Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
27 Cards in this Set
- Front
- Back
|
Human Resource Management |
Is the leadership and management of people within an organization. |
|
|
Cost Leadership |
Aims to gain competitive advantage through lower costs. |
|
|
Differentiation |
Focus on creating a distinctive or unique product. |
|
|
Focus |
Concentrates on one segment of the market. |
|
|
Copycat |
Attempts to replicate an already successful business. |
|
|
Job Analysis |
The systematic study of a job to discover its specifications and skill requirements. Crucial for large companies, small companies don't use it. |
|
|
Job |
Group related activities and duties, may be held by one or several employees. |
|
|
Position |
Collection of tasks and responsibilities performed by an individual. |
|
|
Job Description |
A recognized list of functions, tasks, accountabilities, working conditions, and competencies for a particular occupation or job. The responsibilities of the job. |
|
|
Job Specifications
|
A statement that explains what a job demands of jobholders and the human skills and factors required. Indicates the human knowledge, skills, abilities, and other characteristics needed. |
|
|
Job Performance Standards |
The work performance expected from an employee on the job. |
|
|
Human Resource Planning |
Forecasts an organization's future demand and supply of employees and matches supply with demand. |
|
|
Headcount reduction |
Leave without pay, termination with cause, or layoffs (firing with severance). |
|
|
Job Sharing |
Available work is spread among all workers. |
|
|
Use of Part-time workers |
Replacing full-time positions with part-time. |
|
|
Internal Transfers |
Finding new jobs for surplus employees. |
|
|
Loaning or Flexforce |
Seasonal companies may loan employees. |
|
|
Attrition |
Hiring freeze, early and phased retirement. |
|
|
Common Law/Civil Law |
The system of law concerned with private relations between members of a community. Judge made laws that govern contracts. |
|
|
Regulatory Regime |
Laws made by politicians to set minimum standards. Trumps the other two regimes. |
|
|
Collective Bargaining |
Governs special contracts between unions and lawyers. |
|
|
Federal Law |
Passed by parliament and enforced by federal human rights commission/tribunal. Applies to employers under federal jurisdiction. |
|
|
Provincial Law |
Passed by provincial governments and enforced by provincial human rights commissions/tribunals. Applies to employers under provincial jurisdiction. |
|
|
Direct Discrimination |
Intentional and permissible provided the offending criteria is justified by the BFOQ and is spirit of Charter. |
|
|
Indirect Discrimination (systemic) |
Unintentional and unjustified by the BFOQ and the Charter. |
|
|
Bona fide occupational qualification (BFOQ) |
Legal form of discrimination. Justified business reason for discriminating against a member of a protected class. |
|
|
Duty to Accommodate |
Requirement that the employer must accommodate the employee to the point of "undue hardship". |
