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17 Cards in this Set
- Front
- Back
Intrinsic Reward
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The personal satisfaction you feel when you perform well and complete goals
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Extrinsic Rewards
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Something given to you by someone else as recognition for good work; extrinsic rewards include pay increases, praise, and promotions.
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Scientific Management
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Studying workers to find the most efficient ways of doing things and then teaching people those techniques.
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Time-Motion Studies.
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Studies, begun by Frederick Taylor, of which tasks must be performed to complete a job and the time needed to do each task.
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Principle of motion economy
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Theory developed by Frank and Lillian Gilbreth that every job can be broken down into a series of elementary motions.
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Hawthorne Effect
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The tendency for people to behave differently when they know they are being studied.
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Maslow's Hierarchy of Needs
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Theory of motivation based on unmet human needs from basic physiological needs to safety, social, and esteem needs to self-actualization needs.
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Motivators
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In Herzberg's theory of motivating factors, job factors that cause employees to be productive and that give them satisfaction.
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Hygiene Factors
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In Herzberg's theory of motivating factors, job factors that can cause dissatisfaction if missing but that do not necessarily motivate employees if increased.
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Goal-Setting Theory
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The idea that setting ambitious but attainable goals can motivate workers and improve performance f the goals are accepted, accompanied by feedback, and facilitated by organizational conditions.
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Management by Objectives (MBO)
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A system of goal setting and implementation; it involves a cycle of discussion, review, and evaluation of objectives among top and middle-level managers, supervisors, and employees
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Expectancy Theory
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Victor Vroom's theory that the amount of effort employees exert on a specific task depends on their expectations of the outcome.
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Reinforcement Theory
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Theory that positive and negative reinforcers motivate a person to behave in certain ways.
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Equity Theory
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The idea that employees try to maintain equity between inputs and outputs compared to others in similar positions
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Job Enrichment
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A motivational strategy that emphasizes motivating the worker through the job itself
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Job Enlargement
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A job enrichment strategy that involves combining a series of tasks into one challenging and interesting assignment.
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Job Rotation
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A job enrichment strategy that involves moving employees from one job to another.
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