
|
|
Cost Center
|
An account (usually a number) to which expenses for a function or activity are charged.
|
|
Cost Charge per Square Meter/Foot
|
Basic charge for a particular unit of measurement.
|
|
Cost Control
|
Process of maintaining levels of expenditure within the budget.
|
|
Cost of Goods
|
The direct costs involved in producing a product or service which usually includes labor and materials.
|
|
Cost of Sales
|
The cost of goods plus the expenses involved in selling and delivering the product or service.
|
|
Cost Plus
|
Basic charges for a service plus the markup or margin to ensure margin and profit for service provider.
|
|
Costing
|
Process of itemizing and calculating all costs the tour operator will pay on a given tour. Usually the function of the operations manager.
|
|
Costumer
|
1) Hat and coat rack. 2) A person or organization that makes, sells, or rents costumes.
|
|
Couchette
|
Sleeping berth in a day/night compartment on a European train.
|
|
Council
|
Group of members responsible for establishing and enforcing the rules and regulations.
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|
Count
|
1) Total number of individuals in attendance at a function or event for a given period. 2) Total number of exhibitors for a given period.
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|
Counter
|
A working cabinet for display, demonstration, or registration.
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|
Countermount
|
Technique for mounting material to rear of panel equal to weight and consistency to face mounted material. This prevents warping.
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|
Countersink
|
Technique of recessing heads of screws and nails below the surface.
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|
Countervailing Duty
|
An extra duty imposed by the U.S. Secretary of the Treasury to offset export grants, bounties, or subsidies paid to foreign suppliers in certain countries by the governments of those countries as an incentive to exports.
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|
Country of Origin
|
Denotes country of parental nationality.
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|
Coupon
|
Ticket which travelers exchange for prepaid services such as accommodations, meals and tours. SEE VOUCHER.
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|
See Also Voucher
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|
Courier
|
European term for a travel professional who supervises arrival details and escorts tours.
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|
Cover
|
1) Table setting for one person. 2) Actual number of meals, or servings, served at a food function. 3) Dome placed over a plate, used to keep food warm/cold and measure the number of meals served at a food function.
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|
Cover Charge
|
A fee, usually a flat amount per person, charged to patrons to cover the cost of music and entertainment.
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|
Cover Plate
|
A protective, removable panel used with self-contained exhibits in transit.
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|
Cover Stock
|
Heavy-weight paper used for covers of brochures.
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|
Covered Area
|
Any area that covers an exhibit space and prevents the building fire sprinkler from discharging water unobstructed to the floor. This includes single story exhibits with ceilings, upper deck exhibits, roofs, overhead lighting installations and any material hanging or installed overhead that is not recognized as acceptable under fire sprinkler systems fire codes.
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|
Covers
|
Actual number of meals served at a catered meal function or in a restaurant. See AUDIENCE COUNT. See Also HEAD COUNT.
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See Also Audience Count Head Count
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|
CPAE
|
Council of Peers Award for Excellence; inductee into the CPAE Speaker Hall of Fame.
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|
CPCE
|
Certified Professional Catering Executive. A certification program offered by the National Association of Catering Executives (NACE).
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|
CR
|
Carrier's Risk.
|
|
Craft Union
|
A labor organization, the membership in which is restricted to individuals possessing or working at a specific skill or trade (e.g. diemaking, carpentry, or plumbing).
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|
Crafting List
|
Names the content of what is enclosed inside a crate (e.g. exhibit pieces, carpet, etc.).
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|
Craftsperson
|
A skilled individual who provides actual services on the show floor. Usually a unionized worker.
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|
Crate
|
Wooden box for packing and shipping exhibits.
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|
Crated Exhibit
|
An exhibit that is transported from event to event in crates (small to huge wooden boxes). Crates make handling the exhibit easier, and minimize damage during material handling. In most cases, individual pieces are jigged in place within the crates.
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|
Crating List
|
Names the contents of what is enclosed inside a crate (e.g. exhibit pieces, carpet, etc.).
|
|
Crawl
|
Text moving horizontally across the bottom of a video screen.
|
|
Credentials Committee
|
Committee formed to verify that individuals have the necessary qualifications to attend a meeting or become a member of an association.
|
|
Credit
|
1) An item entered on creditor side of an account (opposite of “debit”). 2) To add one sum to another.
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|
Credit Card Badge
|
A lead retrieval method using embossed plastic cards similar to credit cards.
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|
Credit Risk Insurance
|
Insurance designed to cover risks of nonpayment for delivered goods.
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|
Credits
|
Names of persons who either created or performed in a program.
|
|
Crème Brûlée
|
Pudding of cornstarch, eggs, milk, sugar and whipped cream served in a ramekin.
|
|
Crêpe
|
(crayp) Very thin pancake, used to roll up anything from meat to dessert.
|
|
Crescent-Round Set-Up
|
Uses 60-, 66- or 72-inch (152-, 168- and 183-centimeter) diameter rounds with seating on two thirds to three quarters of the table and no seating with its back to the speaker. Used for banquet-to-meeting or meeting-to-banquet quick set. See BUZZ SET-UP. See Also HALF SET-UP.
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|
See Also Buzz Set-Up Half Moon Set-Up
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|
|
Crew
|
Stagehands, technicians, truck loaders, etc.; responsible for the technical set-up of an event.
|
|
Croissant
|
(kwa sant) Crescent shaped French bread that is very tender, due to a lot of butter.
|
|
Crop
|
To use less than the full frame area of a photograph or less than the full area of art work.
|
|
Crop Mark
|
Indication on original art or photo defining area that is to be reproduced.
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|
Crosby
|
A clamp connector used with cables.
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|
Cross Aisle
|
An aisle at a right angle, or perpendicular, to a main aisle.
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|
Cross Bar
|
Rod used in draping or as a support brace.
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|
Cross Dissolve
|
Gradual changing of one picture or sound or color to another.
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|
Cross Face
|
Smooth change from one color or image to another.
|
|
Cross Fade
|
Change from one scene to another in which visual images are blended together and one image fades out as another fades in. See DISSOLVE.
|
|
See Also Dissolve
|
|
|
Crosstalk
|
Undesired sound from radio devices infringing upon the sound system, typically heard as bleed-over between left and right stereo speakers, or as leakage of high-frequency sound between busses or circuits in audio mixers, microphone cable snakes and multiple circuit audio signal wiring.
|
|
Cru
|
Raw, uncooked.
|
|
Crudités
|
1) Pieces of raw vegetables served as hor d’oeuvres, often with dip. 2) Raw vegetable salad, usually julienne cut.
|
|
Crumber
|
An implement used to clean the crumbs from in front of the guest between dinner and dessert.
|
|
CSEP
|
Certified Special Event Professional; an earned designation from the International Special Events Society (ISES).
|
|
CSM
|
Convention Services Manager. Professional at a hotel, convention center or convention bureau who is responsible for event operations management on all levels.
|
|
CSP
|
Certified Speaking Professional; an earned designation from the National Speakers Association (NSA).
|
|
CTC
|
Certified Travel Counselor.
|
|
CTLO
|
Constructive Total Loss Only.
|
|
CTP
|
Certified Travel Professional.
|
|
CTSM
|
Certified Trade Show Marketer.
|
|
Cube
|
Area occupied by an exhibit within a trailer, determined by multiplying the exhibit’s length, times width, times height.
|
|
Cube Taps
|
Three way plugs for combining electrical cords. (Note: cube taps are illegal by fire code in some facilities.)
|
|
Cubic Content
|
The use of exhibit properties in the airspace over the entire leased area above a height of eight feet or more.
|
|
Cue
|
Visual or aural signal to elicit response or action.
|
|
Cue Card
|
Off-stage card that displays script to performers on stage in order to prompt lines. See CAMERA CARD. See Also IDIOT CARD.
|
|
See Also Camera Card Idiot Card
|
|
|
Cue Channel
|
Portion of the audio signal-carrying channels in a system that is used to allow musicians to hear other performers or portion of the ensemble sound in order to match pitch or tempo.
|
|
Cueing
|
1) Assigning cue numbers to various elements of a production. 2) Setting audio tape or video film at a specific point.
|
|
Cultural Services
|
A service concerned with organizing activities which are mainly related to the artistic and intellectual side of civilization.
|
|
Currant
|
Small piquant berry used for jellies, or dried and used like raisins.
|
|
Current Assets
|
Assets that can be converted quickly to cash. e.g. marketable securities, notes, inventories, account receivables.
|
|
Current Liabilities
|
All debts incurred in the normal day-to-day business and due within one calendar year.
|
|
Curriculum Vita
|
A document similar to a resume and is often referred to as a “vita.” It highlights a speaker’s education and key jobs held. A speaker in the academic community usually uses a curriculum vita.
|
|
Custom Exhibit
|
An exhibit which is unique to the specific requirements of the user.
|
|
Custom Fabricated Exhibit
|
An exhibit that is individually designed and built with a wide range of materials.
|
|
Custom House
|
An individual or firm licensed to enter and clear goods through customs.
|
|
Custom Menu
|
Menu specifically created for a client.
|
|
Customized Tour
|
A TOUR designed to fit the specific needs of a particular target audience.
|
|
See Also Tour
|
|
|
Customs
|
1) The governmental authorities designated to collect duties levied by a country on imports and exports. The term also applies to the procedures involved in such collection. 2) Practices common to many of a particular group.
|
|
Customs Broker
|
An individual or company which provides customs clearing services to shippers of goods to and from another country. Licensing and requirements vary from country to country. In the United States, a customs broker must be licensed by the Treasury Department and pass a government examination covering a broad range of knowledge, including all phases of import regulations, rates of duties, and customs law.
|
|
Customs Cooperation Council, Nomenclature of
|
See BRUSSELS TARIFF NOMENCLATURE.
|
|
See Also Brussels Tariff Nomenclature
|
|
|
Cut
|
1) Instantaneous change from one scene to another without a fade-in or fade-out. 2) Signal to interrupt or cancel.
|
|
Cut & Lay
|
Installation of carpet other than normal booth/stand or aisle size.
|
|
Cut Out
|
Profile cut display item (e.g. letters, photos, etc.).
|
|
Cut Rate
|
Cost per hundred weight.
|
|
Cutline
|
Text identifying a photograph; caption.
|
|
Cut-Off Date
|
Designated date when the facility will release a block of sleeping rooms to the general public. The date is typically three to four weeks before the event. See RESERVATION REVIEW DATE.
|
|
See Also Reservation Review Date
|
|
|
Cut-Off Time
|
Hour when a non-guaranteed reservation must be filled or it may be cancelled.
|
|
Cut-Off Time
|
A specific point in time at which the exhibition contractor will cease (for the day) all unloading or loading activities. In transportation environment this refers to the specific time a shipment must be tendered to a carrier in order to receive service that day. For example, a flight that departs at 10:00 p.m. may have a cargo cut-off time of 7:00 p.m.
|
|
Cutting Sheet
|
Drawings made by carpentry shops, detailing size and shape of raw material to be cut. See TEMPLATE.
|
|
See Also Template
|
|
|
CVA
|
Convention & Visitors Authority. See also CONVENTION AND VISITORS BUREAU.
|
|
See Also Convention and Visitors Bureau
|
|
|
CVB
|
Convention and Visitors Bureau. Convention and visitor bureaus are not-for-profit organizations charged with representing a specific destination and helping the long-term development of communities through a travel and tourism strategy. Convention and visitor bureaus are usually membership organizations bringing together businesses that rely on tourism and events for revenue. For visitors, CVBs are like a key to the city. As an unbiased resource, CVBs can serve as a broker or an official point of contact for convention and event planners, tour operators and visitors. They assist planners with event preparation and encourage business travelers and visitors alike to visit local historic, cultural and recreational sites.
|
|
CWT
|
Abbreviation for "hundred weight." This is the unit of measure used in drayage and freight shipments.
|
|
CYC
|
See CYCLORAMA.
|
|
See Also Cyclorama
|
|
|
Cycles
|
The amount of "movement" in electrical current. International standard is 50 cycles; in U.S., 60 cycles.
|
|
Cyclorama
|
1) Platforms of varying heights used together to create a stage, such as the rows of steps a choral group would use during a performance. See DAIS. See Also RISER, PODIUM. 2) Stage background scene giving illusion or depth. Also called CYC.
|
|
D/B/A
|
Doing Business As
|
|
DA
|
Distribution Amplifier. Amplifier which increases the amplitude of a signal in a line in order to distribute it to multiple points of use.
