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50 Cards in this Set
- Front
- Back
Manner of thinking and feeling that show's one's dispostion toward an object
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Attitude
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Sources where attitude comes from
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Experience, putting yourself in others shoes, values, genes, personality, socially provided info, seeing others, mix opinions-make own opinion
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3 structures of an attitude. Every attitude has these 3
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Cognitive component
Affective Component Behavior Intention component |
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Based on perceptions of reality
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Cognitive componet
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how stimulis object makes you feel
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Affective component
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Engage in from function of attitude (Not part of attitude)
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Behavior
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Attitude formation process
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Stimulus, Perception, Attitude
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when two sets of cognitions or perceptions are contradictory or incongruent, a person experiences a level of conflict and anxiety
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Cognitive disssonance
(reduce by changing attitude, behavior, or perception) |
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want people to enjoy work, concern for the welfare of others
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Altruism
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job satisfaction affects org (tardiness, performance)
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Instrumentality
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Attitude, How one's job makes one feel
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Affective state
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Part of job itself
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Content
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Environment, setting (not job itself)
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Context
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Have expectations and those expectations are unmet
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Discrepancy model
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Results of Job satisfaction/dissatisfaction
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Deviance behaviors (theft), motivation, union activites, work attendence, turnover, recruitment, citizenship behaviors (helping)
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A psychological force that binds an individual to a course of action that is relevence to the target of that commitment (ex: organization)
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Organizational commitment
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2 forms of commitment
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Psychologcial and Organizational
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3 types of Psychological commitment
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Compliance, identification, internalization
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3 types of Organizational commitment
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Affective, Normative, and continuance (behavioral)
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cost/benefit analysis
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Compliance
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emotional reasons to stay committed, pride of affliation
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Identification
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Take within, agree with their values, goals are your values, goals
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Internalization
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here because like being here
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Affective Commitment
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perception of right thing to do, morally here cause ought to be here
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Normative Commitment
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cost analysis, lose too much if leave
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Continuance (behavioral) Commitment
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origins of affective commitment
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Member's Actions, exchange, social info processing, work experiences, individual attributes
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3 rights of legal ownership
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Information right, influence/control right, right to it (portion of finanicial, physical value)
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state where an individual feels as though the target of ownership (or piece of that target) is theirs
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Psychological ownership
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ownership arises from what 3 things?
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1. How long you've Control something
2. Investing one self in it 3. Coming to know intiminently |
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Behavior sciences: Forces within or outside of the body which "energizes, directs, and sustains" human behavior
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Motivation
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Seek pleasure and avoid pain
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Principle of Hedonism
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behavior not consious or rational- Part of DNA, Natural
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Instinct Theory
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make decisions of current behavior based on consquences of pervious behavior
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Drive (Reinforcement) Theory
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capable of thinking about future, job; expectations of future, can make 2 choices
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Cognitive Theory
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explains 100% of motives (motivation) vs certain % of of motives
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Grand Theories, Narrow
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What motivates human behavior
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Content Theories
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Murray's Manifest Needs Theory
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Basic human needs
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Herzberg's Motivation/Hygiene theory
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Mental Health
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McClelland's Learned Need Theory
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Needs aren't born but become us- acheivement, power, social
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Maslow's Hierarchy of Needs
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Security/safety, esteem, self-actualzation
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Alderfer's ERG theory
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Modify Maslow's needs: Existance, relate, growth
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A human condition that becomes energized when certain human conditions (hunger) experience a deficieny
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Need
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Motivational force (energizes), recurrent goal state, internal requirement for "survival"; an inner force which organizes perception, intellection, and action
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Need
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Motivational components (outside of body)
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Directional
Intensity Persistence |
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Primary Needs
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Extinct, nature, born with (breath, eat, physical)
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Secondary Needs
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come to us from life experience, Learned, psychological
(social need controversery primary or secondary) |
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Latent Needs
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need at rest for moment
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Manifest Need
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active, energing at moment
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try to satisfy need and prevented from doing so so makes it that much more important, go back down scale
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frustration progression hypothesis
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growth and self-actualization can't be fulfilled
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Aspiration hypothesis
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