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25 Cards in this Set
- Front
- Back
Which of the following would be considered a non-programmed type of decision? |
Whether the organization should expand its market to Africa |
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The proportion of the total management system that will be affected by a decision is known as ___. |
The scope of the decision |
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Decision makers who are willing to steal ideas as necessary to make good decisions have a(n) ___ orientation to the decision-making process. |
Exploitative |
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Which type of decision-making orientation attempts to use all the organization’s talents and is characterized by reason and sound judgment? |
The ideal decision-making orientation |
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The basic element of decision-making that focuses on deciding the best course of action among potential solutions is called ___. |
The choice of alternatives |
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Which of the following refers to the steps a decision maker takes to arrive at a decision? |
Rational decision-making process |
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What is the first step in the rational decision-making process model? |
Identifying an existing problem |
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The rational decision-making process model is based on three primary assumptions. Which of the following is one of those assumptions? |
Decision makers will work to maximize satisfactions or return |
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Which of the following is NOT a major limitation on the number of problem-solving alternatives available? |
Brainstorming factors |
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Which of the following terms describes the negative effect of having too many alternatives? |
Paradox of choice |
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Which of the following terms describes the negative effect of having too many alternatives? |
Satisficing |
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___ has/have been described as being slow, comprehensive, and deliberate, whereas ___ is fast and automatic. |
The rational decision-making process; intuition |
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Which term refers to people tending to seek out information that supports their preconceived beliefs and ignoring any information that underlines those beliefs? |
Confirmation bias |
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Which term refers to situation in which statistical probabilities can be assigned to possible results? |
Risk
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Which of the following refers to situations where the likelihood of an outcome is not known in advance? |
Uncertainty |
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Audrey tends to believe that her forecasts are better than they really are. This illustrates a decision-making bias is known as ___. |
Overconfidence |
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The departure from rational theory that can result in less than optimal decision is known as ___. |
Bias
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Jackie is looking to make a decision on which new product her company should put to market next from a group of alternatives.She begins by removing the least desirable alternatives from the set. What technique for considering alternatives is Jackie using? |
Exclusion |
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Wallace is a decision maker at an organization and is unsure of what will be the outcome of an alternative in a simple decision situation. What decision-making tool would be most helpful for Wallace considering his predicament? |
Probability Theory |
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Which of the following is used to evaluate decisions that are complicated or involve a series of steps? |
A decision tree |
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Which of the following is a key disadvantage of group decision-making? |
Group decisions can be of lowerquality because of group think |
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Which of the following is a key advantage of group decision-making? |
Group members perceive the decision as their own and more likely to take responsibility for it |
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The group decision-making process in which negative feedback is banned until all members have presented an alternative is known as ___. |
Brainstorming |
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Which of the following is unique to the nominal group technique compared to the other discussed group decision processes? |
Each member writes down ideas on theissue being discussed |
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How is Delphi technique different than the nominal group technique or the brainstorming technique? |
Groups do not meet face to face |