|
|
Daily Newsletter
|
Daily information sheet for participants during event. See SHOW DAILY.
|
|
See Also Show Daily
|
|
|
Dais
|
Raised platform usually above the floor of a hall or large room. See PODIUM. See Also RISER.
|
|
See Also Podium Riser
|
|
|
Damage Clause
|
Part of a contract dealing with procedures, penalties, and rights of the party causing damages.
|
|
Damask
|
Woven silk or linen fabric used for napery (napkins and tablecloths).
|
|
Dance Floor
|
Area for dancing, can be carpeted when not used for dancing. Portable dance floors come in 3 foot x 3 foot sections.
|
|
Dark
|
A day on which a facility or hall has no events or performances booked. Monday is the traditional dark day for theaters.
|
|
DAT
|
Digital Audio Tape
|
|
Data Projection
|
See COMPUTER DATA PROJECTION.
|
|
See Also Computer Data Projection
|
|
|
Data Projector
|
A self-contained unit with a LCD panel, light source and lens that works with both PC and Mac computers and duplicates the image being shown on the monitor without any need for special software or complex setting up. See LCD PROJECTOR.
|
|
See Also LCD
|
|
|
Database
|
A collection of all information on all prospects (attendees and exhibitors).
|
|
Date Draft
|
A draft document, such as a contract, which matures a specified number of days after the date it is issued, without regard to the date of acceptance.
|
|
Date Protection
|
A guarantee that the dates an event organizer has selected for an event in a specific facility are reserved for that organizer.
|
|
Day Glo
|
Trademarked name for iridescent paints or inks that glow.
|
|
Dead Areas
|
Areas where sound is muted or absent.
|
|
Dead End Flight
|
Last leg of a flight.
|
|
Dead Time
|
Time during which an employee is unable to work due to factors beyond his or her control and for which he is paid.
|
|
Debate
|
A discussion which takes place within a meeting, a public or private sitting or in one of the various types of assembly or meeting.
|
|
Debt Service
|
Regular payments required to keep a loan current.
|
|
Declared Value
|
Shipper's stated value of entire shipment in terms of dollars.
|
|
Décor
|
Props, lighting, and other elements used to create a theme or ambiance. Décor is used to enhance an event with elements including but not limited to carpet, pipe and drape, stage props, customized lighting, linens, tablescapes, skirting, ceiling treatments, stage sets, projection images, special effects or sound effects.
|
|
Decorating
|
Dressing up an area with carpet, draping, plants, etc.
|
|
Decorator
|
An individual or company providing installation & dismantle and booth/stand and hall dressing services for a trade show and/or its exhibitors. Decorator services may be provided by carpenters, sign painters or others depending upon union jurisdiction. Term applies to both contractor and skilled craftsperson.
|
|
See Also I&D
|
|
|
Deferred Air Freight
|
Long haul air freight that waits for available cargo space (usually 1 to 2 days) at a reduced rate.
|
|
Deferred Airfreight/Deferred Service
|
Airfreight that can wait for available cargo space because of low delivery priority. Usually a three- to five-day service that moves at a reduced cost.
|
|
Deferred Rebate
|
A deferred rebate is the return of a portion of the freight charges by a carrier to a shipper, in exchange for the shipper giving all or most of his shipments to the carrier over a specified period of time (usually 6 months). Payment of the rebate is deferred for a further similar period during which the shipper must continue to give all or most of his shipments to the rebating carrier. The shipper thus earns a further rebate which will not, however, be paid without an additional period of exclusive or almost exclusive patronage with the carrier. In this way, the shipper becomes tied to the rebating carrier.
|
|
Definite Booking
|
Space reservations confirmed in writing.
|
|
Delegate
|
1) Person who attends an event primarily to visit exhibits or attend meetings and/or conference sessions. This excludes exhibitors, media, speakers, and companions. 2) Registered meeting participant. 3) Voting representative at a meeting.
|
|
Delegate Card
|
Admission card confirming a booking and registration.
|
|
Demi
|
Half.
|
|
Demi Tasse
|
Small cup of coffee, used for espresso.
|
|
Demi-Pension
|
A rate inclusive of breakfast and dinner, in addition to the room. In the U.S. and Canada it is called MODIFIED AMERICAN PLAN (MAP), which means breakfast and one other meal (usually dinner). See Also AMERICAN PLAN, BERMUDA PLAN, CONTINENTAL PLAN, EUROPEAN PLAN.
|
|
See Also Modified American Plan American Plan Bermuda Plan Continental Plan European Plan
|
|
|
Demographics
|
Characteristics that help create a profile of exhibitors and attendees. May include company location, job function, purchase budget, purchase intentions.
|
|
Demonstration
|
1) The act of showing how to do something. 2) A group of individuals organized to picket or protest against a group using placards, literature, songs, shouts and, sometimes, marches or sit-ins.
|
|
Demonstrator
|
Person hired to work in a booth/stand demonstrating or explaining products.
|
|
Denied Boarding Compensation
|
Refund of airfare or payment to passenger when airline fails to honor a confirmed reservation within two hours of scheduled departure.
|
|
Density
|
Pounds per cubic foot, determined by mathematical formula where the weight of an article or shipment is divided by the cubic feet it occupies.
|
|
Departure Date
|
Date when majority of event participants check out of a facility.
|
|
Departure Tax
|
Fee collected from traveler by host country at time of departure.
|
|
Deposit
|
An advanced partial payment to secure product or service.
|
|
Depreciation
|
The gradual erosion of the usability and value (possibly due to obsolescence) of an organization's fixed assets. In some cases depreciation can be declared as a tax deduction.
|
|
Design
|
Artist’s concept or visualization of how a printed piece should look.
|
|
Desktop Publishing
|
Using a personal computer to prepare materials for printing.
|
|
Desktop Videoconferencing
|
DVD. Videoconferencing on a personal computer.
|
|
Destination
|
A city, area or country which can be marketed to groups or individuals as a place to visit or hold an event.
|
|
Destination City
|
A city which in and of itself is an attraction, e.g. Orlando or San Francisco.
|
|
Destination Control Statement
|
Any of various statements which the U.S. Government requires to be displayed on export shipments and which specify the destinations for which the shipment has been authorized. Also Called ANTIDIVERSION CLAUSE.
|
|
Destination Management Company
|
DMC. A professional services company possessing extensive local knowledge, expertise and resources, specializing in the design and implementation of events, activities, tours, transportation and program logistics. Depending on the company and the staff specialists in the company, they offer, but are not limited to, the following: creative proposals for special events within the meeting; guest tours; VIP amenities and transportation; shuttle services; staffing within convention centers and hotels; teambuilding, golf outings and other activities; entertainment, including sound and lighting; décor and theme development; ancillary meetings and management professionals; and, advance meetings and onsite registration services and housing.
|
|
See Also Professional Congress Organizer Ground Operator
|
|
|
Destination Manager
|
Local on-site coordinator.
|
|
Detail Drawing
|
Drawing showing method of construction, plan views, elevations, floor ports, drains, etc.
|
|
Dialogue
|
Discussion of ideas and opinions.
|
|
Die Cut
|
Method of producing repetitive cutout shapes in quantity.
|
|
Diffuser
|
An open grid or a solid translucent plastic to soften or conceal light sources.
|
|
Digital Subscriber Line
|
DSL. Provides high-speed access to the Internet via telephone lines. DSL service requires a DSL modem.
|
|
Digital Video
|
Capture, manipulation and storage of video in digital format on a computer. Can be displayed on a computer as part of a graphic presentation.
|
|
Dimensional Weight
|
Generally refers to air-freight and van line shipments. Invoices are calculated with two weights, actual and dimensional. The dimensional weight is based upon the volume of the shipment. The billing weight is the larger of the two.
|
|
Dimmer
|
A device to control light intensity. See RHEOSTAT.
|
|
See Also Rheostat
|
|
|
Dimmer Board
|
A combination of switches, dimmer plates and fuses for controlling light. See SWITCHBOARD.
|
|
See Also Switchboard
|
|
|
Dine Around
|
Use of a number of restaurants in a destination with reservations and billing arrangements to one particular client.
|
|
Dinner
|
Evening meal for a group; not usually ceremonial.
|
|
Direct Billing
|
Accounts receivable made available to individuals or firms with established credit.
|
|
Direct Flight
|
Flight between two points on the same aircraft. There may be stops, but no plane changes.
|
|
Direct Lighting
|
The aiming of a fixture directly at the object/area to be illuminated.
|
|
Direct Mail
|
A marketing technique in which material is mailed directly to individuals in a target audience.
|
|
Direct Sales Method
|
Selling direct to the end user with promotional efforts using advertising, direct mail or telephone sales.
|
|
Direct Spending
|
All expenditures associated with an event that flow into the host destination’s local economy. Direct spending includes attendee spending, exhibitor spending and event organizer spending. See Also ECONOMIC IMPACT, INDIRECT SPENDING, & INDUCED SPENDING.
|
|
See Also Economic Impact (Total) Indirect Spending Induced Spending
|
|
|
Directional Signs
|
Signs directing attendees to an exhibit, event or special area.
|
|
Directory
|
1) The printed document passed out to event attendees that includes a list of conference sessions, exhibitor descriptions, a floor plan and other information. 2) An alphabetized list of members with contact information.
|
|
Disability
|
A physical or mental impairment that limits normal life functions.
|
|
Discussion Form
|
Paper containing an application to put a question during a conference session to a particular speaker on a specific subject; usually submitted in advance of the session.
|
|
Discussion Group
|
1) A group of participants in a separate debate within some types of meetings. Similar to a working group but with no expectation of reports or papers. 2) A threaded bulletin board where participants can post messages under the heading of a particular topic and responses are grouped by topic or thread. Groups are asynchronous, not occurring in real-time.
|
|
Discussion Leader
|
Person who introduces topic of discussion and controls the discussion in the group. Moderator.
|
|
Dishonored Reservation
|
If a hotel accepts a reservation but can't provide a room, the hotel has breached the contract and the injured guest is owed damages. The usual term is for the guest to be compensated for the first night to stay at the second hotel and usually reimbursement for transportation between the hotel and the second hotel. See HOTEL RESERVATION.
|
|
See Also Hotel Reservation
|
|
|
Dismantle
|
1) Take-down and removal of exhibits. 2) To take apart.
|
|
Dismantling Deadline
|
The time and day by which booths/stands have to be dismantled and removed from an exhibition area.
|
|
Dispatcher
|
Person responsible for scheduling and routing freight, labor, shuttle busses, etc.
|
|
Display
|
An arrangement of products or informational material.
|
|
Display Builder
|
Company or person that fabricates displays.
|
|
Display Case
|
See SHOWCASE.
|
|
See Also Showcase
|
|
|
Display Material
|
The material exhibited by the various exhibitors. Such material is usually insured or has its value stated in writing for insurance purposes.
|
|
Display Place
|
Exhibit booth/stand.
|
|
Display Rules & Regulations
|
A set of specifications for exhibit construction endorsed by all major exhibit industry associations. Also refers to the individual additional rules which may be adopted by event management.
|
|
Dispute
|
A conflict or difference of opinion between an employer and a union or between an employer and employees over some phase of their relationship. Usually refers to a serious controversy that threatens or causes a work stoppage or that is submitted to an arbitrator or government agency for settlement.
|
|
Dissolve
|
See CROSS FADE.
|
|
See Also Cross Fade
|
|
|
Dissolve Unit
|
Device that activates fade-out and fade-in of slides from one projector to another.
|
|
Distance Learning
|
A type of education where students work on their own at home or from an office, and communicate with faculty and other students via email, electronic forums, chat, webconferencing and other forms of online communication. Includes correspondence courses, audio, video and internet delivery. Meeting and event Web sites can facilitate distance learning by offering online educational programs.
|
|
Distribution Channel
|
The path a product follows to be delivered to the end user. This may be through distributors, retail outlets, self service outlets, vending machines, telephone sales, direct mail sales, etc.
|
|
Distributor
|
An enterprise that purchases products for resale to their customers who are usually retail outlets. The distributor expects to receive a significant price discount for providing the distribution service.
|
|
Distributor Show
|
An exhibition produced by a distributor at which exhibitors are the manufacturers of products sold by the distributor and attendees are the distributor's customers. See EXHIBITION. See Also TRADE SHOW.
|
|
See Also Exhibition Trade Show
|
|
|
Divider
|
Movable barrier that partitions a large area into smaller areas. May be sound resistant, but not necessarily sound proof. See AIR WALL. See Also MOVABLE WALL, PARTITION.
|
|
See Also Air Wall Movable Wall Partition
|
|
|
DMC
|
Destination Management Company. See Also DESTINATION MANAGEMENT COMPANY.
|
|
See Also Destination Management Company
|
|
|
DMC Consortium
|
National and/or international alliances of destination management companies who form select communities for the purpose of sharing collective efforts for business sharing, education, ethics and destination management industry monitoring.
|
|
DMCP
|
Destination Management Certified Professional. An accreditation offered by the Association of Destination Management Executives (ADME).
|
|
Docent
|
Tour guide in a museum, educational facility or art gallery.
|
|
Dock
|
A place where freight is loaded onto, and taken from, vessels or vehicles.
|
|
Dock Receipt
|
A receipt issued by an ocean carrier to acknowledge receipt of a shipment at the carrier's dock or warehouse facilities. When delivery of a foreign shipment is completed, the dock receipt is surrendered to the vessel operator or his agent and serves as the basis for the preparation of the OCEAN BILL OF LADING. See WAREHOUSE RECEIPT.
|
|
See Also Ocean Bill of Lading Warehouse Receipt
|
|
|
Dock Usage
|
Instructions on the allotment of a loading dock’s space and time required for loading and unloading of trucks for an event. This information should be included in the specifications guide for an event.
