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38 Cards in this Set
- Front
- Back
Development
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The acquisition of knowledge, skills, and behaviors that improve and employee's ability to meet changes in job requirements and in client and customer demands.
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Psychological Contract
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is the expectations that employers and employees have about each other.
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Traditional Career Pattern
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consists of a series of steps arranged in a linear hierarchy, with higher steps related to increased authority, responsibility, and compensation.
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Expert career pattern
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involves a lifelong commitment to a field or specialization (such as law, medicine, management)
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Today's Careers are boundaryless and often change
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careers may involve identifying more with a job or profession than with the present employer. Career plans or goals are influenced by personal or family demands or values.
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Formal Education Programs
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Employee development programs, including short courses offered by consultants or universities, executive MBA programs and university programs.
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Tuition Reimbursement
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the practice of reimbursing employees' costs for college and university courses and degree programs.
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Assessment
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Collecting information and providing feedback to employees about their behavior, communication, style, or skills.
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Myers-Briggs Type Indicator Personality Inventory
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A personality assessment tool used for team building and leadership development that identifies employees' preferences for energy, information gathering, decision making, and lifestyle.
Donovan you are INTJ have original minds and great drive for implementing their ideas and achieving their goals. Quickly see patterns in external events and develop long-range explanatory perspectives. When committed, organize a job and carry it through. Skeptical and independent, have high standards of competence and performance - for themselves and others. |
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Skills related to managerial success
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resourcefulness
doing whatever it takes Being a quick study Building and mending relationships Leading subordinates Compassion and sensitivity Straightforward Composure Confronting problems Decisive Self-awareness Hiring talented staff |
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Job experience:
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relationships, problems, demands, tasks, or other features that employees face in their job.
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Employee development
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Deliberate effort to bring employees along.
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Peter Principle:
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You will be promoted to your level of incompetence. (you get promoted to the point where you can't do the job)
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Job Enlargement:
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Adding challenges or new responsibilities to an employee's current job.
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Job Rotation
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THe process of systematically moving a single individual from one job to another over the course of time. Job assignments may be various.
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Sabbatical
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A leave of absence from the company to renew or develop skills.
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Mentor
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An experienced, productive senior employee who helps develop a less experienced employee. (in a new position - find a mentor)
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Purpose of Mentoring Programs
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Mentor programs socialize new employees, increase the likelihood or skill transfer from training to the work setting, and provide opportunities for women and minoritites to gain the exposure and skills needed to evolve into managerial positions.
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Happy employees =
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Better company
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Involuntary turnover
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Turnover initiated by the organization (often among people who would prefer to stay)
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Voluntary turnover
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Turnover initiated by employees (often whom the company would like to stay)
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Employment-at-will Doctrine
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The doctrine that, in the absence of a specific contract, either an employer or employee could sever the employment relationship at any time.
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Wrongful dismissal =
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Lots of money.
and possible work retaliation. |
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Outcome fairness
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the judgement that people make with respect to the outcomes received relative to the outcomes received by other people with whom they identify (referent others)
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Procedural Justice
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focuses specifically on the methods used to determine the outcomes received.
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Interactional Justice
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referes to the interpersonal nature of how the outcomes were implemented.
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How involved should you be in an employee's personal life?
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No involvement until it starts to affect work; then it becomes a problem.
Could be: divorce health drugs alcohol |
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Progression of Withdrawl
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Theory that dissatisfied individuals enact a set of behaviors in succession to avoid their work situation.
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Turnover
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Turnover is set up by a general level of persistent dissatisfaction that then is triggered abruptly by some single disruptive event at work that pushes the employee away. (people don't quit companies, they quit manager's/boss's!)
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Pay structure
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The relative pay of different jobs (job structure) and how much they are paid (pay level)
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Pay level
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the average pay, including wages, salaries, and bonuses, of jobs in an organization.
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Equity theory
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Comparing yourself and what you put in and get out compared to co-workers or other people in industry.
Outcomes (pay, benefits, working conditions) / Inputs (effort, ability, experience) <,>, or = other persons equation? Much of this is perceived. |
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Advantage of paying above the market average
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ability to attract and retain the top talent available, which can translate into a highly effective and productive workforce. The disadvantage however is added cost.
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Efficiency Wage Theory
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A theory stating that wages influence worker productivity.
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Benchmarking
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A procedure in which an organization compares its own practices against those of the competition.
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Rate Ranges
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Different employees in the same job may have different pay rates.
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Skill-based pay
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Pay based on the skills employees acquire and are capable of using.
Training Education Experience |
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Comparable Worth (pay equity)
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is a public policy that advocates remedies for any undervaluation of women's jobs.
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