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45 Cards in this Set
- Front
- Back
The process of collecting information that identifies similarities and differences among jobs is ____.
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job analysis
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The list of tasks, duties, and responsibilities that make up a job is a ________
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a job description.
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Which of the following is not part of the process of creating an internal job structure?
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Assess the cost of the product or service
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In the process of creating an internal structure, "assess relative value" is done after ____.
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determining what to value
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The first major decision in job analysis is ____.
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why perform job analysis
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Which of the following is an ordering of jobs based on their content or relative value?
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Job structure
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Job analysis is important for both managers and employees because it is
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the basis for a work-related rationale for pay differences.
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A specific statement of what a worker does on a job is a ____.
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task
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"Responsibility for ensuring that accurate information is provided to customers" is an example of a ____.
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task dimension
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A group of tasks performed by one person is a(n) ____.
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job
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A set of identical positions is a(n) ____.
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job
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Engineering, sales, maintenance are examples of ___________.
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job families
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According to government procedures of the job analysis process, the first interview should be conducted with the ____.
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incumbent's supervisor
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The heart of job analysis is _____ data.
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job content
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Government job analysis procedures recommend interviewing
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the typical employee.
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The verification step of the government job analysis method is always conducted with ____.
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all interviewees
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Which of the following would not be included in job identification information in a job analysis?
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Current pay level
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Typical data collected for job analysis would include all but which of the following?
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incumbent performance level
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Which of the following is not true of task inventories?
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A task inventory can be used for many different jobs.
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The Position Analysis Questionnaire analyzes jobs in terms of ____.
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employee data
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Which of following job analysis methods can analyze the widest variety of jobs?
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task inventories
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The job analysis method that uses information input, work output, job context, and relationships with other persons is ____.
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PAQ
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Potential problems with using one method of job analysis to collect information for most HR purposes include all but which of the following?
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It violates the Americans with Disabilities Act
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"Essential elements" refers to
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tasks that cannot be reassigned to other workers.
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Inclusion of essential elements in job descriptions is required by the
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Americans With Disabilities Act.
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ADA has led many employers to ____.
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modify the format of their job descriptions
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For which of the following types of HR decisions would the least detailed job information be required?
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Compensation
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The most common way to collect job information is ____.
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ask incumbents to fill out a questionnaire
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The question, "Give an example of a particularly difficult time at work" is an example of which method of job analysis?
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Job analysis questionnaire
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An advantage of conventional job analysis interviews and questionnaires is ____.
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increased employee understanding of the process
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Conventional job analysis methods are being replaced by quantitative methods for all but which of the following reasons? Conventional methods are ____.
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not well-suited to small organizations
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Job analysis is typically conducted by ____.
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HR generalists and supervisors
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One of the best ways to increase employee acceptance for job analysis is to
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increase the involvement of employees.
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When job analysis shows managers and employees disagree on parts of a job, what is the best answer?
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Collect more data
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One of the best sources for generic job descriptions is _______________.
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O*NET
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Traditional job analysis has been associated with _____ organizations.
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bureaucratic
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_____ looks at how an organization does its work: activities pursued to accomplish specific objectives for specific customers.
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Supply chain analysis
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All of the following statements regarding offshoring are true except _____________
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Offshoring is limited to low-skill jobs.
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Which of the following statements regarding reliability of job analyses is not true?
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Gender and race of analysts affects reliability.
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If several incumbents, supervisors and peers respond in similar ways to job analysis questionnaires, this suggests the results are ____.
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valid
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To be valid, acceptable, and useful, job information must be ____.
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up to date
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Job analysis results are judged useful when they are ____.
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reliable, valid and acceptable
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"Does the analysis create an accurate perception of the work?" is a question answered by ____.
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validity
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All of the following except ___________ are bases for judging job analysis.
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cost
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All of the following are likely consequences of inadequate detail in job analysis information except ____.
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high labor costs
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