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Document Sharing
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A feature of many videoconference systems that allows participants at each conference site to view and edit the same document.
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Dog Bone
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A 1’ five wire cord that is used to help transfer high voltage power to 120 volt power on the BCP.
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Dog House
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An electrical outlet that will accommodate 6 plugs. See SEX (SIX) BOX.
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See Also Sex Box
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Dolly
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Any of several kinds of low, flat, wheeled frames for transporting heavy objects.
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Dolma
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Stuffed grape leaves.
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Domestic Beer/Wine
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Beer or wine produced in the country where it is served.
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Donation
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Sum of money or item of value received as a gift or contribution.
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Donkey Dick
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A metal pole placed on the front of a forklift for carrying rolls of carpet.
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DOS
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Director of Sales.
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DOT
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Department of Transportation.
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DOT
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Department of Transportation. In the United States, on the national level, the Federal Department of Transportation is a government agency responsible for safety, interstate highways and interstate commerce matters.
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Double
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A guestroom assigned to two people.
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Double Bed
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Bed measuring 53-by-75 inches (135-by-191 centimeters).
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Double Booking
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1) Reserving space for two groups to use the same space at the same time and neither can be fully accommodated as contracted. 2) An organization reserving space in more than one venue for the same event. 3) Two or more reservations made for the same traveler for the same dates. Can be canceled by the airlines if discovered as they consider this a violation of their ticketing rules.
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Double Cloth
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Use of two tablecloths on a banquet table for decorative purposes, to muffle sound, or to attach skirting to. Usually two different colors are used. See OVERLAY.
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See Also Overlay
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Double Decker
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Two-storied exhibit. See MULTI-STORY EXHIBIT.
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See Also Multi-Story Exhibit
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Double Lock
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Two locks, one a dead bolt, on a door for extra security.
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Double Room
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A sleeping room occupied by two persons. The room may have one or more beds of any type in it. The symbol used by APEX to denote it is:
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Double Room Rate
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The price per person for a sleeping room to be shared with another person.
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Double Width
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Two tables placed together, allowing extra room in a BOARDROOM SET-UP.
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See Also Boardroom Set-Up
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Double-Double Room
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A sleeping room with two beds that is occupied by two persons. The symbol used by APEX to denote it is:
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Double-Faced Panel
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A panel of wood or other material that is finished, or not rough, on both sides.
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Double-Faced Tape
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Tape used to adhere carpet to floor, signs, or panels.
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Doubletime
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Premium pay, which is double the base rate of hourly wage.
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Doubling
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Playing, by musicians, of more than one instrument during an engagement.
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Downgrade
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To move to a lesser accommodation or class of service.
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Downlighting
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The use of lighting instruments to light down onto objects below.
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Downline Space
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On a multi-leg itinerary, the flights following first flight.
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Downlink
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The station which receives data transmissions from a communications satellite.
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Download
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Transfer a file from a host computer to your computer.
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Downstage
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Front of the stage, closest to the audience.
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Draft
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Bill of Exchange. An unconditional order in writing from one person (the drawer) to another (the drawee), directing the drawee to pay a specified amount to a named payee at a fixed or determinable future date.
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Drain Line
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Pipe that drains water. Usually used on the exhibit floor for displays that require water.
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Dram Shop Laws
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In the United States, a legal term for laws covering the liability of people serving alcoholic beverages. Under dram shop laws, a party injured by an intoxicated person can sue establishments contributing to that person’s intoxication. Many dram shop laws also cover serving alcohol to a minor.
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Draped Booth/Stand
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A booth/stand made up of back wall and sidewall of pipe and drape (typically provided by management).
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Draper
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Person who installs drapes, pleats, and special decor.
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Drapery
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Decoratively arranged tablecloths or skirting on the front of head tables and around reception and buffet tables.
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Drapes
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Decorative material, usually hung on pipe frames to partition an area, adorn a room, or provide privacy.
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Draping
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Decorating with drapes.
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Drawback
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A refund of duties paid on imported goods that is provided at the time of their re-exportation.
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Drayage
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Delivery of exhibit materials from the dock to an assigned exhibit space, removing empty crates, returning crates at the end of the event for recrating, and delivering materials back to dock for carrier loading.
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Drayage Charge
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The cost of moving exhibit materials within the confines of the exhibit hall, based on weight. This charge is calculated in 100-pound units, or hundredweight, abbreviated cwt. (There is usually a minimum charge for all drayage.)
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Drayage Contractor
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Company responsible for handling exhibit materials.
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Drayage Form
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Form for exhibitor requesting handling of materials.
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Drayer
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Official event handler designated to move exhibits from truck to dock to booth space. Usually handled by general service contractor.
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Dress
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1) Clothing worn by talent. 2) Dress rehearsal; final camera rehearsal. 3) Set dressing; necessary set properties. 4) To neatly arrange cables lying on the floor.
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Dress Casual
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Collared shirts, sweaters, turtlenecks, blazers and slacks, such as khakis or corduroys for men; casual dresses or slacks, sweaters and blouses for women. No shorts, jeans, t-shirts, flip flops, etc. See FRIDAY CASUAL.
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See Also Friday Casual
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Dress Code
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Required or suggested acceptable manner or style of dress for an occasion or event.
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Dressed Lumber
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Term referring to lumber that has been sanded or smoothed down to less than its rough dimensions.
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Dressing
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1) Sauce for salads; stuffing in poultry. 2) Decor, costumes.
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Dressing the Exhibit
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Placing graphics, plants, literature and applying any finishing touches to the display.
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Drive-In Instructions
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Directions informing a venue or facility of the number of event participants expected to travel by automobile an event, in order to ensure adequate parking and bell staffing. This information should be included in the specifications guide for an event.
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Driver
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Another name for loudspeaker; the word “driver” is used by non-engineers to designate a compression driver like those used to drive horns for acoustic amplification and directional control of sound.
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Drop
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Large, painted piece of material used for stage background.
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Drop Slot
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Opening in countertop to receive cards.
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Drop Time
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The time at which passengers have been dropped off and vehicle service ends.
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Drop-Off Food
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Self-service hot and/or cold foods are prepared at one location and then delivered to the event site at a different location.
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Dropout
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Momentary loss of recorded audio or video signal during playback, due to imperfections in the tape.
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Dry
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Audio signal or sound without reverberation. An audio signal or sound with reverb is called “wet.”
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See Also Wet
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Dry Lease
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Rental of a plane without crew, supplies, fuel, and maintenance service.
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Dry Run
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Rehearsal or trial run-through of program.
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Dry Snacks
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Finger foods, such as peanuts, pretzels, potato chips, and corn chips, usually served at receptions.
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DSL
|
Digital subscriber line. Brings high bandwidth via copper phone lines.
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DSM
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District Sales Manager.
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DT Labor
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Work performed on overtime and charged at twice the published rate.
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du Jour
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Of the day, e.g. soup du jour or vegetable du jour.
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Dual Podiums
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Placing two identical podiums at stage right and stage left, so that they can be used with multiple speakers or presenters. See PODIUM. See Also LECTERN.
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See Also Podium Lectern
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Dual Projection
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The projection of two images at a time using two separate projectors and two screens.
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Dual Set-Up
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Arrangement of duplicate set-ups in two or more different locations.
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Dualing Menus
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Split (dual) entrées, e.g. Surf & Turf.
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Dub
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1) To transfer recorded sound from one unit to another. 2) Copy of a recording or Tape.
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Duchess Potatoes
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Potatoes mashed with eggs and squeezed through a pastry tube. Can be served as a side dish, or used to pipe decoration around a serving platter.
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Duct Tape
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Tape used to adhere carpet edges to floor or to cover wires and cables on a carpet. See CARPET TAPE. See Also GAFFER'S TAPE.
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See Also Carpet Tape Gaffer’s Tape
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Dummy
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Mock-up of printed pieces as they should appear in the final form, made up of the correct size and number of pages, showing the position of the various text elements and illustrations.
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Dump
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See BONEYARD.
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See Also Boneyard
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Duo
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Two performers or musicians.
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Duoserve Property
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A hotel property in which logistics are handled by the convention services manager (CSM), with catering handled by a separate manager.
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Duotone
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Photograph prepared for two-color reproduction.
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Dupe
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Duplicate. Copy of film or tape which has been printed from the original copy.
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Duplex Outlet
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Double electrical outlet.
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Duty
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1) Fee levied on imported and exported goods. Duties are generally based on the value of the goods (ad valorem duties), some other factors such as weight or quantity (specific duties), or a combination of value and other factors (compound duties). 2) Actions required by one's occupation. See AD VALOREM TAX.
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See Also Ad Valorem Tax
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Duty Roster
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List outlining hourly schedules and responsibilities of all event staff members.
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Duty-Free Imports
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Item amounts and categories specified by a government that are free of tax or duty charges when brought into the country.
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Duvetyne
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A woven fabric with a nap, similar to Commando Cloth, but lighter and with a finer nap. A substitute for velour, most often used for masking drapes. Often misspelled as duvatyne, duventyne, and duvetine.
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DVC
|
Desktop videoconferencing.
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DVD
|
Digital Video Disk - holds more data than a CD Disk.
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Dye Transfer
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Technique of producing full color, accurate color prints.
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Dynamic Range
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Difference, in decibels, between the loudest and the quietest passages in a musical or audio program. Also, the difference between the maximum signal level that can be produced under nominal operating distortion levels by an electronic circuit, and that circuit’s obnoxious noise level (called the “noise floor”).
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E&O Insurance
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Errors and Omissions Insurance. See ERRORS AND OMISSIONS INSURANCE.
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See Also Errors and Omissions Insurance
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E&OK
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Errors and Omissions Excepted.
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EAC
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Exhibitor Appointed Contractor. Any company other than the designated "official" contractor providing a service to an exhibitor.
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EAC
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Exhibitor-Appointed Carrier. See EXHIBITOR-APPOINTED CARRIER.
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See Also Exhibitor-Appointed Carrier
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EAON
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Except As Otherwise Noted.
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Early Arrival
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1) To reach your destination before the appointed date or time. 2) When a hotel guest with a confirmed reservation requests to check in to his/her room prior to the scheduled date and/or check-in time. 3) Arrival prior to arrival of the majority of the group.
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Early Registration
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Registration received before a pre-definite date, usually offering a lower fee.
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Early-Out
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A guest who checks out of a housing facility (hotel, motel, etc.) one or more days earlier than his or her scheduled departure date. Also Called UNDER-STAY, UNEXPECTED DEPARTURE. Compare With OVERSTAY.
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See Also Overstay
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Easel
|
Three-or four-legged stand with a rack used to display cork board, magnetic board, posters, signs, charts, or other objects.
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EBITDA
|
Earnings Before Interest, Taxes, Depreciation and Amortization. A measure of an enterprise’s net income.
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EC
|
European Community.
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ECB
|
Event-Contracted Block. See also EVENT-CONTRACTED BLOCK.
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See Also Event-Contracted Block
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Echo
|
Any or all audibly discrete delayed sound images. In contrast, reverberation produces a wash of sound, with no discrete echoes.
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Echo Buss
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Typically, a dedicated audio channel within an audio mixing console, through which a signal intended to be sent or received to or from an echo or reverberation device (e.g. an echo chamber) is routed.
