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25 Cards in this Set
- Front
- Back
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Four stages of group development-
Forming stage |
group members may be worried about themselves (worried about being accepted) hesitant to express strong opinions little gets done at this time but it’s necessary for group members to get acquainted
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Four stages of group development-
Storming stage |
groups become more argumentative and emotion while fighting over leadership and important issues some want to suppress this stage to avoid conflict but conflict can help members to develop relationships and decide who’s in charge/ who can be trusted
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Four stages of group development-
Norming stage |
define roles, establish norms. Starts to work in harmony and does what’s best to reach common goal members feel comfortable willing to disagree and express opinions
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Four stages of group development-
Performing stage |
members work harmoniously to achieve group goal, roles change according to group needs decisions are reached problems solved and ideas implemented members are energized and loyal to each other
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Group maintenance roles –
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affect whether group members get along with one another while pursuing a common goal. Members who assume maintenance roles help to create a supportive work climate
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Group maintenance roles –
Encourager/ supporter |
praises and encourages group members; listens empathically
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Group maintenance roles –
Harmonizer |
helps resolve conflicts; mediates differences encourages teamwork and group harmony
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Group maintenance roles –
Compromiser |
offers suggestions that minimize differences; helps the group reach consensus
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Group maintenance roles –
Tension releaser |
uses friendly humor to alleviate tensions tempers and stress
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Group maintenance roles –
Gatekeeper |
monitors and regulates the flow of communication encourages productive participation
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Group maintenance roles –
Standard Monitor |
reminds group of norms and rules; tests ideas against group-established standards
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Group maintenance roles –
Observer/Interpreter |
monitors and interprets feelings and nonverbal communication; paraphrases member comments
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Group maintenance roles –
Follower |
supports the group and its members willingly accepts others’ ideas and assignments
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Leadership styles
Autocratic leader |
try to control the group makes decisions, gives and expects members to follow orders and takes credit for successful results
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Leadership styles
Democratic leader |
promotes the social equality and task interests of group members
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Leadership styles
Laissez-faire leader |
lets the group take charge of all decisions and actions
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persuasive speech organization
problem- solultion |
a problem exists and requires a solution 2 main points the problem and it's solution
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persuasive speech organization
cause- effect |
speaker explains the causes of an event, issue, or problem tsand discusses the consequences or effec
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persuasive speech organization
monroe's motivated sequence |
1. attention: create interest make topic relevant (introduction)
2. need: focus on problem, analyze whats wrong relate issues to wants, needs and desires 3. satisfaction: provide plan of action plan to eliminate problem, plan satisfies needs 4. visualization: detailed explanation of solution, show audience's needs are met 5. action: ask audience for commitment, put solution to work |
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types of claim
fact |
concerned with truth or falsity of some idea principle or practice and can be answered by referencing books
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types of claim
value |
asks audience to consider whether something is good or bad, right or wrong, desirable or undesirable
1) often tied to peoples value system 2) peoples values vary from one person to the next |
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types of claim
policy |
asks whether or not something should be done and seeks a course of action
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Persuasive appeals
Logos |
the logic that speakers use to structure their persuasive messages.
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Persuasive appeals
Pathos |
pathos refers to the use of emotional appeals
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Persuasive appeals
Ethos |
speakers credibility
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