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20 Cards in this Set
- Front
- Back
Leaders - ________ oriented
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people
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Managers - _________ oriented
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task
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______ of authority and the use of employee _____ are two means by which organizational goals are met in today's competitive atmosphere.
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- Delegation
- empowerment |
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________ is the act of influencing others to work toward a desired goal. Leaders ______ people and ______ the projects that lead to the achievement of goals.
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- leadership
- direct - coordinate |
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_______ do not guanantee leadership.
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- Rights
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There is not guarnatee that people chosen to lead by their organization and granted the ________ to do so will be able to use their formal leadership rights ________.
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- rights
- effectively |
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Originated by _______, the acceptance view of authority is based on the premise that managers get their authority from _______. Unless managers can get their _________ to accept their authority, it doesn't matter how much ______ managers are given.
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- Chester Barnard
- subordinates - subordinates - formal authority |
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The ________ to command, however, does not itself ________ that employees will comply. Compliance depends very much on employees' attitudes and beliefs about the __________ of the person in authority or the ____________ of the order.
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- right
- guarantee - fitness - appropriateness |
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__________ is the motivational factor, or force, that provides the leader with the ability to influence others to change their behaviors as the leader desires.
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- Power
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People are influenced to respond to a leader's direction to the extent that they perceive the leader to possess ______. Merely being _______ as a person with power is to be recognized as having the _______ to influence others. Individual leaders, simply because of differences among people, will ________ and ____ power differently in their organizational roles.
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- power
- perceived - potential - possess - use |
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List five types of power:
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1. Legitimate power
2. Reward power 3. Coercive power 4. Expert power 5. Referent power |
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Legitimate power is often referred to as _________.
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- traditional power
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Most subordinates realize that they must follow the __________ of leaders who have legitimate power, with respect to work activities, even though they ________ with the commands given.
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- directives
- may not agree |
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Leaders frequently use ______ to influence others to act. The use of ________ power generally results in ________ compliance, although in ______, a sense of commitment to the leader may be noted.
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- rewards
- reward - long-term - short-term |
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Power may arise from a leader's ability to _____ consequences or remove _____ consequences for not performing desired behaviors.
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- mete out negative
- positive |
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The effectiveness of one's individual coercive power is really found in the _______ of its existence in the minds of those who may be _____. The use of coercive power inevitably results in a sense of ___________ by the followers toward the leader.
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- perception
- punished - resentment |
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_________ is a form of referent power.
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Personal magnetism
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Subordinates do what these leaders desire because of a sense of _____, _______, or wanting to be held in ______.
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- liking
- respect - high favor |
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Leadership power = _______ power + ______ power
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- position
- personal |
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For people who are moderate or low in readiness, ______ power - which includes power based on status, reward, connection, and coercion - is more effective.
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- position
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