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Éclair
|
(ee clare) Oblong puff pastry filled with custard or whipped cream and topped with chocolate.
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e-Commerce
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1) Electronic commerce. 2) Buying and selling products and services while online over the internet.
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Economic Impact (Total)
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The total value of an event. Events generate secondary spending (indirect and induced) on the host destination’s local economy over and above the original direct spending. These secondary impacts, when combined with the original direct spending, result in the total economic impact of an event. See Also DIRECT SPENDING, INDIRECT SPENDING, & INDUCED SPENDING.
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See Also Direct Spending Indirect Spending Induced Spending
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Economic Multiplier
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Total economic impact divided by direct spending. See Also ECONOMIC IMPACT, DIRECT SPENDING.
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See Also Economic Impact (Total) Direct Spending
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ECU
|
European Currency Unit. Currency unit of the European Community.
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EDAC
|
Exhibit Display Association of Canada.
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EDC
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Exhibitor Designated Contractor. See EAC.
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See Also EAC
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Edge Light
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Technique of illuminating engraved lines in glass or plastic by transmitting light through edge of material.
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Editing
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Correcting and/or improving final copy before typesetting.
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EDPA
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Exhibit Designers and Producers Association. A member of the Convention Industry Council.
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Educational Conference Center
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Facility that is affiliated with a campus or university.
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Educational Meeting
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An event held for the purpose of teaching information.
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Educational Program
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Substantive instructional content at an event.
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Educational Session
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Time period during which information or instruction is presented.
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Educational Visit
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Tour of place or location by a group of individuals with a common interest in the subject matter visited ( i.e., work place or manufacturing plant). See STUDY MISSION.
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See Also Study Mission
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EE
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Errors Excepted.
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Effects
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Effects devices can be broadly classified as anything that changes the sound of signals passing through them.
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Effects Projector
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Device combining theatrical projector with variable throw, and rotating decorated lens; used to project ripples, waves, clouds, etc.
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Efficiency
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1) Sleeping room at a housing facility with food preparation amenities. 2) The ratio of input and output usually expressed in a percent. For example, a loudspeaker, which produces 8 acoustic watts when fed 100 electrical watts, is 8% efficient.
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EFX
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Special Effects.
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Egg Foo Yung
|
Chinese pancake which includes eggs, bean sprouts, subgum (mushrooms) and often either pork, shrimp or chicken.
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Eggcrate
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Construction technique of joining two materials by notching both and inserting slots into each other.
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Eggplant
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A member of the nightshade family, related to the potato and tomato, actually a berry. There are many varieties and colors from dark purple to white, and range from 2 to 12 inches and from oblong to round. The most common in the U.S. is the large, pear-shape variety with a smooth, glossy, dark purple skin. Japanese or Asian eggplants are very narrow and range in color from solid purple to striated shade. Italian or baby eggplant looks like a miniature version of the common large variety, is more delicate skin and flesh.
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Eggs Benedict
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Poached eggs on an English muffin, with Canadian bacon (or ham) and hollandaise sauce. This item holds well in hot boxes.
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e-Key
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Key used to prevent a guest from entering his/her room.
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e-Learning
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The use of an electronically based network or Internet technology to design, deliver, select and extend learning. Included in this category are TV and satellite broadcasts, Internet delivered video-on-demand, audio-on demand, and any other computer-based form of learning and training.
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Electric Eye
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A device that creates a light beam, the interruption of which will activate a relay switch for control of a desired animation.
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Electric Pointer
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Laser device which a speaker uses to cast an illuminated spot on the wall, blackboard, screen, etc., to draw attention to a particular feature.
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Electrical Contractor
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Person or company contracted by event management to provide electrical services to exhibitors.
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Electrician
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A technician trained in the installation, operation and dismantling of all electrical equipment.
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Electronic Blackboard
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System for sending handwriting, and hand-drawn graphics, over a telephone line. The sender may use either a light pen or a digitizing tablet, and the appropriate image will appear on a television monitor at the remote location.
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Electronic Crossover
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See ACTIVE CROSSOVER.
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See Also Active Crossover
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Electronic Editing
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Process by which program elements are inserted and assembled on medium without physically altering the medium, e.g. video tape, CD Roms.
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Electronic Payment
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Payment by means of electronic funds transfer, e.g. using a credit card at a point-of-sale terminal.
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Electronic Pour
|
System of dispensing exact amounts of liquor per drink.
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Electronic Whiteboard
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A system of controlling multimedia presentations by displaying computer generated images onto a white board. The board copies all information written or taped onto it, and saves, publishes or prints out the notes.
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Elevated Table
|
Table raised to counter height. See TUXEDO TABLE. See Also COCKTAIL TABLE.
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See Also Cocktail Table Tuxedo Table
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Elevation
|
1) Height. 2) Front and side views of a scaled drawing.
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Ellipsoidal Spotlight
|
Type of adjustable spotlight formerly known as a klieg light. It is used to light lecterns, signs and areas that need a tightly focused pool of light. See LEKO. See Also LECTERN.
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See Also Leko Lectern
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Email Alert
|
See CONFERENCE REMINDER.
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See Also Conference Reminder
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Email Newsletter
|
A newsletter distributed to a subscriber list via email. Often referred to as “opt-in” or permission marketing because subscribers choose to receive the information.
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Embedding
|
Technique of capturing object in Lucite or other materials.
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Embedment
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Casting in plastic. Can be done with photos and translites, or transparencies.
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Embossing
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Impressing letters or artwork in relief. Blind embossing is an inkless impression on blank paper.
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Emcee
|
The master of ceremonies at a banquet or similar event. Sometimes spelled MC.
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Emergency Action Plan
|
Procedures about how to react and respond to an emergency situation, such as medical emergencies, fire and bomb threats.
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Emergency Exit
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Door, clear of obstructions, designed for egress in the event of fire or panic.
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Emergency Medical Plan
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A formalized plan of action for handling on-site emergencies from basic first aid to fire or serious injury.
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Emotional Factors
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Emotions brought to class by adult learners that may help or hinder their learning.
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Employer's Association
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Organization of employers who band together mainly to deal with labor unions as a unified group.
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Empty Sticker
|
The tag indicating a crate may be moved into storage. The sticker identifies the exhibitor and the return location for the crate.
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en Brochette
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Broiled and served on a skewer. See À LA BROCHE. See Also SHISH KEBOB.
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See Also a la Broche Shish Kebob
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en Casserole
|
Food served in the same dish in which it was baked.
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en Coquille
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Cooked and served in shell or shell-shaped ramekin.
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en Croûte
|
Baked in a flaky crust (e.g. Beef Wellington).
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Encryption
|
The translation of data into code. One of the most effective ways to achieve data security.
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End Cap
|
An exhibit space with aisles on three sides. See PENINSULA.
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See Also Peninsula
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Endorsement
|
1) To give approval or agreement to a certain subject matter or event. 2) To inscribe, as a signature or notation, on a document. 3) A provision added to an insurance policy that alters or explains its coverage. 4) The authority to reissue a ticket for travel on airlines other than the issuing carrier (the carrier on which the ticket was originally written).
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Energy Break
|
Refreshment break where nutritious foods and beverages are served, occasionally including some form of exercise. See BREAK.
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See Also Break
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Engagement
|
Used as a noun to describe a set booking or date when a buyer has secured the services of, or employed, a speaker.
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Engineering
|
Department in a facility (hotel, convention center, etc.) responsible for operating and maintaining a building’s services systems, such as climate control, electrical, and water.
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English Breakfast
|
A large, hearty breakfast that can include juice, hot cereal, eggs, meat (often fish), pastries with jellies and preserves, and hot beverages.
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English Service
|
Food is brought to the table on a tray, presented to the host, who either cuts the food him/herself or chooses to have it done by the server away from the table. Vegetables are placed in bowls on the table for guests to serve themselves. See FAMILY-STYLE SERVICE.
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See Also Family-Style Service
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Entertainment
|
Activity performed for the amusement and enjoyment of others.
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Entertainment Program
|
Program of events organized for the entertainment of participants.
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Entrecôte
|
Sirloin steak.
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Entrée
|
Main meal course. (In Europe, it is the term used to describe the appetizer.) With the increase in international business, it is recommended that the word entree no longer be used, in favor of main course.
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Environmental Considerations
|
Those conditions in an event facility surrounding and affecting projection and audio quality (i.e., doors, ceiling height, etc.).
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EOR
|
Exhibitor of Record.
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Épice
|
Highly spiced.
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EPO
|
Each pays own. See PAY OWN.
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|
See Also Pay Own
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Equalization
|
The intentional alteration of levels of portions of the audio frequency spectrum to fit the requirements of frequency response defined by a listener. Traditionally, the term equalization was used to describe the replacement (always a boost) of energy lost as a result of long telephone line runs of wire, but today the term is used to describe any change in frequency response or spectral balance done intentionally by using any device, which includes circuits that can produce these changes.
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Equalizer
|
Device used to compensate for undesired sound system characteristics or room acoustics.
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Equipment Manager
|
A person assigned to issue and maintain accountability of equipment such as radios, uniforms, flashlights, signage, umbrellas, traffic cones, and stanchions.
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Erase
|
1) Permanently remove information from a magnetic medium such as a videotape. 2) Delete from a computer storage device.
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Erection
|
The set up and teardown of exhibits. See I&D.
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|
See Also I&D
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Errors and Omissions Insurance
|
Errors and Omissions Insurance – Often referred to as E&O insurance. A form of insurance that indemnifies the insured for any loss sustained because of an error or oversight on his part.
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ESCA
|
Exhibition Services & Contractors Association. A member of the Convention Industry Council.
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Escargots
|
Snails cooked in broth.
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Escoffier Dish
|
Serving containers for chafing dishes.
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Escort
|
A person, usually employed or subcontracted (or independently contracted) by a DMC, who accompanies a tour from departure to return, as a guide. 2) A person who performs such functions only at the destination.
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See Also DMC
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Escorted Tour
|
1) A prearranged travel program, usually for a group escorted. In a fully conducted tour, escort and/or guide service is provided throughout. 2) A sightseeing program conducted by a guide (e.g. a city tour). See TOUR. See Also ESCORT.
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|
See Also Tour Escort
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Espresso
|
A very thick, strong coffee, served in a demi tasse cup.
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Est. Wt.
|
Estimated Weight.
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|
Estimate
|
1) Critiquing and rating the overall success of an event. 2) Developing an event profile from accurate event statistics. 3) Approximate calculation of exhibit costs.
|
|
ETA
|
Estimated time of arrival.
|
|
Etching
|
Inscribing lines of textures on the surface of rigid materials using acids or tools.
|
|
ETD
|
Estimated time of departure.
|
|
Ethernet Internet Service
|
Local area network of computers and associated devices that share a global information system.
|
|
Étouffée
|
Succulent, tangy, tomato-based sauce, usually used with crawfish or shrimp.
|
|
Étouffée
|
A Cajun dish of crawfish or shrimp with vegetable, usually served over rice.
|
|
European Community
|
EC. The block of Western European countries formerly knows as the European Economic Community (EEC).
|
|
European Currency Unit
|
ECU. Currency unit of the European Community, called the “Euro.”
|
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European Plan
|
EP. A room rate that does not include meals. See Also AMERICAN PLAN, BERMUDA PLAN, CONTINENTAL PLAN, DEMI-PENSION, MODIFIED AMERICAN PLAN.
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See Also American Plan Bermuda Plan Continental Plan Demi-Pension Modified American Plan
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Evaluation
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1) Critiquing and rating the overall success of an event. 2) Developing an event profile from accurate event statistics.
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Evaluation Learning Method
|
Tests whether attendees learned what was expected, and if they can use the information effectively.
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Event
|
An organized occasion such as a meeting, convention, exhibition, special event, gala dinner, etc. An event is often composed of several different yet related FUNCTIONS.
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Event Organizer
|
Person whose job it is to oversee and arrange every aspect of an event. Person can be an employee or hired ad hoc to plan, organize, implement, and control meetings, conventions, and other events.
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Event Site
|
Premises where an event will be held. See SITE.
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See Also Site
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Event-Contracted Block
|
ECB. The rooms that are contracted for by an event organizer with a hotel(s) or housing facility(s) for a particular event.
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Ex
|
From. When used in pricing terms such as "Ex Factory" or "Ex Dock," it signifies that the price quoted applies only at the point of origin (in the two examples, at the seller’s factory or a dock at the import point). In practice, this kind of price quote indicates that the seller agrees to place the goods at the disposal of the buyer at the specified place within a fixed period of time.
