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63 Cards in this Set
- Front
- Back
What is the first step of the delivery process for mail?
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A. the processing and makeup of mail.
DoD 4525.6-M CH 3 |
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What does the processing and makeup of mail step involve?
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A. collecting, postmarking, sorting, pouching, sacking, and traying of mail for dispatch.
DoD 4525.6-M CH 3 |
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How is personal mail collected?
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A. from collection boxes by MPO personnel or accepted through the postal finance windows.
DoD 4525.6-M CH 3 |
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How is official mail collected?
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A. from unit mail clerks, mail orderlies, or other official mail distribution centers.
DoD 4525.6-M CH 3 |
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What form is used to list collection times on mail boxes?
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A. USPS Label 55-C
DoD 4525.6-M CH 3 |
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other than the collection times, what else has to be listed on the USPS Label 55-C?
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A. the location of the box used for the last pick-up.
DoD 4525.6-M CH 3 |
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what other label must be displayed on the mail collection boxes?
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A. USPS Label 55-A, "U.S. Mail Emblem"
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What should be done with official mail found in mail collection boxes?
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A. Must turned over to the local official mail center and/or site for disposition.
DoD 4525.6-M CH 3 |
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What should be done if the keys for the postal boxes are lost?
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A. Locks have to be replaced immediately.
DoD 4525.6-M CH 3 |
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What should be done to the collection boxes to ensure that the mail is safeguarded?
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A. Boxes should be spot welded or anchored down.
DoD 4525.6-M CH 3 |
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Who authorizes collection boxes to be modified per security measures?
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A. MPSA
DoD 4525.6-M CH 3 |
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What does not get used on any postmarking devices?
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A. AM or PM
DoD 4525.6-M CH 3 |
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what should the postmark have on for the mail posted at the MPO for dispatch to the U.S. or other MPO?
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A. must bear the number of the dispatching office.
DoD 4525.6-M CH 3 |
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How should missent mail be postmarked?
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A. Must be postmarked on the back to indiccate the date it was received before redispatched.
DoD 4525.6-M CH 3 |
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What publications do you reference for international/domestic mail that has insufficient or no postage?
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A. USPS Domestic Mail Manual (DMM) and the USPS International Mail Manual (IMM)
DoD 4525.6-M CH 3 |
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What do you do with international mail with insufficient postage?
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A. Returned to sender for Postage.
DoD 4525.6-M CH 3 |
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When preparing letter mail for transportation, what is the method when there is not enough to tray?
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A. Bundles shold be made as large as one hand can handle, and secured together with rubber bands.
DoD 4525.6-M CH 3 |
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when including certified mail and/or ballots in bundles, how should the be placed?
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A. certified mail and ballots should be placed on top of the bundle.
DoD 4525.6-M CH 3 |
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what unit disseminates the pouching, sacking, and labeling instructions for the MPS?
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A. Each JMPA disseminates the information.
DoD 4525.6-M CH 3 |
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when first class mail is trayed, what type of mail gets seperated in the tray?
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A. bundled directorized mail.
DoD 4525.6-M CH 3 |
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when mail volume os less than 5 pound or 1/4 pouch for intra-theater destinations, what can dispatching clerks do?
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A. may commingle all classes of mail in one pouch.
DoD 4525.6-M CH 3 |
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with whose approval do dispatching agencies have to have before commingle first-class or priority mail with other classes of mail?
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A. have to have MPSA prior to commingling.
DoD 4525.6-M CH 3 |
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When dispatching mail being returned to sender or forwarded, what do you have to do?
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A. completely cover any barcodes, front and back, that may be printed of the envelope.
DoD 4525.6-M CH3 |
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Mail with the endorsements "Return Service Requested," "Address Service Reguested," and "Forward Service Requested" be sent out as?
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A. with those endorsements, mail shall be sent via Standard "A" Mail.
DoD 4525.6-M CH3 |
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How should mail be dispatched to MPS Activity when dispatched under cover routing procedures?
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A. it should be double-bagged and slide labeled to the servicing MPS.
DoD 4525.6-M CH3 |
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What items do not get dispatched under cover routing?
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A. Outside pieces (OSPs)
DoD 4525.6-M CH3 |
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What are the only external identifiers of end destinations for mail contained in a pouch, sack, and tray?
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A. Slide labels and tags.
DoD 4525.6-M CH3 |
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What must be done when a slide label is attached to mail when it leaves your facility?
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A. Date annotated when it leaves the facility.
DoD 4525.6-M CH3 |
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For waht reason does the USPS furnishes transport equipment?
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A. For the Sole purpose of transporting U.S. Mail.
DoD 4525.6-M CH3 |
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What should you do to ensure that there is no mail left in any pouches?
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A. Look inside with with good light and examine interior.
DoD 4525.6-M CH3 |
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After a bag/pouch has been emptied and verified empty, what else do you do?
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A. Remove labels and tags.
DoD 4525.6-M CH3 |
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what shoudl you do when mail is found in empty equipment?
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A. complete a PS Form 5049, "Mail Foudn in Supposedly Empty Equipment." and stamp the item with "Mail found in Empty equipment," and deliver to patron
DoD 4525.6-M CH3 |
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where should you return surplus bags?
