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9 Cards in this Set

  • Front
  • Back
What is a cause and effect (or Fishbone) diagram?
A diagram that helps managers analyze a particular problem by thinking through the reasons a problem exists.
What is Diversity?
Differences among people within a group, stemming from variations in factors such as age, gender, ethnicity, religion, sexual preference, education, etc.
What is Environmental Scanning?
Careful monitoring of an organization's internal and external environments for detecting early signs of opportunities and threats that may influence its current and future plans.
What is a Drill-down Technique?
A problem-solving approach that gives planners a visual image of a problem by breaking the problem into progressively smaller parts.
What is a Line Management Function?
In an organizational structure, line management functions are often limited to product- and profit-producing functions that increase the bottom line such as engineering, production and marketing. Includes Sr. PR positions.
How does an organization manage diversity?
By recognizing the strengths and specific needs/
preferences of its diverse publics and employees and choosing strategies based on these strengths/perspectives.
What are Porter's Five Forces?
Five important forces that affect competition: Supplier Power, Buyer Power, Competitive Rivalry, Threat of Substitution, and Threat of a New Entry
What is the Staff Management Function?
It provides advice and counsel to those in line management positions.
What is SWOT Analysis and how is it used?
SWOT analysis helps a company understand its Strengths, Weaknesses, Opportunities and Threats. It is used business planning, strategic planning competitor evaluation, product development, etc.