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Excess Baggage
|
Baggage which exceeds the free allowance set by the airline.
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Exchange Rate
|
The relative value of two different currencies at a specific time.
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Exciter Lamp
|
Lamp which projects illumination through optical sound track on 16mm film. Light patterns are read by the projector sound head converted to electronic signals fed to an audio amplifier.
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Exclusion
|
A contractual provision that denies coverage for certain perils, persons, property, or locations.
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Exclusive
|
Any agreement which limits who may provide specific products or services under certain conditions to only one party. A general service contractor, for instance, may have an "exclusive" in a particular facility, meaning that no other contractor is allowed to provide the same services or products in that facility.
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Exclusive Contract
|
Contract between a facility and a service provider designating that provider as the only provider of a specific service or products in that facility.
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Exclusive Contractor
|
Contractor appointed by event or building management as the sole agent to provide specific services or products.
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Exclusive Right to Sell
|
When a speakers bureau/agency has a contract with a speaker and is the sole and exclusive representative of the speaker.
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Exclusive Use
|
Rental of entire truck or van by one shipper.
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Excursion
|
A tour. A recreational trip or activity provided to event participants and/or accompanying persons as a scheduled portion of the event program. See TOUR.
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See Also Tour
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Executive Coach
|
A luxury motorcoach with seating of 25 or less which can include such amenities as TV, galley, wet bar, card tables, etc.
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Executive Committee
|
A committee of the Board of Directors that acts between meetings of the board to determine organizational policy.
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Executive Conference Center
|
A first class conference facility that caters to executive level events.
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Executive Director
|
Person appointed or hired to handle or direct day-to-day organizational functions.
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Exhibit
|
Individual display area constructed to showcase products, services or convey a message.
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Exhibit Booth/Stand
|
Individual display area constructed to showcase products or convey a message.
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Exhibit Designer/Producer
|
Person or company responsible for designing and constructing an exhibit booth/stand.
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Exhibit Directory
|
Program or catalog for attendees listing exhibitors and exhibit booth/stand location. See DIRECTORY.
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See Also Directory
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Exhibit Hall
|
Area within facility where exhibition is located.
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Exhibit House
|
Company that fabricates displays. See SHOP. See Also DISPLAY BUILDER.
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See Also Shop Display Builder
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Exhibit Manager
|
1) Person in charge of individual exhibit booth/stand. 2) Event management staff member in charge of entire exhibit area.
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Exhibit Producer
|
An individual or company that designs and/or builds exhibits. May also provide other services. See DISPLAY BUILDER.
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See Also Display Builder
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Exhibition
|
1) An event at which products and services are displayed. The primary activity of attendees is visiting exhibits on the show floor. These events focus primarily on business-to-business (B2B) relationships. 2) Display of products or promotional material for the purposes of public relations, sales and/or marketing. See TRADE SHOW. See Also CONSUMER SHOW, GATE SHOW, PUBLIC SHOW.
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See Also Trade Show Consumer Show Gate Show Public Show
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Exhibition Area
|
Amount of floor space occupied by exhibitor. Also Called BOOTH/STAND AREA.
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See Also Booth/Stand Area
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Exhibition Center
|
Venue at which exhibitions are held.
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Exhibition Contractor
|
The organizer or promoter of an exhibition; responsible for the letting of space, financial control and management of the exhibition; sometimes an agent acting in this capacity.
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Exhibition Manager
|
Preferred term for the specific person responsible for all aspects of planning, promoting, and producing an exhibition. Also Called SHOW MANAGER, SHOW ORGANIZER. See SHOW MANAGEMENT.
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See Also Show Management
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Exhibition Occupancy
|
Total square feet of space used for exhibits times the number of use days divided by the total exhibit space in the building multiplied by 365. Expressed as a percentage.
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Exhibition Plan
|
Plan showing space to be occupied by the exhibition; the areas intended for booths/stands and those for passageways and services etc. See FLOOR PLAN.
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See Also Floor Plan
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Exhibition Service Contractor
|
Supplier of booth/stand equipment, rental furnishings, floor coverings, labor, drayage and signs for exhibitions and trade shows. See GENERAL SERVICE CONTRACTOR.
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See Also General Service Contractor
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Exhibitor
|
1) Person or firm that displays its products or services at an event. 2) Event attendee whose primary purpose for attending the event is to staff a booth/stand.
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Exhibitor Advisory Committee
|
Representatives of an event's exhibiting companies who act as advisers to show management on rules and procedures, and also update show management on industry trends and issues.
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Exhibitor Appointed Contractor
|
EAC. Any company other than the designated "official" contractor providing a service to an exhibitor. Can refer to an Install & Dismantle Company (I&D House), photographer, florist or any other type of contractor.
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See Also I&D
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Exhibitor Kit
|
See EXHIBITOR MANUAL.
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See Also Exhibitor Manual
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Exhibitor Lounge
|
An area either on or adjacent to the exhibit floor where exhibitors may relax or meet with customers.
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Exhibitor Manual
|
Manual or kit, usually developed by the service contractor for an event, containing general event information, labor/service order forms, rules and regulations and other information pertinent to an exhibitor's participation in an exhibition.
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Exhibitor Move-In
|
The time period allowed for exhibitors to prepare their exhibit space for show opening. It generally begins after the exposition contractor to receive/unload show-site deliveries.
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Exhibitor Newsletter
|
A newsletter sent by event management to exhibitors prior to a event. It includes updates on deadlines, event rules and regulations, events, and marketing opportunities offered by event management, plus educational articles to improve exhibitors' effectiveness.
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Exhibitor Prospectus
|
Direct mail promotional materials sent to current and prospective exhibitors to encourage participation and promote the benefits of exhibiting in a specific show. Contains information about technical points, cost of exhibition space, floor plan of the exhibition and application for participation.
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Exhibitor Retention
|
Persuading current exhibitors to participate in subsequent events. Exhibitor retention rate is the percentage of exhibitors that renew.
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Exhibitor-Appointed Carrier
|
EAC. For freight shipped to (inbound) or from (out-bound) a show, exhibitors are free to choose the carrier of their choice. This choice is predicated upon the exhibitor making necessary pick-up/delivery arrangements. When doing so, the exhibitor is said to have designated an EAC. Selecting a particular carrier is commonly associated with receiving preferred service and/or rates.
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Exhibitorship
|
Skills to effectively present an exhibiting company's message. Includes body language, opening line and message presentation. Also Called BOOTHMANSHIP.
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See Also Boothmanship
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Exhibits-Only
|
The right to attend the exhibit-based portion of an event, not the paid conference or other fee events.
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Exit Visa
|
An endorsement made on a passport denoting that a person may leave the country.
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Expanded Metal
|
Sheets of metal cut and expanded to form an open mesh, usually used as decorative grill.
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Expected Attendance
|
Total number of people anticipated to attend an event prior to the event taking place.
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Expedited Service
|
Service offered by a transportation company to assure prompt delivery.
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Expenses
|
All contracted out-of-pocket business costs. These normally include airfare, taxi-fare, car rental costs, lodging, gratuities, special phone calls having to do with the event, meals, and last-minute presentational materials. Expenses charged to the client should not include anything of personal nature (i.e. movies, alcohol).
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Explainer
|
Personnel hired at an exhibition who have technical knowledge of a product; they may or may not be bilingual.
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Export
|
To send or transport goods out of one country for sale or display in another country. The exporter is usually the seller or the seller's agent. See IMPORT.
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See Also Import
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Export Broker
|
An individual or firm that brings together buyers and sellers for a fee, but does not take part in actual sales transactions.
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|
Export Declaration
|
Required for shipments valued at more than $2500; used by the U.S. government to monitor the dollar volume of export shipments.
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Export License
|
A government document which permits the “licensee” to engage in the export of designated goods to certain destinations.
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|
Export Management Company
|
A private firm that serves as the export department for several manufacturers, soliciting and transacting export business on behalf of its clients in return for compensation. i.e. a commission, salary, or retainer plus commission.
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Exposition
|
See EXHIBITION.
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|
See Also Exhibition
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|
|
Exposition Manager
|
See EXHIBITION MANAGER.
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|
See Also Exhibition Manager
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Expository Learning
|
The instructor presents to the learners and the learners remain passive and watch or listen.
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Extended Type
|
Type that is wider than standard, allowing fewer characters per line.
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Extra Overnight Stays
|
All extra nights spent by the participant other than overnight event stays.
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Extra Section
|
Added aircraft or bus to accommodate a group too large for one aircraft or bus.
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Extraordinary Session
|
A special session for activities, needs, or situations that are different from those normally and originally scheduled.
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Extruded
|
To form metal or plastic, push out.
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|
Eye Bolts
|
Eye bolts or eye screws have a looped head or an opening in the head.
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|
F&B
|
Food and Beverage.
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|
F&B Guarantee
|
See GUARANTEE.
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|
See Also Guarantee
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|
|
F&B Service Time
|
Specific time at which a food and beverage function, or segment of a function (e.g., appetizer, entrée, dessert), should be served.
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|
FAA
|
Federal Aviation Administration.
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|
Fabrication
|
Construction of an exhibit or display.
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Facilitator
|
An individual who guides discussion and/or decision making.
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Facility
|
A structure that is built, installed or established to serve a particular purpose. See CONVENTION CENTER, HALL.
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|
See Also Convention Center Hall
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Facility Manager
|
The manager of a convention center, exhibition hall or other venue.
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|
Fade
|
Progressive lessening or dimming of an image from the screen. See DISSOLVE.
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|
See Also Dissolve
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|
|
Fade-In
|
Gradual fade from a dark screen to a visual image. See CROSS FADE. See Also DISSOLVE.
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|
See Also Cross Fade Dissolve
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|
Fade-Out
|
Room lights are turned off or video screen becomes black. See GO TO BLACK.
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|
See Also Go to Black
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|
|
Fader
|
Device used to control all dimming circuits.
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|
Fahrenheit
|
A temperature scale in which 32° is freezing and 212° is the steam point. To convert Fahrenheit temperatures to Celsius, subtract 32 from the Fahrenheit reading, multiply by 5 and divide by 9. (A simple way to calculate is to subtract 10% of Fahrenheit, then double the result, which may be off a degree, but is generally close enough.)
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Fair
|
1) Enterprise principally devoted to the exhibition of products of agriculture or industry. Typically, fairs also provide entertainment activities such as rides, games and food concessions. 2) Exhibition of products or services in a specific area of activity held with the objective of promoting business.
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Fair trade
|
Small farmers are paid a fair market price that enables them to improve their standard of living.
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Fajitas
|
Marinated meat prepared Mexican-style.
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False Bow
|
Staged bow and exit by the artist, with a planned return pending audience response.
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Fam Trip
|
Familiarization Trip. Offered to potential buyers of a venue, a program designed to acquaint participants with specific destinations or services and to stimulate the booking of an event. Often offered in groups, but sometimes on an individual basis. See SITE INSPECTION.
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|
See Also Site Inspection
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|
|
Familiarization Trip
|
Fam Trip. Offered to potential buyers of a venue, a program designed to acquaint participants with specific destinations or services and to stimulate the booking of an event. Often offered in groups, but sometimes on an individual basis. See SITE INSPECTION.
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|
See Also Site Inspection
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Family Name
|
Preferred term for use on event housing and registration forms to indicate the name by which all immediate family members are known. Same as LAST NAME, SURNAME. Compare with GIVEN NAME.
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|
See Also Given Name
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|
Family Plan
|
A discount price offered by companies to second and successive members of families.
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Family-Style Service
|
Platters and bowls of foods are set on the dining tables, from which guests serve themselves. Usually involves guests passing the containers to each other. See ENGLISH SERVICE.
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|
See Also English Service
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|
|
FAP
|
Full American Plan. See AMERICAN PLAN (AP).
|
|
See Also American Plan
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|
|
Farci
|
Stuffed, e.g. stuffed meat.
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|
Fascia
|
Placard or sign at top of exhibit usually with company name.
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Fashion Goods
|
Goods where style is important and price is secondary. These products could include clothing, jewelry, furniture, draperies, and dishes, but can sometimes be stretched into other areas such as umbrellas, walking canes, cigarette holders, etc.
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Fashion Show
|
Choreographed display of garments and/or accessories by models.
