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23 Cards in this Set

  • Front
  • Back
what is a market?
an aggregate of people who, as individuals or as organizations have needs for products in a product class and who have the ability, willingness, and authority to purchase such products
what are the requirements for being a market
needs for a product in a product category
ability to buy
-must have buying power
willingness to buy
authority to buy
-underaged customers with alcohol/ cigs
steps in the target market selection process
identify the appropriate targeting strategy
determine which segmentation variables to use
develop market segment profiles
evaluate relevant market segments
select specific target markets
consumer market
purchasers and household member who intend to consume or benefit from the purchased products and do not buy products to make profits
business market
individuals or groups that purchase a specific kind of product for resale, direct use in producing other products or use in general daily operations
targeting strategies
undifferentiated strategy
concentrated strategy
differentiated strategy
undifferentiated strategy
a single marketing mix and is directed at the entire market for a particular product
-commodities
-staple food items
-farm produce

take one marketing mix, aim it at everyone who is a part of that market

" this marketing mix works for everyone"

company must be able to identify a set of needs common to most customer in a total market and have the resources and managerial skills to reach a sizable portion of that market

makes the assumption that people's needs are pretty much homogenous

homogenous market
-a large proportion of customer have similar needs for a product

heterogenous market
-individual or organizations with diverse needs for products in a specific product class
concentrated strategy
aim a part of the marketing mix at a part of the target market

target a single market segment using one marketing mix
differentiated strategy
multiple marketing mixes are aimed at multiple marketing segments (expansion of concentrated strategy)

target two or more segments by developing a marketing mix for each segment
demographic segmentation variables
age
gender
race
ethnicity
income
education
occupation
family size
family life cycle
religion
social class
geographic segmentation variables
region
urban, suburban, rural
city size
county size
state size
market density
climate terrain
psychographic segmentation variables
personality attributes
motives
lifestyles
behavioristic segmentation variables
volume usage
end usage
benefit expectations
brand loyalty
price sensitivity
market segment profile
describes the similarities among potential customer within a segment

it may cover such aspects as demographic characteristics, geographic factors, product benefits sought, lifestyles, brand preferences, and usage rates

assess the degree to which their possible products can match or fit potential customers product needs

determine which segment or segments are most attractive to the organization relative to the firm's strengths, weaknesses, objectives, and resources
sales estimates
company sales potential
-maximum percentage of market potential that an individual firm within an industry can expect to obtain for a specific product
-market potential places absolute limits on the size of the company's sales potential
-magnitude of industrywide marketing activities has an indirect but definite impact on company's sales potential
-intensity and effectiveness of company's marketing activities relative to competitors affect the size of the company's sales potential

breakdown approach
-measuring company sales potential based on a general economic forecast for a specific period and the market potential derived from it
build up approach
-measuring company sales potential by estimating how much of a product a potential buyer in a specific geographic area will purchase in a given period, multiply the estimate times the number of buyers, add
breakdown approach
-measuring company sales potential based on a general economic forecast for a specific period and the market potential derived from it
developing a sales forecasts
the amount of a product a company expects to sell during a specific period at a specified level of marketing activities
common forecasting techniques fall into five categories:

executive judgement
surveys
time series analysis
regression analysis
market test
executive judgement
forecasting method based on the intuition of one or more executives
surveys
customer forecasting
survey of customers regarding the types and quantities of products they intend to buy during a specific period

sales force forecasting
survey of firms sales force regarding anticipated sales in their territories for a specified period
time series analysis
uses historical sales data to discover patterns in the firm's sales over time and generally involves trend, cycle, seasonal, and random factor analysis
regression analysis
finds relationship between past sales and one or more independent variables, such as population or income
market tests
making a product available to buyers in one or more test areas and measuring purchases and consumer responses to marketing efforts