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109 Cards in this Set

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Tech Tools

Screw drivers• Multimeter• Wire cutters• Punchdown tool• Crimper• Power supply tester• Cable stripper• POST cards• Standard technician toolkit• ESD strap

10 items

Tech Software

Operating system disks (WinXP, Vista, Windows 7)• Antivirus software• Virtualization software• Anti-malware• Driver software• Anti-spyware

6 items

Motherboard Sizes

ATX


Micro-ATX


ITX

3 sizes



Motherboard Expansion slots

PCI


PCI-X


PCIe


miniPCI


CNR


AGP2x, 4x, 8x

6 items

Motherboard Front panel connectors

USB


Audio


Power Button


Power Light


Drive Activity lights


Reset button

6 items

RAM types

DDR


DDR2


DDR3


SDRAM


SODIMM


RAMBUS


DIMM


Parity vs. non-parity


ECC vs. non-ECC


RAM configurations Single channel vs. dual channel vs. triple channel


Single sided vs. double sided

Types of expansion cards

Sound cards• Video cards• Network cards• Serial and parallel cards• USB cards• Firewire cards• Storage cards• Modem cards• Wireless/cellular cards• TV tuner cards• Video capture cards• Riser cards

types of optical drives

CD-ROM


DVD-ROM


Blu-Ray

3

CD-RW


DVD-RW


Dual Layer DVD-RW


BD-R


BD-RE

types of combo drives and burners

external connection types

USB


Firewire


eSATA


Ethernet

4 types

types of hard drives

Magnetic


5400 rpm


7200 rpm


10,000 rpm


15,000 rpm

Solid state/flash drives

Compact flash


SD


Micro-SD


Mini-SD


xD


SSD

6 types

RAID types

0


1


5


10

4 types

methods of cooling

Heat sink


Fans


Thermal paste


Liquid-based

Intel socket types

LGA, 775, 1155, 1156, 1366

AMD socket types

940, AM2, AM2+, AM3, AM3+, FM1, F

Input devices

Mouseo Keyboardo Touch screeno Scannero Barcode readero KVMo Microphoneo Biometric deviceso Game padso Joystickso Digitizer

Multimedia devices

Digital cameraso Microphoneo Webcamo Camcordero MIDI enabled devices

Output devices

Printerso Speakerso Display devices

Identify fiber type of network cables and connectors

SC, ST and LC

Identify twisted pair type of network cables and connectors

Connectors: RJ-11, RJ-45


Wiring standards: T568A, T568B

Identify coaxial type of network cables and connectors

BNC, F-connector

types of wired print device sharing

USB Parallel Serial Ethernet

types of wireless print device sharing

Bluetooth


802.11x


Infrared (IR)

Given a scenario, perform laser printer maintenance

Replacing toner, applying maintenance kit, calibration, cleaning

Given a scenario, perform thermal printer maintenance

Replace paper, clean heating element, remove debris

Given a scenario, perform impact printer maintenance

Replace ribbon, replace print head, replace paper

Common external components of a computer

Keyboard Mouse Speakers Display Printer

Peripheral: Considered any device that is not a core component of the PC. These are components that are outside of the essential components needed for the computer to operate.

Examples of Operating Systems:

Windows Vista Windows 7 Windows 8 Linux Mac OSX

Examples of Applications

Microsoft Word


Firefox


Internet Explorer

ATX

type of motherboard

Since its release by Intel in 1995, the Advanced Technology Extended, or ATX, form factor has been the standard for most motherboards. On ATX motherboards, the memory is perpendicular to the expansion slots. This ensures that the processor and memory align with the power supply fan, which helps to cool the components. ATX motherboards measure 12 by 9.6 inches.

Micro-ATX

type of motherboard

The micro-ATX form factor was designed to improve on the ATX form factor. Micro-ATX uses a smaller design, which is more cost effective. However, it generally supports fewer expansion slots. Most ATX motherboards contain five expansion slots, while the average micro-ATX motherboard includes only four. Many micro-ATX motherboards contain a full range of integrated peripherals, such as graphics. Micro-ATX motherboards range in measurement from 6.75 by 6.75 inches to 9.6 by 9.6 inches.

Mini-ITX

The mini-ITX form factor is a low-power motherboard that's slightly smaller than most micro-ATX designs. Mini-ITX motherboards measure 6.7 by 6.7 inches. They're often used for home theater PC systems because they can be passively cooled and are therefore quieter than motherboards that require a fan for cooling. Mini-ITX designs are also often used in small form factor, or SFF, computer systems. Although mini-ITX motherboards are smaller than ATX and micro-ATX models, the locations of many of their components are the same, so they can be used in cases designed for ATX and micro-ATX motherboards

type of motherboard

BTX

type of motherboard

The Balanced Technology Extended, or BTX, form factor was released by Intel as a replacement for the ATX form factor in 2004. On BTX motherboards, the major heat-producing components are aligned between the air intake vents and the power supply's exhaust to reduce heat levels. The BTX form factor can't fit in a typical ATX-form factor case but is designed to be used with an ATX power supply.

