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42 Cards in this Set
- Front
- Back
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What is Functional Perspective?
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Describes and predicts task group of performance when four communication functions are fulfilled.
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What are the four functions for Effective Decision Making?
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Analysis of the problem, Goal Setting, Identification of Alternatives and Evaluation of Positive and Negative Characteristics.
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What is Analysis of the problem?
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Determining nature, extent, and cause(s) of problem facing the group.
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What is Goal Setting?
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Establishing standards by which to judge proposed solutions
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What is Identification of Alternatives?
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Generation of options to solve the problem -brainstorming
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What is Evaluation of Positive and Negative characteristics?
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Testing the merits of each option against the criteria.
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What are the 3 types of communication in Decision?
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Promotive, Disruptive, and Counteractive
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What is Promotive communication?
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Communication towards good decision
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What is Disruptive communication?
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Communication that's not relevant
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What is Counteractive communication?
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Refocuses the group
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What happened with the 1995 Iowa Study?
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There were positive benefits from the group using the 4 keys of communication.
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How did Geertz view culture?
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Geertz viewed culture as webs of shared meaning, understanding, and sense making.
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What is culture?
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Web of significance; systems of shared meaning.
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What is cultural performance?
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Actions by which members constitute and reveal their culture to themselves and others.
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What is a corporate observer made of?
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One part scientist, one part drama critic.
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What is Ethnography?
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Mapping social discourse
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What is a metaphor?
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Clarifies what is unknown/confusing by equating it with an image that is more familiar/vivid
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what are the 3 things Pac. compares corporations to?
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families, machines, or ships
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what are three kind of stories?
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corporate stories, personal stories, collegial stories
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What is a corporate story?
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tales that carry management ideology, reinforce company policy
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what is a personal story?
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tales told by employees that put them in a favorable light
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what are personal stories?
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tales told by employees that put them in a favorable light
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what are collegial stories?
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positive or negative stories about others in the organization; how things really work
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Based Pacanowski should we change culture?
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NO
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What is ritual?
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This is the way it's been and always will be
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Does Deetz support change in culture?
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Yes
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Deetz believes...(interests)
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that corporate interests should be balanced with human interests
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Deetz believes...(corporate decision)
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corporate decision making is distorted and political
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Deetz believes...(corporate communication)
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corporate communication can be reformed to be more productive and democratic
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what is corporate colonization?
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encroachment of modern corporations into every area of life outside the workplace
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How much percent of media outlook do multinational corporations control?
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90%
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is news neutral?
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no
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what are the 4 ways decisions can be formed?
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strategy, involvdment, consent, participation
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what is strategy
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to have mangerial control of the decision making
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what is managerialism
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values control over all other concerns
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What is consent
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accomplishing managerial interests while making the employees think they are fulfilling there own interests
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What is involvement
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letting the employees have free expression of ideas but no voice
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What is participation
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everyone has equal power
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What are Sophice
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Traveling teachers who taught public speaking...gave it a bad name
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what is rhetoric
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discovering all possible means of persuasion..
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what are the 3 kinds of proof?
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pathos, ethos, logos
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what is syllogism
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major premise, minor premise and conclusion
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