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34 Cards in this Set
- Front
- Back
- 3rd side (hint)
Planning |
involves defining the organization’s goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate work activities. It’s concerned with both ends (what) and means (how). |
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formal planning |
specific goals covering a specific time period are defined. |
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Goals |
are desired outcomes or targets |
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Plans |
Plans are documents that outline how goals are going to be met |
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Strategic plans |
are plans that apply to the entire organization and establish the organization’s overall goals. |
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operational plans |
Plans that encompass a particular operational area of the organization |
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Long-term plans |
as those with a time frame beyond three years. |
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Short-term plans |
cover one year or less. Any time period in between would be an intermediate plan. |
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Specific plans |
are clearly defined and leave no room for interpretation |
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Directional plans |
are flexible plans that set out general guidelines. |
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single-use plan |
is a one-time plan specifically designed to meet the needs of a unique situation. |
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Standing plans |
are ongoing plans that provide guidance for activities performed repeatedly. |
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Strategic planning |
looks at the long-term issues of the organization, and helps develop a plan for growth or change of business function.
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Operations planning |
focuses on day-to-day issues, such as staffing levels or inventory quantities. |
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Tactical planning |
is used to reach the goals set out by strategic and operational planning |
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Strategic Planning |
is a management process for defining a company's long-term vision, direction, and actions. |
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Operational Planning |
is used to define the processes, procedures, and tasks that are needed to effectively coordinate the physical resources involved in an operation. |
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SWOT analysis |
is a framework used to evaluate a company's competitive position and to develop strategic planning. |
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Leading |
This function involves articulating a vision, energizing employees, inspiring and motivating people using vision, influence, persuasion, and effective communication skills. |
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1.Supervision |
implies overseeing the work of subordinates by their superiors. It is the act of watching and directing work and workers. |
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2.Motivation |
means inspiring, stimulating or encouraging the subordinated with zeal to work. |
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3.Leadership |
may be defined as a process by which manager guides and influences the work of subordinates in desired direction. |
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4.Communications |
is the process of passing information, experience, opinion, etc. from one person to another. It is a bridge of understanding. |
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Controlling |
Evaluate how well you are achieving your goals, improving performance, taking actions. Put processes in place to help you establish standards, so you can measure, compare, and make decisions. |
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Organizing |
is arranging and structuring work to accomplish organizational goals. It’s an important process during which managers design an organization’s structure. |
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Work specialization |
makes efficient use of the diversity of skills that workers have. In most organizations, some tasks require highly developed skills; others can be performed by employees with lower skill levels. |
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Chain of command |
is the line of authority extending from upper organizational levels to lower levels, which clarifies who reports to whom. |
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Span of control |
How many employees can a manager efficiently and effectively manage? That’s what span of control is all about. |
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Centralization |
is the degree to which decision making takes place at upper levels of the organization. |
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Fomalization |
refers to how standardized an organization’s jobs are and the extent to which employee behavior is guided by rules and procedures. |
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Internal Collaboration |
When managers believe that collaboration among employees is needed for more coordinated and integrated work efforts, they can use several different structural options. |
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External collaboration |
efforts have become quite popular for organizations, especially in the area of product innovation |
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Human resource management |
is the strategic approach to the effective and efficient management of people in a company or organization such that they help their business gain a competitive advantage |
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