• Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

Card Range To Study

through

image

Play button

image

Play button

image

Progress

1/10

Click to flip

Use LEFT and RIGHT arrow keys to navigate between flashcards;

Use UP and DOWN arrow keys to flip the card;

H to show hint;

A reads text to speech;

10 Cards in this Set

  • Front
  • Back
Management Skills:
-conceptual skills
-human relation skills
-technical skills
What is complacency?
uncritical satisfaction with oneself or one's achievements
How is the workplace becoming more diverse?
more women, minorities, and immigrants have entered the workplace
What is management?
the process of deciding how best to use a business's resources to produce goods and/or provide services
What are a business's resources?
-employees
-money
-equipment
What are the levels of management?
-senior managers
-middle managers
-supervisory managers
What are the management tasks?
-planning -leading
-organizing
-staffing
-controlling
What are the management roles?
-interpersonal roles
-information-related roles
-decision making roles
What are the management skills?
-conceptual skills
-human relations skills
-technical skills
What are the principles of management?
-dress code
-office hours
-telecommuting
-etc.