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31 Cards in this Set
- Front
- Back
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Define Communications
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The process by which people use signs, symbols, and behaviors to exchange information and create meaning
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5 Types of Communication
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1. Intrapersonal (talking to yourself)
2. Interpersonal (talking with one other) 3. Small Group (3-20 people) 4. Public (20+) 5. Mass (TV, magazines, newspaper) |
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5 Functions of communication
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1. Physical needs
2. relational needs 3. Identity needs 4. Spiritual needs 5. Instrumental needs |
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Models of communication
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1. Action (one way)
2. Interaction (two ways) 3. Transaction: (constant two way) |
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Different elements of communication
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Source, receiver, message, feedback, noise
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6 Classifications of Cultural orientations
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1. Individualistic v. collectivistic
2. Low v. high context 3. Low v. high power 4. Masculine v. feminine 5. Monochronic v. polychronic 6. Uncertainty avoidance |
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Individualistic v. collectivistic
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For themselves v. for the good of everyone
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Low v. High context
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Say what they mean v. beat around the bush
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Low v. High power distance
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Everyone is created equal v. there are higher people (ie. royals)
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Mascualine v. Feminine
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Men and women have specific roles v. both genders can do any job
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Monochronic v. Polychronic
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Very time oriented and specific times matter v. time isn't as important and there aren't "specific times"
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Uncertainty Avoidance
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The extent to which people try to avoid situations that are unstructured, unclear, or unpredictable
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Define culture
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The totality of learned, shared symbols, language, values, and norms that distinguish one group of people from another
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Define co-culture
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groups of people who share values, customs, and norms related to mutual interest or characteristics beside national citizenship
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Define ethnocentrism
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The tendency to judge other cultures' practices as inferior to one's own
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Define Perception
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The process of making meaning from environmental experiences
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3 Stages of perception
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1. Selection
2. Organization 3. Interpretation |
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Define Primacy effect:
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The tendency to emphasize the first impression over later impressions when forming a perception
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Define recency effect
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the tendency to emphasize the most recent impressions over earlier impressions when forming a perception
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Define perceptual sets
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A person's predisposition nto perceive only what he/she wants or expects to perceive
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Define Stereotypes
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A generalization about a group of people that is applied to individual members of that group
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Define Connotative meaning
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The ideas or concepts a word suggest in addition to its literal definition
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Define denotative meaning
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The literal meaning of a word
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Semantic Triangle
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1. The Symbol
2. The referent 3. The reference |
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Define linguistic determinism
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The idea that the structure of language determines how we think
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Define Linguistic relativity
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The idea that because language determines our perception of reality, people see the world differently depending on the language they speak
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Define Meta-communication
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Communication about communication
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10 Channels of non-verbal communication
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1. Facial Displays
2. Eye behaviors 3. Movement and gestures 4. Touch behaviors 5. Vocal behaviors 6. Smell 7. Space 8. Physical appearance 9. Time 10. Artifacts |
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Define listening
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The active process of making meaning out of another person's spoken message
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Define hearing
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The sensory process of receiving and perceiving sounds ``
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HURIER Model
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Hearing
Understanding Remembering Interpreting Evaluating Responding |
