Chapter 4 Ethics And Social Responsibility

the set of moral principles or values that define right and wrong for a person or group

behavior that conforms to a society's accepted principles of right and wrong

unethical behavior that violates organizational norms about right and wrong

unethical behavior that hurts the quality and quantity of work produced

unethical behavior aimed at the organization's property or products

employee theft of company merchandise

using one's influence to harm other in the company

hostile or aggressive behavior toward others

the degree of concern people have about an ethical issue

the total harm or benefit derived from an ethical decision

agreement on whether behavior is bad or good

the chance that something will happen that results in harm to others

the time between an act and the consequences the act produces

the social, psychological, cultural, or physical distance between a decision maker and those affected by his or her decisions

the total harm or benefit that an act produces on the average person

he first level of moral development, in which people make decisions based on selfish reason

the second level of moral development, in which people make decisions that conform to societal expectations

the third level of moral development, in which people make decision based on internalized principles

an ethical principle that hold that you should never take any action that is not in your or your organization's long-term self-interest

an ethical principle that holds that you should never do anything that is not honest,open, and truthful and that you would not be glad to see reported in the newspaper or on TV

an ethical principle that holds that you should never take any action that is not kind and that does not build a sense of community

an ethical principle that holds that you should never take any action the violates the law, for the law represents the minimal moral standard

an ethical principle that holds that you should never take any action that does not result in greater good for society

an ethical principle that holds that you should never take any action that infringes on others' agreed-upon rights

an ethical principle that holds that you should never take any action that harms the least fortunate among us: the poor, the uneducated, the enemployed

a written test that estimates job applicants' honesty by directly asking them what they think or feel about theft or about punishment of unethical behavior

a written test that indirectly estimates job applicants' honesty by measuring psychological traits, such a dependability and conscientiousness

reporting others' ethics violations to management legal authorities

a business's obligation to pursue policies, make decisions, and take actions that benefit society

a view of social responsibility that holds an organization's overriding goal should be profit maximization for the benefit of shareholders

a theory of corporate responsibility that holds the management's most important responsibility, long-term survival, is achieved, by satisfying the interests of multiply corporate stakeholders

persons or groups with a "stake," or legitamite interest, ina company's actions

any group on which an organization relies for its long-term survival

any group that can influence or be influenced by a company and can affect public perceptions about the company's socially responsible behavior

a company's social responsibility to make a profit by producing a valued product or service

a company's social responsibility to obey society's laws and regulations

a company's social responsibility not to violate accepted principles of right and wrong when conducting its business

the social roles that a company fulfills beyond its economic, legal and ethical responsibilities

refers to a company's strategy to respond to stakeholders' economic, legal, ethical, or discretionary expectations concerning social responsibility

a social responsiveness strategy in which a company does less than society expects

a social responsiveness strategy in which a company admits responsibility for a problem to meet societal expectations

a social responsiveness strategy in which a company accepts responsibility for a problem and does all that society expects to solve that problem

a social responsiveness strategy in which a company anticipates a problem before it occurs and does more than society expects to take responsibility for and address the problem