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A. they should be return to mailbag depositories.
DoD 4525.6-M CH3 |
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before the any empty mail equipment are returned to the depositories, what should the servicing FMCs, AMTs, MCAs, MPOs and military mailbag depositories do?
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A. coordinate with one another for any intra-theater use of the equipment.
DoD 4525.6-M CH3 |
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what should be affixed to any pouches/sacks that are generated at MPOs when transported by air?
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A. An anti-pilferage seal must be places on all mail pouches/sacks.
DoD 4525.6-M CH3 |
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If a Diplomatic Pouch (DP) is received through the MPS, What should be done?
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A. Do not open under any circumstances, postal supervisor should notify the MACOM and the MPSA and arrange the receipt of the DP through the MPS.
DoD 4525.6-M CH 3 |
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What Pub is used when Hazmat is sent through the USPS?
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A. Pub 52
DoD 4525.6-M CH 3 |
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What form is used when reporting errors in the makeup and the dispatch of mail?
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A. DD Form 2273
DoD 4525.6-M CH 3 |
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to whom is the DD form 2273 sent to?
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A. to the servicing JMPA via the MACOM
DoD 4525.6-M CH 3 |
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what should you attach with the report?
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A. attach slide labels, facing slips and AV-8 Label/tag.
DoD 4525.6-M CH 3 |
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When attaching slide labels, facing slips, and AV-8 label/tag, what do they assist with?
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A. assist with isolating errors and speeding corrective action.
DoD 4525.6-M CH3 |
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How is missent mail endorsed?
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A. Endorsed on the back of the item with "Missent to MPO____."
DoD 4525.6-M CH3 |
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What answers do you provide to a customer who questions the excessive transit time?
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A. normal delivery standards and goals, and any unusual factors that may affect (EX. weather or strikes)
DoD 4525.6-M CH3 |
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What would a customer need to provide if they file a complaint?
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A. the Post Office of origin and proof of mailing date of the article.
DoD 4525.6-M CH3 |
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How do they provide the proof of mailing?
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A. by using the wrapper annotated with the date of receipt.
DoD 4525.6-M CH3 |
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what is provided if the wrapper is not available?
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A. an attempt to get the postmark date, date of receipt, and mailing office from original post office.
DoD 4525.6-M CH3 |
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What service is not available at Military Post Offices(MPOs), Community or Consolidated Mailrooms(CMRs), and Unit Mailrooms(UMRs)?
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A. Collect on Delivery (COD)
DoD 4525.6-M CH3 |
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How is Postage due mail handled?
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A. delivered as regular mail. do not collect the postage due.
DoD 4525.6-M CH3 |
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What is done with a damaged item found in the mail?
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A. make every effort to locate any loose articles, then repair mail piece and annotate "Received! in damaged condition"
DoD 4525.6-M CH3 |
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After annotating "Received in damaged condition," what else is included?
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A. the date and the unit that repaired the article of mail.
DoD 4525.6-M CH3 |
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what is done when a First-Class Mail is received unsealed?
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A. Endorsed with "Received unsealed," and PS Label 21, "Officially Sealed" affixed to the letter and initialed.
DoD 4525.6-M CH3 |
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What is done when mail is opened by mistake?
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A. resealed, date and sign by the person who actually opened the mail piece. then delivered/forwarded to the correct person.
DoD 4525.6-M CH3 |
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what kind of processing and delivery is given to balloting material?
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A. Priority
DoD 4525.6-M CH3 |
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If you suspect an item to have harmful contents, who do you contact?
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A. servicing Postal activity, Explosive Ordinance Disposal (EOD) team, or another unit trained in handling such material
DoD 4525.6-M CH3 |
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What is the definition of Official Mail?
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A. includes name, rank, duty title, office symbol, or is addressed by title (EX: Supply Officer
DoD 4525.6-M CH3 |
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when mail is addressed to "commander of" an individual, how is it delivered?
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A. delivered as official mail to the commander.
DoD 4525.6-M CH3 |
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When customers reside in on base housing(family housing) or barracks or off base, where do they receive their mail when the USPS provides delivery service?
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A. at those locations
DoD 4525.6-M CH3 |
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What happens to mail that the addressee is not authorized MPO priviledges?
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A. endorsed "Addressee not authorized MPO priviledges" and returned to sender.
DoD 4525.6-M CH3 |
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Before mail is released, what has to be done?
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A. the patron must be identified.
DoD 4525.6-M CH 3 |
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How should they be identified?
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A. personal recognition is acceptable for non-accountable mail; if unknown or accountable mail, check the ID card; official mail check dd form 285 to verify the person is eligible.
DoD 4525.6-M CH 3 |
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what kind of mail can a designated family member receive?
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A. any mail except any being restricted delivery.
DoD 4525.6-M CH 3 |
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Who is responsible for delivery of spouse and dependents mail?
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A. The sponsor.
DoD 4525.6-M CH 3 |
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What endorsement does a Postal Clerk have to place on an item when it is refused by the addressee?
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A. "Refused by Addressee," date and sign.
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