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42 Cards in this Set

  • Front
  • Back
person perception
process of forming impressions of others while interacting with them
5 sources of forming impressions
1. Appearance
2. Actions
3. Verbal Behaviour
4. Nonverbal Behaviour
5. Situations
snap judgments
quickly made and based only on a few bits information and preconceived notions, may not be accurate
systematic judgments
forming impressions od those who can affect one's welfare and happiness
attributions
inferences that people draw about the causes of their own behaviour, other's behaviours and events
internal attributions
ascribe causes of behaviour to personal things
external attributions
ascribe the causes of behaviour to situational demands and environmental constraints
confirmation bias
tendency to seek information that supports one's beliefs while not pursuing disconfirming information
"believing is seeing"
self-fulfilling prophecies
occurs when expectations about a person cause him or her to behave in ways that confirm the expectations
robert merton, 3 seps to self-fulfilling prophecies
1. perceiver has impression of other person
2. perceivers behaviour based on that impression
3. corresponding behaviour elicited from other person
3 cognitive distortions
1. social categorization
2. stereotypes
3. fundamental attribution error
4. defensive attribution
social categorization
classifying objects about people according to their distinctive features, people similar to them as "ingroup" and those dissimilar as "out group"
outgroup homogeneity effect
people usually see outgroup members as much more alike than they really are, and see ingroup members as unique individuals
stereotypes
widely held beliefs that people have certain characteristics because of their memberships in a particular group
fundamental attribution error
tendency to explain other peoples behaviour as the result of personal rather than situational factors
2 steps of making attributions
1. automatic, internal attribution (mindless)
2. requires cognitive effort and attention (mindful)
easy to stop after step 1 thus making FAE
defensive attribution
tendency to blame victims for their misfortune so that one feels less likely to be victimized in the same way
3 themes in person perception (ESC)
efficiency- no cognitive effort preferred
selectivity- people see what they expect to see
consistency- tune out or discount information that contradicts original picture
primacy effect
when initial information carries more weight than subsequent information
prejudice
negative attitude towards a member of a group
discrimination
behaving differently and unfairly toward members of a group
modern discrimination
modern racists do not want to return to times of segregation but feel that minority groups shouldn't push too fast for advancement
5 causes of prejudice
1. authoritarianism
2. social dominance orientation
3. cognitive distortions and expectations
4. competition between groups
5. threats to social identity
right wing authoritarianism
authoritarian submission (submission to those in power), authoritarian aggression (hostility toward targets), conventionalism (adherence to values endorsed by authorities)
social dominance orientation
prefer inequality among social groups, believe in a hierarchy where some are destined to dominate others
social identity theory
self-esteem is partly determined by one's social identity, or collective self, group membership
persuasion
the communication of arguments and information that intends to change another person's attitude
4 elements of persuasion process
source, message, receiver, channel
need for cognition
tendency to seek out and enjoy effortful thought, problem solving activities and in depth analyses
elaboration likelihood model
an individuals thoughts about persuasive messages will determine whether the attitude change will occur
central route of persuasion
persuasion due to content and logic of the message, high elaboration, more durable and stable
peripheral route of persuasion
persuasion due to non-message factors (attractiveness, credibility), low elaboration, less durable, unstable
conformity
when people yield to social pressure in their public behaviour (whether behaviour is freely chosen or is the result of group pressure)
compliance
type of conformity- yielding to social pressure in their public behaviour (even though their private beliefs haven't changed)
ambiguous situations
looking around to see whether or not others are acting as if there's an emergency
obedience
type of compliance- when people follow direct commands, usually from someone of authority
FITD technique
getting someone to agree to a small request to increase the chances they will agree to a larger request later
consistency principle
once someone agree to something, they tend to stick to their original commitment (FITD, lowball)
lowball technique
getting someone to commit to an attractive proposition before revealing the hidden costs
reciprocity principle
one should pay back in kind what one receives from others (DITF)
DITF technique
making a large request that will likely be turned down only to increase the chances that they will agree to the smaller request later
scarcity principle
when you can't have something, you want it more, harder to find things must mean they are better