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|
Fast Fold Screen
|
Brand name for a large screen with a frame which folds down into a small case for storage. The legs of this screen are attached at the sides of the screen, or the screen may be flown from above.
|
|
Featherbedding
|
1) Unfair labor practice of causing an employer to pay for services which are not performed, or requiring more people than necessary to do a job, or requiring the performance of superfluous work. 2) Making oneself comfortable through the receipt of excessive or unjustified compensation for little or no work. See MAKE WORK PRACTICES.
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|
See Also Make Work Practices
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|
|
Featherrock
|
Material cut from volcanic lava in rough and varying sizes, or synthetic materials that looks exactly like heavy rock but is lightweight; useful for decorative stone, venues and dioramas.
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|
Fee
|
1) A fixed amount or percentage charged. 2) The cost of participating in a meeting or event, paid to the organization conducting the meeting.
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|
Fee for Service
|
The amount charged for providing a service.
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|
Feedback
|
1) Regeneration of sound from audio speakers back through a microphone causing a squealing sound. 2) Response about an activity, policy, or idea.
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|
Feeder Space
|
Reservations for passenger from home city to gateway city for international or Hawaii flights.
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|
Fête
|
A party or celebration.
|
|
Fettuccine Alfredo
|
Fettuccine noodles in a white cheese sauce.
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|
FHC
|
Notation on floor plans indicating the location of fire hose cabinets.
|
|
Fiber Optic Cable
|
A cable that is made up of tiny glass strands that are wrapped and bundled together to make up a cable. Fiber can transmit voice, data and video at gigabyte speed, or 1 billion bytes per second, with less signal loss than copper wire because the signal is carried by light rather than electricity. See BACKBONE.
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|
See Also Backbone
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|
|
Fiber Optics
|
1) In displays, the use of cut glass fibers to display colored light. 2) In telephony, material used for carrying voice and data signals.
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|
Fiberglass
|
A material fabricated from plastic resins and glass fiber. Available in rigid forms, translucent and opaque. Can also be custom fabricated in intricate shapes.
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|
Field Services
|
Handling installation and dismantling, including freight, drayage, carpentry, electrical, plumbing, iron workers, riggers and maintenance.
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|
File Server
|
A computer that shares its resources, such as printers and files, with other computers on a network.
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|
Filet Mignon
|
Cut of the beef tenderloin.
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|
Fill Light
|
Light used to fill in shadows created by key light.
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|
Fillet
|
'Almost' boneless cut of fish.
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|
Film
|
A flexible strip of chemically treated material used in taking still or moving pictures.
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|
Film Chain
|
Projectors and video equipment transmitting projected materials through a television system.
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|
Film Clip
|
Brief filmed piece.
|
|
Filmstrip
|
Series of slides reproduced on one continuous strip of film.
|
|
Filter
|
1) A transparent material that is over a light that can affect the intensity, color, and focus of the light. 2) Circuit that selectively attenuates portions of the audio frequency spectrum. A filter is the opposite of the traditional equalizer, which selectively boosts, but for the purpose of modern convenient control of sound on mixes and equalizer units, the circuits of tone-altering controls usually incorporate the dual abilities to equalize and filter by simply rotating a knob one way or another.
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|
Final Program
|
Document containing the definitive conference and social program, circulated immediately prior to a conference or distributed at the commencement of the event.
|
|
Final Report
|
Conclusive summary of conference events.
|
|
Financial Procedures
|
An outline of accounting and banking techniques.
|
|
Financial Report
|
Document incorporating the statement of income and expenses and the budget at a given date.
|
|
Financial Responsibility Law
|
A law that requires a person or organization to furnish evidence of ability to respond to claims for harm from a specified type of activity. The most common financial responsibility requirement applies to motor vehicle operators, who must have evidence of ability to pay for automobile-related injuries or damage. An auto liability policy is the main form of financial responsibility.
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|
Finger Bowl
|
Hot water, sometimes scented, and fresh linen served to a guest after the meal so that the hands and face can be cleansed.
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|
Finger Food
|
Food at a reception that does not require a knife, fork or spoon.
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|
Finger Pull
|
Hinged finger grip usually mounted in recess on hinged doors.
|
|
Finished
|
Wooden articles that have passed the state of manufacture "in the white" (refers to wood that has been primed).
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|
Fire Aisle
|
Interior aisle in an exhibition floor plan used for emergency egress that must be kept clear of obstructions.
|
|
Fire Exit
|
Door or passageway, clear of obstructions, designed by local authorities for egress from a building or structure.
|
|
Fire Extinguisher
|
Any agent used to extinguish fires such as water, sand, CO2, Halon, etc.
|
|
Fire Insurance
|
This insurance usually covers loss or damage attributable to fire, smoke, explosion, or forces of nature. It can also cover water damage.
|
|
Fire Lane
|
An external vehicle lane that must be kept clear of obstruction to allow emergency egress.
|
|
Fire Marshal
|
In the United States, Fire Marshals' responsibilities vary from state to state, but they tend to be responsible for fire safety code adoption and enforcement, fire and arson investigation, fire incident data reporting and analysis, public education and advising Governors and State Legislatures on fire protection.
|
|
Fire Retardant
|
Term used to describe a finish (usually liquid) which coats materials with a fire resistant cover. This does not render the material fire-proof.
|
|
Firm Offer
|
A speaking engagement that is definitely confirmed as in, "I've got a firm offer for Baltimore on that date." A firm offer is one that becomes contractually binding upon acceptance of the offer by the third party.
|
|
First Aid
|
Emergency care or treatment given to an ill or injured person before regular medical care is available. Also the place where such emergency care is provided.
|
|
First Announcement
|
Initial notification of an event, generally outlining the basic framework of a meeting; a widely circulated document. Also Called PRELIMINARY ANNOUNCEMENT.
|
|
First Name
|
Name given to identify individual family members. See GIVEN NAME (preferred).
|
|
See Also Given Name
|
|
|
First Option
|
See OPTION.
|
|
See Also Option
|
|
|
Fishpole
|
Holder with microphone often used in Q. & A. sessions. See GOOSENECK LIGHT.
|
|
See Also Gooseneck Light
|
|
|
FIT
|
Foreign Independent Travel. A custom-designed, prepaid travel package with many individualized arrangements. FIT are unescorted and usually have no formal itinerary.
|
|
Fixed Assets
|
Usually non-liquid assets that are integral to the enterprise's day-to-day business operations (e.g. plants, equipment, furniture and real estate).
|
|
Fixed Costs
|
The day-to-day cost of doing business that is pre-committed, such as salaries, insurance, lease expenses, utilities, etc.
|
|
Fixed Expense
|
Expense incurred regardless of the number of event attendees.
|
|
Fixed Jig
|
Permanent felt support mounted within a shipping container.
|
|
Fixed Seating Assignments
|
Chairs of event rooms permanently affixed to the floor.
|
|
Fixed Theater
|
Permanent, non-movable seats in an event room or amphitheater.
|
|
Flag Carrier
|
Carrier designated by a country to serve international routes.
|
|
Flambé
|
(flom bay) Meat dish or dessert item flamed with spirits.
|
|
Flame Resistant/ Retardant
|
Material that is fire resistant.
|
|
Flange
|
That part of an extruded, formed or fabricated component that protrudes from the basic shape. Often used as mounting plate.
|
|
Flare
|
Dark flashes caused by light reflections from polished objects.
|
|
Flash
|
Technique of blinking on and off to add emphasis.
|
|
Flash Box
|
Smoke-producing device for special effects.
|
|
Flasher
|
Device to activate one or more lamps by intermittently interrupting current.
|
|
Flat Cable
|
Cable and extension cords that are used to lie on the floor under the carpet. It is flat to help reduce tripping hazards and provide a safer walk area within a booth/stand space.
|
|
Flat Framed
|
1' x 2', 1' x 3' or 1' x 4' mounted on flat surface, usually associated with banners or signs.
|
|
Flat Rate
|
Flat rate for which a hotel or motel agrees to offer any of its available sleeping rooms (with the exception of suites) to a group. Final assignment of rooms is at the discretion of the hotel. See RUN-OF-THE-HOUSE RATE.
|
|
Flatware
|
Utensils used in a place setting (e.g. knife, fork, spoon).
|
|
Flipchart
|
Large pad of paper placed on, or attached to, an easel. Flipcharts are often used by speakers and facilitators for illustrative purposes. They are commonly used with permanent or non-permanent dry ink markers.
|
|
Float
|
A large 4-wheel dolly with upright handle, can be manual or motorized.
|
|
Floater
|
Worker(s) with no fixed assignment who are used to help out where needed.
|
|
Flocking
|
An electrostatic spraying process producing a velvety finish on any surface.
|
|
Flood Light
|
A light designed to provide general illumination.
|
|
Floor Load
|
Maximum amount of weight per square foot/meter a floor can support. (May also refer to the maximum amount of power available from floor outlets and ports.)
|
|
Floor Manager
|
Person retained by event management to supervise the installation, dismantling and operation of the exhibit area.
|
|
Floor Marking
|
Method of marking booth/stand spaces in an empty exhibit hall to indicate where booth/stands will be set.
|
|
Floor Order
|
Order for exhibitor services placed on-site after exhibit set up begins. Usually more expensive than an ADVANCE ORDER.
|
|
Floor Plan
|
1) Schematic drawing of an exhibit hall including dimensions, design, shape, entrances, aisles, numbered exhibit booth/stands, lounges, concession areas, restrooms, electrical/plumbing accessibility, etc. 2) Scale plan of the floor area of a hotel’s event space. 3) Schematic drawing of a function room with specific requirements (dais, tables, chairs, etc.) drawn to scale.
|
|
Floor Port
|
Utility box, recessed in the floor, containing electrical, telephone, and/or plumbing connections.
|
|
Floor Speaker
|
Member of a meeting audience who participates in discussion during a meeting session.
|
|
Floor-Length Linen
|
Covers table across top and down to floor. Used for more formal events.
|
|
Flop
|
To reverse a photo or illustration so that it conforms to the basic design.
|
|
Florentine
|
Served with spinach.
|
|
Flush
|
Type is set so that it is even with right margin, left margin and/or both margins.
|
|
Flush Mounted
|
Mounting of one material to another with no space between them.
|
|
Fly
|
Objects and scenery hanging from above.
|
|
Flyer
|
One-piece printed announcement or advertisement.
|
|
Fly-In Instructions
|
Directions informing a venue or facility of the number of event participants expected to travel by plane to an event, in order to ensure adequate parking and bell staffing. This information should be included in the specifications guide for an event.
|
|
Flying
|
Raising and supporting sound, lighting or other equipment or décor from the ceiling.
|
|
Foam Core
|
Corrugated lightweight material with a Styrofoam® center sandwiched in the center; used for signs, decorating, and exhibit construction.
|
|
FOB
|
Freight On Board. When something is purchased and paid for with terms 'FOB origin' it means the responsibility of the seller stops when the 'goods' are delivered to the transporting company at the point of origin. It is the responsibility of the buyer to pay for transportation.
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Focal Length
|
1) Distance from the center of the lens to the film plane. 2) Size of lens required to obtain a specific size picture.
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Focus
|
Proper sharpness of the outline of an image.
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Focus Group
|
Method of doing research using a small group led by a facilitator.
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Foie
|
(foy) Liver.
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|
Foie Gras
|
Seasoned goose liver pâté.
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Foldback
|
See CUE CHANNEL.
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|
See Also Cue Channel
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Folio
|
Form on which all charge transactions incurred by a registered guest are recorded.
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Follow Spotlight
|
Manually movable spotlight (a brilliant light projected onto a particular area).
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Font
|
Alphabet of type in a specific style. See TYPEFACE.
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See Also Typeface
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Food & Beverage
|
Any catered or concession service provided by a facility.
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Force Majeure
|
An event (e.g. war, labor strike, extreme weather, or other disruptive circumstances) or effect that cannot be reasonably anticipated or controlled: a "fortuitous event." See ACT OF GOD.
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See Also Act of God
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Force Majeure Clause
|
A clause in an agreement that excuses performance in the event that a FORCE MAJEURE makes the performance impracticable or impossible.
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Forced Freight/Forcing the Floor
|
Removal of freight from the event floor after the event close that was not picked up by an exhibitor's carrier, or shipments left behind at the booth/stand at the close of the event without a bill of lading. Forced freight is generally removed from the hall at a specified time and held by the general contractor or official common carrier or until payment is made for forwarding.
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Forecast
|
1) To estimate a hotel’s revenues and occupancy situation on any given date or dates. Used for planning of staffing, purchasing and budgeting. Does not reflect contract commitments. 2) To estimate revenues and expenses for a future event.
