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33 Cards in this Set
- Front
- Back
What are some techniques leaders may use during the directive approach to counseling?
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1. Corrective Training
2. Commanding |
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What Field Manual covers counseling?
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FM 6-22 Appendix B
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What are the characteristics of effective counseling
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1. Purpose: Clearly define the purpose of the counseling.
2. Flexibility: Fit the counseling style to the character of each subordinate and to the relationship desired. 3. Respect: View subordinates as unique, complex individuals, each with a distinct set of values, beliefs, and attitudes. 4. Communication: Establish open, two-way communication with subordinates using spoken language, nonverbal actions, gestures, and body language. Effective counselors listen more than they speak. 5. Support: Encourage subordinates through actions while guiding them through their problems. |
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What are the three approaches to counseling?
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1. Directive
2. Non-directive 3. Combined |
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Explain the advantages and disadvantages of Directive counseling.
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Advantages:
• Quickest method. • Good for people who need clear, concise direction. • Allows counselors to actively use their experience. Disadvantages: • Doesn't encourage subordinates to be part of the solution. • Tends to treat symptoms, not problems. • Tends to discourage subordinates from talking freely. • Solution is the counselor's, not the subordinate's. |
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Explain the advantages and disadvantages of Non-Directive counseling.
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Advantages:
• Encourages maturity. • Encourages open communication. • Develops personal responsibility. Disadvantages: • More time-consuming • Requires greatest counselor skill. |
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Explain the advantages and disadvantages of Combined counseling.
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Advantages:
• Moderately quick. • Encourages maturity. • Encourages open communication. • Allows counselors to actively use their experience. Disadvantages: • May take too much time for some situations. |
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What are the three major categories of developmental counseling?
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1. Event counseling
2. Performance counseling 3. Professional growth counseling |
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What are some examples of Event counseling?
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1. Instances of superior or substandard performance.
2. Reception and Integration Counseling. 3. Crisis Counseling 4. Referral Counseling 5. Promotion Counseling 6. Separation Counseling |
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What areas would you cover in a reception and integration counseling?
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• Chain of command familiarization.
• Organizational standards. • Security and safety issues. • Noncommissioned officer (NCO) support channel (who is in it and how it is used). • On- and off-duty conduct. • Personnel/personal affairs/initial and special clothing issue. • Organizational history, structure, and mission. • Soldier programs within the organization, such as Soldier of the Month/Quarter/Year, and educational and training opportunities. • Off limits and danger areas. • Functions and locations of support activities. • On- and off-post recreational, educational, cultural, and historical opportunities. • Foreign nation or host nation orientation. • Other areas the individual should be aware of as determined by the leader. |
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What are the 4 stages of the Counseling Process?
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1. Identify the need for counseling.
2. Prepare for counseling. 3. Conduct counseling. 4. Follow up. |
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What are the steps required to prepare for counseling?
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• Select a suitable place.
• Schedule the time. • Notify the subordinate well in advance. • Organize information. • Outline the counseling session components. • Plan your counseling strategy. • Establish the right atmosphere. |
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A counseling session consists of what 4 basic components?
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• Opening the session.
• Discussing the issues. • Developing the plan of action. • Recording and closing the session. |
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What is counseling?
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Counseling is the process used by leaders to review with a subordinate the subordinate's demonstrated performance and potential.
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What are some counseling techniques leaders may explore during the nondirective or combined counseling approaches?
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1. Suggesting Alternatives
2. Recommending 3. Persuading 4. Advising |
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How many human needs are there?
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4
• Physical • Social • Security • Spiritual |
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What is tact?
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A keen sense of what to do or say in order to maintain good relations with others and to avoid offense
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What is the objective of counseling?
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For one person to help another
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What are the 7 steps to problem solving?
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1. ID the problem
2. Gather information 3. Develop criteria 4. Generate possible solutions 5. Analyze possible solutions 6. Compare possible solutions 7. Make and implement the decision |
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What is communications?
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Communications is the flow or exchange of information and ideas from one person to another.
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Faulty communications causes most problems. True or false?
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True
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Leaders should seek to develop and improve what three leader counseling skills?
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1. Active Listening
2. Responding 3. Questioning |
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To insure that they understand the message sent to them, the receiver should send what back to the transmitter?
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Feedback
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What are the qualities of an effective counselor?
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1. Respect for subordinates
2. Self-awareness 3. Cultural awareness 4. Empathy 5. Credibility |
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In communications, your exchange of information has three important parts. What are they?
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1. Message
2. Content 3. Context |
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Name some good conditions that make for good discipline
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• High performance standards
• Loyalty to superiors and subordinates • Competitive activities • Tough training • Open channel of communications |
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What course of action should a supervisor take when a subordinate has been performing below his/her usual standards?
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1. Counsel about substandard performance.
2. Attempt to define the problem with the soldier. 3. Afford opportunity and time to solve the problem. 4. Make a written statement of counseling |
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What are the stresses that influence behavior?
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• Fear
• Hunger • Illness • Anxiety • Fatigue |
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By neglecting the welfare of your Soldiers, you will probably do what?
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Lose their respect and loyal cooperation
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What form is used for counseling?
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DA Form 4856 E
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When is the directive approach in counseling most likely to be used?
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When time is short, when the LEADER knows what to do, when the counseled soldier has limited problem-solving abilities.
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Is it a requirement that a leader counsel his/her subordinates?
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Yes. A leader who neglects to counsel his subordinates is negligent in his performance of duty
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Is performance counseling limited to bad performance?
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No. Counseling may also be for good performance.
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