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17 Cards in this Set
- Front
- Back
List the Steps to a Case Management Interview |
1) Beginning 2) Middle 3) End |
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Name 2 Types of Interviews |
1) Structured Interviews 2) Unstructured Interviews
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Assessment Means |
Appraisal or evaluation of a sintuation |
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Describe the Difference Between a Client and an Applicant |
Client- Those who meet the criteria to be accepted for services will be assigned a Case Manager. Applicant- Seeks help or is referred for services and the first contact is with an Intake Worker. |
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List 2 ways a potential client or applicant learns about available services. |
1) Apply for services 2) Try informal help |
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Describe an Interview |
An interview is usually the first initial contact between a helper and applicant for services |
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A Case Management Interview is Usually a |
Face to Face Meeting |
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Confidentiality |
Keeping client's information confidential among staff unless authorized with consent |
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Applicant |
A person who seeks help referred for services |
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Interview |
Is contact between helper and applicant |
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Structured Interview |
Directive and focused, usually guided by a form or set of questions that elicits specific information. |
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Intake Interview |
Is guided by a set of questions usually in the form of an application. |
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Mental Status Examination |
Consist of questions designed to evaluate a persons current mental status by considering factors such as appearence behaviors and general intellectual process. |
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A Sensitive Case Manager is Usually Cognizant of Other Kinds of Barriers such as: |
1) Sexism 2) Racism 3) Sexual Orientation |
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A Skill That Facilitates The Interview Process is |
Essential Communication Skills |
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Name 3 Areas for Developing a Plan for Service |
1) Plan 2) Plan Development 3) Goals |
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3 Types of Interviews |
1) Assessment Interview 2) Structured Clinical Interview 3) Case History Interview |