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36 Cards in this Set

  • Front
  • Back
  • 3rd side (hint)

Which of the following benefits the body by improving blood circulation, oxygen supply, and proper organ function?

physical activity

A. meal planning


B. drinking plenty of water


C. physical activity


D. relaxation

What influence on the body can result in a series of mental and physical responses and adaptations?

a. stress

a. stress


b. watching television


c. a good night sleep


d. a life of moderation

The first step in maintaining good hygiene is __________.

c. hand washing

a. using mouthwash


b. brushing your teeth


c. hand washing


d. not smoking during work hours

On average, how many hours of sleep are recommended by medical professionals?

b. 7 or 8

a. 3 or 4


b. 7 or 8


c. 5 or 6


d. 8 or 9

A balanced diet includes getting plenty of __________.

b. water

a. processed foods


b. water


c. salt


c. sugar

Your professional __________ is projected through both your outward appearance and your conduct in the workplace.

b. image

a. success


b. image


c. attitude


d. health

Which of the following is of the utmost importance for male barbers?

d. facial grooming

a. a barber's jacket


b. manicures


c. protective skin products


d. facial grooming

Because a significant number of people are sensitive or allergic to a variety of chemicals, barbershops often have what type of policy for staff members?

c. no-fragrance

a. stain free


b. spill free


c. no-fragrance


d. standard uniform

A good professional choice of clothing for working in a barber shop would be closed that are __________.

a. pressed and clean

a. pressed and clean


b. baggy


c. tight


d. dirty

Wrist watches can help you stay on schedule, but it is important for them to be __________.

c. waterproof

a. stylish


b. trendy


c. waterproof


d. flattering

Which of the following can prevent fatigue in many other physical problems?

a. good posture


b. movement therapies


c. repetitive motions


d. physical therapies

When in a stress-free standing posture behind the chair, your head should be up and your chin _________ to the floor?

c. parallel

a. horizontal


b. vertical


c. parallel


d. upright

When standing, your spine should be in what position?

d. straight

a. slightly curved


b. elongated


c. relaxed


d. straight

What type of motion can have a cumulative effect on the muscles and joints?

b. repetitive

a. upward


b. repetitive


c. steady


d. downward

At what angle should your arms be positioned when holding them away from your body while working?

d. 60 degrees

a. 90 degrees


b. 45 degrees


c. 30 degrees


d. 60 degrees

To avoid ergonomic-related injuries, and what position should your wrist be held?

a. straight or neutral

a. straight or neutral b. parallel to the floor c. erect d. elongated and balanced

To sit correctly in a balanced position, the seat of the chair should be even with your __________.

b. knees

a. hips


b. knees


c. spine


d. lower parts of your arm

What type of shoe is not safe to wear around electrical tools and sharp implements?

c. open toed

a. sneakers


b. closed toed


c. open toed


d. boots

When standing behind the chair, your shoulder should be held in a(n) __________ position?

a. leveled and relaxed

a. leveled and relaxed


b. straight


c. elongated and balanced


d. tilted forward or backward

When sitting, the souls of your feet should be on the floor, directly under your __________.

b. knees

a. hips


b. knees


c. chair


d. spine

What is the key to avoiding musculoskeletal disorder in the barbering profession?

d. prevention

a. physical therapies


b. movement therapies


c. a stress-free environment


d. prevention

When standing to cut hair, your legs should be __________.

c. hip-width apart

a. in a stiff position


b. bent backward


c. hip-width apart


d. at a 60 degree angle

In a business setting, it is best to avoid topics such as __________.

b. politics

a. movies you have seen


b. politics


c. the weather


d. sports

What should you use when dealing with problems that you encounter?

a. tact

a. tact


b. body language


c. sarcasm


d. efficiency

Social media is a powerful tool when used correctly. You should not __________.

b. forward spam

a. manager personal pages/walls


b. forward spam


c. post helpful content


d. communicate with clients

In the barbershop, what's the first communication step to help determine your client's service expectations?

b. organize your thoughts

a. clarify the clients needs


b. organize your thoughts


c. repeat the client's expectations


d. establish a relationship with the client

Which of the following involves establishing a close and empathetic relationship that fosters agreement and harmony between individuals?

d. rapport

a. positive attitude


b. good habits


c. confidence


d. rapport

What is one of the barbers most important human relations skills?

c. communication

a. showing emotions


b. projecting a certain attitude


c. communication


d. education

Your __________ is expressed through your self-esteem and confidence and the respect you show others.

a. professional attitude

a. professional attitude


b. mood


c. capability


d. success

A desirable quality for effective client relations is that you should talk less and __________ more.

b. listen

a. respond


b. listen


c. exercise


d. share

Which of the following describes the interactions and relationships between two or more people?

d. communication

a. rapport


b. empathy


c. human relations


d. communication

What is the best way to deal with disputes or differences within the barbershop?

d. in private

a. by sharing information with others


b. by asking questions to gain understanding


c. by avoiding the topic


d. in private

As a professional, you should learn to control your emotions and respond rather than __________.

b. react

a. disapprove


b. react


c. listen


d. understand

Establishing a professional online image is an essential __________ attribute.

c. image building

a. team camaraderie


b. positive of attitude


c. image building


d. communications

One of the benefits of effective communications skills is __________.

a. self-promotion

a. self-promotion


b. self-esteem


c. self-checks


d. self-confidence

You should show interest in the clients personal __________.

c. preferences

a. life


b. hygiene habits


c. preferences


d. grooming