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17 Cards in this Set
- Front
- Back
Business Strategy
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sets the overall direction for the business
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information systems (IS) strategy
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defines what information, information systems, and IT architecture are required to support the business
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information technology (IT) strategy
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indicates how the infrastructure and services are to be delivered
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Information technology (IT)-buisness alignment
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referst to the degree to which the information (IT) division understands the priorities od the business and expends its resources, pursues projects, and provides information consistent with these priorities.
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IT-business alignment can be fostered within an organization by focusing on activities central to alignment:
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1. Understanding IT and corporate planning.
2. CIO is a Member of Senior Management 3. Shared Culture and Good Communications 4. Deep Commitment to IT Planning by Senior Management 5. Shared Plan Goals 6. Deep End User Involvement 7. Joint Architecture/Portfolio Selection 8. Identity of Plan Factors |
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Competitive advantage
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gained by a company by providing real or perceived value to customers
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IT strategic planning
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organized planning of IT resources done at various levels of the organization
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sourcing of resources
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outsourcing and insourcing
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project portfolio
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lists major resource projects, including infrastructure, application services, data services, and security services.
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applications portfolio
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list of major, approved IS projects that are also consistent with the long-range plan.
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business systems planning (BSP) model
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is a top down approach that starts with business strategies.
developed by IBM. influenced other planning efforts such as Accenture's method. deals with: business processes and data classes. |
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balanced scorecard
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performance measurement approach that links business goals to performance metrics
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scenario planning
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methodology in which planners first create several scenarios; then a team compiles as many future events as possible that may influence the outcome of each scenario.
This is used in planning situations that involve much uncertainty. |
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Resource allocation
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consists of developing the plans for hardware, software, data communications and networks, facilities, personnel, and financial resources needed to execute the master development plan, as defined in the requirements analysis.
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outsourcing
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contracting work to be done by an outside vendor.
effectively, obtain benefits while controlling costs. |
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Potential Outsourcing Benefits
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Financial, Technical, Management, Human Resources, Quality, Flexibility (see table pg. 508)
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risks associated with outsourcing
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Shirking, poaching, opportunistic repricing ("holdup"), contract breach, inability to deliver, loss of control over IT decisions, loss of critical IT skills, vendor lock-in, loss of control over data. p507-508.
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