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16 Cards in this Set
- Front
- Back
The MOTO sector of the retail industry is most similar to the ________ sector. |
online retail sales |
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The major impact of Internet real estate sites is in providing online property listings, loan calculators, and research and reference materials. |
True |
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In ________, all of a customer's financial (and even nonfinancial) data are pulled together at a single personalized Web site. |
account aggregation |
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n 2012, more travel was booked online than offline. |
true |
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Which of the following is not one of the central challenges facing the online retail industry? |
lack of physical store presence |
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The online mortgage industry has transformed the process of obtaining a mortgage. |
False |
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Online retailing is one of the largest segments of the retail industry. |
False |
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Which of the following is not one of the seven major segments of the retail industry? |
electronics and computers |
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Over 50% of U.S. consumers prefer online banking. |
True |
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All of the following are challenges faced by bricks-and-clicks firms except: |
building a brand name. |
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Contrary to predictions of analysts made during the early days of e-commerce, the Internet has led to disintermediation and on a widespread basis. |
False |
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Bricks-and-clicks companies have a network of physical stores as their primary retail channel, but have also introduced online offerings. |
true |
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Virtual merchants face potentially large costs for all of the followingexcept: |
building and maintaining physical stores. |
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All of the following are advantages of online retail except: |
faster delivery of goods. |
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Which of the following sectors of the United States retail industry is the largest? |
consumer durables |
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Which of the following is not one of the methods used by traditional retailers to develop multi-channel integration? |
online supply-push |