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Foreign Exchange Currency Risk
|
Risk that an organization takes when dealing with foreign currency due to exchange rates fluctuating over time.
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Foreign Independent Tour
|
FIT. Custom-designed prepaid tour for an individual traveler.
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See Also Tour
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Foreign Sales Agent
|
An individual or firm that serves as the foreign representative of a domestic supplier and seeks sales abroad for the supplier.
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Foreign Trade Zone
|
An area within a country where imported goods can be stored or processed without being subject to import duty. See FREE PORT. See Also BONDED WAREHOUSE.
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See Also Free Port Bonded Warehouse
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Foreign/National
|
Membership or meeting participation available to organizations or individuals from one nation, but able to meet in another nation.
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Foreman
|
Supervisor of a group of workers whose duties will vary based upon the region of the country and the union affiliation. See JOB FOREMAN. See Also WORKING FORMAN.
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See Also Job Foreman Working Foreman
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Fork Food
|
Food at a reception that requires only a fork and not a knife.
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Forklift/Forktruck
|
Vehicle with a power-operated pronged platform for lifting and carrying loads, used to transport heavy exhibit materials short distances, and for loading and unloading materials.
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Formal Dress
|
See BLACK TIE. See Also WHITE TIE.
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|
See Also Black Tie White Tie
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Formica
|
A brand name for a plastic laminate.
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For-Profit
|
An organization that organizes events with the intention of making a profit.
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For-Profit Event Management Company
|
A management company whose owners or stockholders share in its net proceeds.
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Forum
|
1) Open discussion with audience, panel, and moderator. 2) A meeting or part of a meeting set aside for an open discussion by recognized participants on subjects of public interest. Also for legal purposes, as part of the proceedings of a tribunal, court or similar body.
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Forward Contract
|
An agreement guaranteeing a specific price for a product or service at a given future date. May also guarantee a specific rate of exchange when foreign currency is used.
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Foul Bill of Lading
|
A receipt for goods issued by a carrier with an indication that the goods were damaged when received. See CLEAN BILL OF LADING.
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See Also Clean Bill of Lading
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Four Hour Call
|
Minimum work period for which union labor must be paid in special circumstances (generally, a minimum call is one hour.). Not to be confused with minimum charges to exhibitors applied by contractors that service events.
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Four-Color Separation
|
Process of printing a full color image utilizing four colored screened patterns from which printing plates can be engraved.
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Foyer
|
Pre-function space; public area in a venue for assembly or registration.
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FP
|
See FRONT PROJECTION.
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See Also Front Projection
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Fraises
|
(frays) Strawberries.
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|
Framboises
|
(fram bwah) Raspberries.
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Frame
|
Individual picture in a filmstrip or motion picture.
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Framed Hardboard
|
Masonite or similar material on a 1 x 2 or 1 x 3 frame.
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Fraternal
|
Groups where membership is based on common personal interests rather than common job or career responsibilities.
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Free Form
|
Self-supporting and independent exhibit material. See ISLAND EXHIBIT.
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See Also Island Exhibit
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Free Paper
|
Written transcript given as a result of acceptance of the submitted abstract on a subject chosen by the author.
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Free Papers Session
|
Reports on particular topics which, while closely related to the subject of an event, do not strictly refer to the matters under discussion.
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Free Port
|
See FOREIGN TRADE ZONE.
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|
See Also Foreign Trade Zone
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Free Pour
|
Alcoholic beverages poured by hand without the use of shot glasses or other measuring devices.
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Free Rider
|
Union term for a non-union worker who received the benefits of the union's collective bargaining activity without sharing in the costs.
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Free Standing
|
Self-supporting and independent display material.
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Free Trade Zone
|
An area designated by the government of a country for duty-free entry of any non-prohibited goods. Merchandise may be stored, displayed, used for manufacturing, etc., within the zone and re-exported without duties being paid. Duties are imposed on the merchandise (or items manufactured from the merchandise) only when the goods pass from the zone into an area of the country subject to the customs authority.
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Freeze Frame
|
Motion picture or video frame that is stopped so a single frame is displayed. See STOP MOTION.
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|
See Also Stop Motion
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Freight
|
Properties, products, and other materials that are shipped.
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|
Freight Contractor
|
The event-designated company responsible for handling exhibit properties from the dock to the exhibit space.
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|
Freight Desk
|
A shipping company that typically handles international freight shipments. At an event, handles inbound and outbound exhibit materials.
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Freight Elevator Usage
|
Instructions on the allotment of a facility’s freight elevator’s space and time required for an event. This information should be included in the specifications guide for an event.
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|
Freight Forwarder
|
An independent business which handles export shipments for compensation. At the request of the shipper, the forwarder makes the actual arrangements and provides the necessary services for expediting the shipment to its overseas destination. The forwarder takes care of all documentation needed to move the shipment from origin to destination, making up and assembling the necessary documentation for submission to the bank in the exporter's name. The forwarder arranges for cargo insurance, makes the necessary overseas communications, and advises the shipper on overseas requirements of marking and labeling. The forwarder operates on a fee basis paid by the exporter and often receives an additional percentage of the freight charge from the common carrier. In the United States, an export freight forwarder must be licensed by the Federal Maritime Commission to handle ocean freight and by the International Air Transport Association (IATA) to handle air freight. An ocean freight forwarder dispatches shipments from the United States via common carriers, books or arranges space for the shipments, and handles the shipping documentation. See INTERNATIONAL FREIGHT FORWARDER.
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See Also International Freight Forwarder
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|
Freight Handling Form
|
Form for exhibitor requesting handling of materials. Not to be confused with long haul shipping forms or bills of lading.
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|
French Hours
|
Not taking meal breaks. Taking breaks and eating as you work, as conditions permit.
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|
French Service - Banquet Style
|
Platters of food are composed in the kitchen. Each food item is then served from the guest's left by the server from platters to individual plates. Any course can be 'Frenched' by having the dressing put on the salad or having sauce added to a entrée or dessert after it has been placed in front of the guest. See FRENCH SERVICE - CART STYLE.
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|
See Also French Service - Cart Style
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|
French Service - Cart Style
|
This pattern of service involves the use of serving pieces (usually silver); heating and garnishing of food table-side by a captain; and the serving of food on a heated plate, which is then served to the guest by a server. Plated entrees are usually served from the right, bread and butter and salad from the left and beverages from the right. All are removed from the right. See FRENCH SERVICE - BANQUET STYLE.
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See Also French Service - Banquet Style
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|
Frequency
|
Spacing in time of events. In audio signals, frequency refers to the cyclic repeat of vibrations. In wire, the vibrations are electrical variations. In air, the vibrations are changes in air pressure. The ear hears air pressure variations with frequencies between about 12 times per second and 20,000 times per second of 12 Hz (hertz) and 20 kHz (kilohertz).
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Frequency Rates
|
The amount of time between motorcoaches on a given route or at a specific location.
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|
Frequency Response
|
Measurement of how a device being measured responds to test signals of constant amplitude without regard to frequency, over a particular measurement range of frequencies. An electrical device whose specifications say it is “flat from 20Hz to 20kHz,” will not cause any amplitude deviation in signals fed through it over that frequency range, as a result of changing the frequency of the test signal.
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|
Fresnel Lens
|
Lens which produces a soft edged beam of light. Theatrical fixture with adjustable lens 150 W through 1500 W.
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|
Friday Casual
|
See DRESS CASUAL.
|
|
See Also Dress Casual
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|
|
Frisket
|
Technique of applying lettering or art to surface of rigid material by tracing outline on translucent paper; affixing the paper to surface or materials, cutting away paper within lettering spaces and then spraying color over surface. When balance of paper is removed, the lettering remains.
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Frites
|
(freets) French slang for French fried potatoes.
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|
Froid
|
Cold, chilled.
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|
Fromage
|
Cheese.
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|
Front Desk
|
1) Hotel registration area. 2) The center of event facility activities, including registration and cashier services.
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|
Front Office
|
The office situated in the hotel lobby, the main functions of which are: 1) control and sale of sleeping rooms; 2) providing key, mail and information service for guests; 3) keeping guest accounts, rendering bills and receiving payments; and 4) providing information to other departments.
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|
Front Projection
|
FP. Projection of an image onto the front surface of a light reflecting screen from a projector placed within or behind the audience.
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|
Frontages/Front Space
|
Refers to dimension across the front of an exhibit (for example, a 30' x 10' exhibit has 30' of front space and 10' depth).
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|
FSA
|
Fire Safety Act. In the United States, the aim of the Hotel and Motel Fire Safety Act of 1990 is to save lives and protect property by promoting fire and life safety in hotels, motels and other places of public accommodation. The law mandates that federal employees on travel must stay in public accommodations that adhere to the life safety requirements in the legislation guidelines. It also states that federally funded meetings and conferences cannot be held in properties that do not comply with the law. This is applicable to all places of public accommodation, and requires that such properties are equipped with: hard-wired, single-station smoke detectors in each guestroom in accordance with the National Fire Protection Association (NFPA) standard 72; and, an automatic sprinkler system, with a sprinkler head in each guest room in compliance with NFPA standards 13 or 13R. Properties three stories or lower in height are exempt from the sprinkler requirement.
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FTP
|
File Transfer Protocol. The process of uploading websites or other data.
|
|
Full American Plan
|
FAP. See AMERICAN PLAN (AP).
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|
See Also American Plan
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|
|
Full Disclosure
|
Informing the party purchasing a product or service of any rebates, surcharges or commissions included in the price of the product or service before they are purchased.
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|
Full House
|
Closed; filled to capacity.
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|
Full-Booth Coverage
|
Carpet covering entire area of booth/stand.
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|
Full-Service Restaurant
|
A food service establishment that includes coffee shops, dinner houses, fine dining establishments, and theme restaurants with several menu selections and table service.
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|
Fume
|
(foo may) Smoked.
|
|
Fumigation
|
To apply smoke, vapor, or gas to something for the purpose of disinfecting or of destroying pests. Fumigation is required in some countries for live plants and wooden packing.
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|
Function
|
1) Any of a group of related organized occasions that contribute to a larger event. 2) An activity or role assigned to an event planner (or other industry professional).
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|
Function Board
|
Announcements on facility board or video screen listing the day’s events, times and locations. See DIRECTORY. See Also READER BOARD.
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|
See Also Directory Reader Board
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|
Function Book
|
Diary or log used to control and document the assignment of function space within a facility. May be computerized.
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|
Function Sheet
|
See BANQUET EVENT ORDER (BEO).
|
|
See Also Banquet Event Order
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|
|
Function Space
|
Area in a facility which can be reserved by a individual or entity to hold events.
|
|
Fundamental
|
Any pure tone. The pitch remaining when all harmonics (overtones) are removed from a basic frequency or musical tone, producing a pure tone. An amplifier or audio circuit that can pass a pure tone without adding any harmonics of its own is said to have low harmonic distortion. Musical instruments usually produce tones rich in harmonics, giving each its particular sound or ”timbre.” Small loudspeakers will be heard to reproduce bass instruments even while producing little or no fundamental pitch because the ear and brain reconstruct the sound of the instrument based on prior knowledge of its timbre.
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Funnel Flight
|
Flight, with one flight number, requiring a change of planes at an intermediate stop.
|
|
Furniture Dolly
|
See FLOAT.
|
|
See Also Float
|
|
|
Fuse Head
|
An electrical igniter used to initiate a pyrotechnic effect. Sometimes called a Squib Head.
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|
Future Bookings
|
Events or meetings which are contractually committed to occur at a future date in a specific venue.
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|
G&A
|
General & Administrative. Expenses incurred by an organization that cannot be charged directly to a specific project account, i.e., overhead costs such as rent, etc.
