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73 Cards in this Set

  • Front
  • Back

What is the fundamental essence of communication?

· Communication depends on our ability tounderstand one another

social

· the notion that people and interactions are partof the communication process

process

ongoing, dynamic, andunending occurrence

symbol

arbitrary label given to aphenomenon

meaning

what people extract from amessage

meaning

situation or context inwhich communication occurs

The view of the Palo Alto team

· A group of scholars who believed that a person“cannot not communicate”

The linear model of communication

· One-way view of communication that assumes amessage is sent by a source to a receiver through a channel

The interactional model ofcommunication

· View of communication as the sharing of meaningwith feedback that links source and receiver

The transactional model of communication

· View of communication as the simultaneoussending and receiving of messages

ethics

· perceived rightness or wrongness of an action orbehavior

communication

· a socialprocess in which individuals employ symbols to establish and interpret meaningin their environmentChapter 2

· Rhetorical tradition

o Talkas a practical art

· Semiotic tradition

o Rethinkingwhat is natural

· Cybernetic

information-processing

· Socio-psychological

casual linking



socioo-cultural

from anothers view



critical

advocating fairness

intrapersonal

communication with oneself

interpersonal

face-toface

small group com

communication within small group

organizational

com within large and extended envirnoment

public/rhetorical

com to a large group of listeners





mass/media

com between members of different cultures



what is a theory

· An abstract system of concepts and theirrelationships that help us to understand a phenomenon

what are variables

· Any factor trait or condition that can exist indiffering amounts or types

what is an Independent variable and a dependent variable

· Independent variable: a variablethat stands alone and isn't changed by the other variables you are trying to measure· Dependent variable: what you measure in the experiment and whatis affected during the experiment

how is a hypothesis different from a research questions

a hypothesis predicts and a research question · can be researched that is neither too broad nortoo narrowThe empirical approach

onotlogy

a branch of knowledgefocused on the nature of reality

epistemolgy

a branch of knowledgefocused on how we know things

axiology

a branch of knowledgefocused on what is worth knowing

Covering law approach:

a guideline for creatingtheory suggesting that theories conform to a general law that is universal andinvariant

Rules approach:

· : a guideline for creating theory that buildshuman choice into explanations

Systems approach

a guideline for creatingtheory that acknowledges human choice and the constraints of the systemsinvolved

seven criteria for evaluating a theory

cope, logical consistency, parsimony, utility, testability, heurism, test of time

scope

refers to breadth of communication begaviors covered in the theory

logical consistency

referes to internal logic in the theoritical statements

parsimony

refers to simplicity of explanation provided by theory

Utility

refers to the theory’susefulness or practical value

heurism

· Heurism: refers to the amount of research andnew thinking stimulated by the theory

test of time

refers to the theory’sdurability over time

inductive logic

· moving from the specific (the observations) tothe general (the theory)

deductive logic

moving from the general(the theory) to the specific (the observations

What is a grounded theory?

theory induced from data and analysis

pure vs. applied research

· Pure research: research to generate knowledge· Applied research: research to solve a problem orcreate a policy

difference b/w reliability and validity

· Reliability: the stability and predictability ofan observation· Validity: the truth value of an observation

What are the three key themes and assumptions of SymbolicInteraction Theory?

· The importance of meaning for human behavior· The importance of the self-conceptThe relationship between the individual andsociety

hat is a self-fulfillingprophecy?

· A prediction about yourself causing you tobehave in such a way that it comes true

Know the key concepts of SIT?

· Mind: the ability to use symbols with commonsocial meanings·


Self: imagining how we look to another person· Society: the web of social relationships humanscreate and respond to

What is time-binding

Transmitting experience from one generation to anotherespecially through the use of symbols

What are the criticisms ofSIT

Scope: SIT is too broad to be useful·


Utility: it focuses too much on the individualand it ignores some important concepts that are needed to make the explanationcomplete· Testability: the theory’s broad scope rendersits concepts vague

waht is the essence of Coordinated Manangement of Meaning

· How individuals establish rules for creating andinterpreting meaning and how those rules are enmeshed in a conversation wheremeaning is constantly being coordinated



what are the six levels of hierarchies

content, speech act, episodes, relationship, life scripts, cultural patterns

content

conversion of raw data into meaning

speech act

action we perform by speaking

episodes

communication routines that have recognized beginnning, middle and end

relationship

agreement and understanding between two people

life scripts

clusters of past or present episodes that create a system of manageable meanings with others

cultural patterns

images of the world and a person's relationship to it

what are the three aspects of a speech act

questioninig, complementing, threatening

what is a loop

reflexiveness of levels in the hierarchy of meaning. ex: alcoholism


what is a chamed loop

rules of meaning are consistent throughout the loop

what are criticisms of CMM

scope: its too broad


utility:


testability


(heaurism)

what is the essence of CD theory

the feeling people have when they find themselves doing things that don't fit with waht they know, or having opinions that do not fit with other opinions they hold

consonant

two elements in quilibrium with wachother

dissonant relationship

two elements in diequilibrium

irrelevent relationship

2 elelements that have no meaningful relation to eachother

what are the 3 assumptions of CD theory

human beings desire consistnacy in their beliefs, attitudes, and behaviors


dissonance is created by psychological inconsistancies


Dissonance is an aversive state that drivespeople to actions with measurable effects


· Dissonance motivates efforts to achieveconsonance and efforts toward dissonance reduction

what is magnitude of dissonance

quantitative amount of discomfort felt

importance of dissonce

refers to how significant the issue is

dissonance ratio

amount of consonant cognitions relative to dissonant ones

rationale

reasing

selective exposure

a method for reducingdissonance by seeking information that is consonant with current beliefs andactions