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|
Gaffer
|
Electrician on a film or video shoot.
|
|
Gaffer’s Tape
|
Fabric tape used in anchoring cables to the floor. See DUCT TAPE. See Also CARPET TAPE.
|
|
See Also Duct Tape Carpet Tape
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|
|
Gain
|
Level of audio volume. See LEVEL.
|
|
See Also Level
|
|
|
Gala Dinner
|
Primary social function of an event, usually in the evening, including entertainment or speeches after a formal meal.
|
|
Galantine
|
Boned meat, pressed into symmetrical shape, that usually includes truffles. When the loaf is sliced, a decorative pattern is revealed. Served cold, generally as an appetizer.
|
|
Galley Proof
|
Sheet of copy that has been typeset for the author to correct before printing.
|
|
Gang Box
|
See TROUBLE BOX.
|
|
See Also Trouble Box
|
|
|
Ganging Menus
|
When two or more groups in facility have the same menu.
|
|
Gangway
|
Space between sets of tables, chairs or booths/stands to allow passage of attendees. See AISLE.
|
|
See Also Aisle
|
|
|
Garcy Strip
|
Trade name of manufacturer that produces brackets and standards for the mounting or materials, usually shelves.
|
|
Garlic
|
Pungent bulbs made of sections called cloves encased in a parchment like membrane. Garlic is a cousin to leeks, chives, onions and shallots.
|
|
Garment Rack
|
Frame which holds apparel. See COSTUMER.
|
|
See Also Costumer
|
|
|
Garni
|
See GARNISH.
|
|
See Also Garnish
|
|
|
Garni Hotel
|
Hotel without dining facilities.
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|
Garnish
|
Food decoration, usually edible, which adds color and form to food presentation. Also Called GARNI.
|
|
Gate Show
|
Exhibition open to the public usually requiring an entrance fee. See CONSUMER SHOW. See Also PUBLIC SHOW. Compare With TRADE SHOW.
|
|
See Also Exhibition Consumer Show Public Show Trade Show
|
|
|
Gateau
|
(gah toe) Cake.
|
|
Gateway
|
A dedicated computer that attaches to two or more disparate networks and converts data packets from one form to another.
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|
Gateway City
|
City with an international airport.
|
|
Gator Foam
|
Laminated foam board used for signage, available in a variety of thicknesses. More rigid and durable than FOAM CORE.
|
|
GATT
|
General Agreement on Tariffs and Trade. A multilateral treaty whose purpose is to help reduce trade barriers between the signatory countries and to promote trade through tariff concessions.
|
|
Gel
|
1) Theatrical color filter used in conjunction with theatrical projection fixtures and spotlights. 2) Gelatin.
|
|
General Agreement on Tariffs and Trade
|
GATT. A multilateral treaty whose purpose is to help reduce trade barriers between the signatory countries and to promote trade through tariff concessions.
|
|
General Assembly
|
General and formal meeting of an association, club, organization or company attended by a specified proportion at least of its members for the purpose of deciding legislative direction, policy matters, the election of internal committees and approval of balance sheets, budgets and the like. An assembly generally observes certain fixed rules of procedure.
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|
General Export License
|
Any of various licenses covering export commodities for which validated export licenses are not required. No formal application or written authorization is needed to ship exports under a general export license.
|
|
General Liability Insurance
|
An insurance policy that provides protection against claims involving bodily injury and property damage to third parties.
|
|
General Service Contractor
|
GSC. An organization that provides event management and exhibitors with a wide range of services, sometimes including, but not limited to, Installation & Dismantle, creating and hanging signage and banners, laying carpet, drayage, and providing booth/stand furniture. See DECORATOR.
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|
See Also Decorator
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|
General Session
|
A meeting open to all those in attendance at a event. See PLENARY SESSION.
|
|
See Also Plenary Session
|
|
|
General Strike
|
A simultaneous strike by the unionized workers in all trades and industries in a geographic area. Also, a strike by all the unionized workers in one industry.
|
|
Genie Lift
|
The manufacturer of a variety of lifts used in the erection of event displays. The first model manufactured was a hand-cranked material handling lift. Also Called HURTY GURTY. Genie now also manufactures motorized lifts that can be used as material lifts or man lifts.
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|
Geographic Segmentation
|
The arbitrary division of a market by country, region, state, zone, district, standard metropolitan statistical area (SMSA), city, etc.
|
|
Gerber
|
Machine for cutting vinyl lettering used in making signs.
|
|
Get-Together
|
A planned informal gathering that occurs during an event which offers an opportunity for social interchange.
|
|
Ghee
|
Clarified butter.
|
|
GIF
|
A common format for bitmapped image files, suitable for images containing large areas of the same color.
|
|
Gig
|
A slang term meaning an engagement or booking.
|
|
GIT
|
See GROUP INCLUSIVE TOUR.
|
|
See Also Group Inclusive Tour
|
|
|
Given Name
|
Preferred form for international registration documents in place of first name. Same as FIRST NAME. Compare to FAMILY NAME.
|
|
See Also Family Name
|
|
|
Glaçe
|
1) Ice. 2) Ice cream. 3) Iced.
|
|
Glass Beaded Screen
|
Screen whose surface is covered with tiny glass beads which reflect a bright image back toward the audience, but have a narrow viewing angle.
|
|
Global Partner
|
A worldwide associate who joins in an activity or business with another or others.
|
|
Glossy
|
1) A black-and-white or color photograph printed on glossy paper, used to promote a speaker or celebrity. 2) Common term for photographs reproduced on high gloss paper.
|
|
GMT
|
Greenwich Mean Time. Time on the line of longitude that passes through Greenwich, England, used as a basis for calculating time throughout the world. See ZULU TIME.
|
|
See Also Zulu Time
|
|
|
Gnocchi
|
Pasta made from potatoes; potato dumplings served in a red tomato based sauce.
|
|
Go to Black
|
Room lights are turned off or video screen becomes black. See FADE-OUT.
|
|
See Also Fade-Out
|
|
|
Goblet
|
Glass with stem and foot.
|
|
Gobo
|
A pre-cut, etched pattern fabricated from metal or glass that fits in the focal plane of a lighting instrument to form projected light into a shape (logo, graphic or even scenery). Templates can form light images on ceilings and walls. The pattern or template can be used in a projection type spotlight, to project decorative patterns on the walls. The "Bat" image from "Batman" is an example.
|
|
Good Faith Effort
|
A true and honest effort to uphold the law.
|
|
Good One Side
|
Plywood whose face side is free of blemishes.
|
|
Goods and Services Tax
|
Fee imposed on the sale of goods and services.
|
|
Gooseneck Light
|
Small (75 to 150 watt) spot light with flexible stem.
|
|
Goulash
|
Hungarian meat dish seasoned with paprika
|
|
Government Meeting
|
An event at which attendees are civil servants, elected officials or service providers to governmental entities.
|
|
Governmental Conference
|
Technical or political events between governments with the aim of discussing national or international topics.
|
|
Grandstands
|
Tiered or stepped seating facilities wherein an area of more than 3 square feet is provided per person.
|
|
Granitee
|
A coarse-textured sorbet.
|
|
Grant
|
Money obtained from organizations or authorities to underwrite or support a specific program or project.
|
|
Graphics
|
Communicative elements such as color, copy, art, photographs, translites, etc. used to illustrate a booth/stand theme or enhance decor.
|
|
Gras
|
(grah) Fat.
|
|
Gratuity
|
A voluntary payment added to a bill (e.g. a restaurant check), to signify good service. See SERVICE CHARGE.
|
|
See Also Service Charge
|
|
|
Gray Water
|
Non-drinkable water, not potable.
|
|
Grazing
|
Nibbling on food.
|
|
Green Room
|
Room, stocked with refreshments, for artists, featured speakers and entourage to meet guests and media representatives. See HOLDING ROOM. See Also READY ROOM.
|
|
See Also Holding Room Ready Room
|
|
|
Greenwich Mean Time
|
GMT. Time on the line of longitude that passes through Greenwich, England used as a basis for calculating time throughout the world. See ZULU TIME.
|
|
See Also Zulu Time
|
|
|
Greeter
|
A person who meets or receives another person/persons in a specified way.
|
|
Grid System
|
Technique of providing system of structural supports, electrical conduit, etc., on a pattern of centers. Also used for ceilings.
|
|
Grievance
|
1) An employee's or employer's dissatisfaction or cause of distress (as an unsatisfactory working condition or unfair labor practice) felt to afford a reason for complaint or dispute. 2) A violation of a collective bargaining agreement usually by the employer.
|
|
Grille
|
Grilled or broiled.
|
|
Grip
|
Stagehand who assists master carpenter.
|
|
Grits
|
Ground hominy (corn) .
|
|
Grommet
|
Rubber, metal or plastic element for reinforcing holes in weaker materials.
|
|
Gross
|
For speakers, the total fee a buyer is charged for a booking, including agents’ fees, but excluding speaker expenses (air and ground transportation, tips, hotels, and meals). Bureau commissions are not paid on expenses.
|
|
Gross Square Feet/Meters
|
gsf or gsm. 1) Total amount of available function space in exhibit hall or other facility. 2) Total amount of space used for a specific show or event. See NET SQUARE FEET/METERS.
|
|
See Also Net Square Feet/Meters
|
|
|
Gross Weight
|
The full weight of a shipment, including goods and packaging. See TARE WEIGHT, ACTUAL WEIGHT
|
|
See Also Tare Weight Actual Weight
|
|
|
Ground Loop
|
Electrical circuit where two or more paths to ground (true 0 volts) have different voltages as a result of current flow through wiring or chassis elements. The minute voltages on some ground legs may find their way into equipment input circuits and be amplified, causing hum, buzzing or in the worst case, inaudible high frequency oscillations, sometime at high power levels, that can ultimately cause destruction of tweeter voice coils or even burn out amplifiers.
|
|
Ground Operator
|
Company or person in a city handling local transportation and other local travel needs. See DESTINATION MANAGEMENT COMPANY (DMC).
|
|
See Also Destination Management Company
|
|
|
Ground Support
|
Lifts, trusses, pipe or other freestanding devices used to raise sound, lighting or other equipment above the heads of attendees and to support it from the floor.
|
|
Ground Transfer
|
The movement of passengers, in a vehicle, on a tract of land, from one point to another.
|
|
Groundrow
|
Freestanding low scenery or painted cutout giving illusion of depth used to mask mechanical or electrical devices.
|
|
Group Arrivals/Departures
|
Information included in the specifications guide for an event that outlines approximate dates and times at which groups of event attendees can be expected to arrive at a facility (hotel) for check-in or check-out. This is intended to give the facility notice in order to prepare for front desk staffing.
|
|
Group Booking
|
Reservation for a block of sleeping rooms specifically for a group.
|
|
Group Inclusive Tour
|
GIT. Travel program with a special fare and specific requirements (e.g. a minimum number of persons traveling as a group throughout the TOUR).
|
|
See Also Tour
|
|
|
Group Rate
|
Confirmed rate extended to attendees booking their sleeping room accommodations as part of a group room block.
|
|
Group Tour
|
A prearranged, prepaid travel program for a group usually including transportation and attraction admissions. May or may not include meals. See Tour.
|
|
See Also Tour
|
|
|
Group Travel
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Participants depart on the same conveyance and follow the same schedule of activities.
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Group Travel Agency
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Company specializing in planning and handling group travel.
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Gruyère Cheese
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(grew yayre) A Swiss cheese used to make fondue.
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GSF
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See GROSS SQUARE FEET.
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See Also Gross Square Feet/Meters
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GST
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Goods and services taxes.
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Guarantee
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A promise of commitment to provide a minimum amount of sleeping rooms, F&B, or other revenues. Usually there is financial liability if the commitment is not met. The final number of persons to be served is usually required at least 48 hours in advance of a food & beverage event.
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Guaranteed Late Arrival
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Sleeping room that is guaranteed by credit card or advance payment in the event a guest's arrival is later than a hotel's pre-determined arrival time
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Guaranteed Payment
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A hotel reservation secured by the guests' agreement to pay for his room whether he uses it or not.
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Guaranteed Reservation
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Pre-paid reservation held until agreed arrival time, or check-out time the next day, whichever occurs first. Guest is responsible for payment if reservation is not cancelled.
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Guaranteed Tour
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A TOUR guaranteed to operate unless cancelled before an established cut-off date.
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See Also Tour
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Guest
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1) A person who pays for the services of an establishment such as a hotel. 2) A person who accompanies an attendee to an event. This person can be a spouse, significant other, child, etc.
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Guest Program
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Educational and/or social events planned for spouses and guests of event participants.
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Guest Speech
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Paper or speech on a specific subject submitted at the request of an event’s organizers. See INVITED PAPER.
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See Also Invited Paper
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Guide
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Person accompanying a tour and giving detailed knowledge of places of interest.
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Guided Tour
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A sightseeing trip conducted by a guide.
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Gumbo
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A Creole specialty, it's a thick, stewlike dish that can have any of many ingredients, including vegetables such as okra, tomatoes and onions, and one or several meats or shellfish such as chicken, sausage, ham, shrimp, crab or oysters.
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Gusset
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In construction, a triangular reinforcement or brace in corners of panels or framing.
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