NLX

type of motherboard

The New Low-profile Extended, or NLX, motherboard can be installed in a slimline computer case. It makes use of an ATX power supply plugged into a riser card, rather than into the motherboard. The riser card is designed to provide additional expansion capabilities, and is typically installed perpendicular to the motherboard to make full use of the available space. An NLX board can range in size from 8 by 10 inches to a maximum of 9 by 13.6 inches. NLX motherboards have largely been replaced by the micro-ATX form factor

BIOS aka

firmware

In BIOS Settings you can change:

Date/Time oFloppy Drive settings oHard Drive settings oCPU Settings oMemory Settings oIntegrated Motherboard Feature settings (soundcard, NIC, video, ports) oPower Saving Features oPasswords for the System

SRAM

Static RAM

is fast but costly, and generates more heat than DRAM. SRAM doesn't need constant refreshing and is used mostly for cache memory.

A 32-bit operating system, or OS, can address a maximum of how much RAM

4GB

PATA speed?

ATA is an older, slower connector that is found on older hard drives. PATA drives support speeds of 33, 66, 100, and 133 MB/s

SATA speed?

ATA is a newer, faster connector that has almost entirely replaced PATA. Depending on its version, SATA supports speeds of 1.5, 3, or 6 GB/s.

SCSI speed?

Small Computer System Interface, or SCSI, connections are used mostly in servers. The most recent version of SCSI supports data transfer at 640 MB/s – which makes it much faster than PATA. It can also support up to 15 devices and is backwards compatible with earlier versions.

Small Computer System Interface

There are several different types of expansion slots:

ISA PCI PCI-X PCI-E miniPCI AMR & CNR (Riser Cards) AGP

PCI-X speed?

improved upon the PCI bus for use in servers. With improved clock speeds over PCI, PCI-X was able to deliver speeds around 1.06 GB/s. PCI-X features a wider data path running at up to over four times the clock speed of PCI

Peripheral Component Interconnect Extended,


often confused with PCI-E or PCI - Express

PCI-X 2.0 speed?

Further increased speeds to 2.15GB/s and 4.3 GB/s, and also featured error corrections that avoided retransmit ion over the bus lessening the overall burden

PCI Speed?

The PCI 32-bit interface works at a clock rate of 33 or 66 MHz and can transfer 132 or 264 Mbps respectively

The mainstream bus used for most expansion cards is the Peripheral Component Interconnect (PCI) bus. The PCI bus has several variants including 32-bit PCI, 64-bit PCI and PCI Express.

A P1 connector has how many pins?

20

which type of expansion card bus is typically black and comes in 8 and 16-bit sizes?

ISA

Pick one:


ISA
PCIe


AGP


PCI

what type of computer case is designed to optimize space and cooling?

BTX

what type of expansion card bus exclusively allows for video cards?

AGP

modern computer repair benefits include?

standardization


component-based architecture

whats 16x indicate in a PCIe slot?

speed


number of lanes

pick 2:


latency of the slot


version of PCIe slot


number of lanes


speed of slot

Can PCIe 16x cards be installed in a 1x slot?

NO

what type of expansion card bus can only have one port of its kind on a motherboard?

AGP

which motherboard form factors can be placed in a full size ATX case?

ATX


micro-ATX

whats common descriptive name for RAID 5?

Striping with Parity


Mirroring and Striping

Can PCIe 1x cards be installed in a 16x slot?

YES

which type slots typically dont exist on modern motherboards?

AGP and ISA

PIck 2:


-PCIe


-AGP


-ISA


-PCI

whats most popular computer case form factor today?

ATX

Pick one:


-btx


-nlx


-atx


-at

Whats the process of erasing of/ restoring EEPROM via high voltage?

Flashing

pick one:


-flashing


-shocking


-cmosing


-firmwaring

Software can be grouped into 2 categories

Operating systems


applications



which is NOT associated with the southbridge

RAM

Pick ONE


-hdd


-usb


-ram


-pci

what is the name of the form factor designed to allow for slim computer cases?

NLX

pick one:


-nlx


-at


-atx


-btx

whats the fastest modern expansion card bus?

PCIe

Pick one:


-ISA


-PCI


-PCIe


-AGP

what type of riser card is 46 pins and supports a modem and sound card in the riser slot?

AMR

pick one:


-PCIe


-AMR


-AGP


-CNR

Which is NOT HDD connections?

LPT1

Pick one:


PATA


SCSI


SATA


LPT1

which memory is likely found in a laptop?

SO-DIMM

pick one:


DIMM


RIMM


SO-DIMM


SIMM

which expansion card bus comes in 1x, 4, 8x and 18x

PCIe

pick one:


ISA


AGP


PCI


PCIe

which motherboard is 12" x 9.6"

ATX

pick one:


micro-ATX


NLX


AGP


ATX

which option is best to provide a clean, conditioned power to your server

UPS

pick one:


power strip


lightning arrestor


converter


UPS

wireless connections include

ALL:


firewire bluetooth RF IR

pick which apply:


firewire


bluetooth


RF


IR

The power connector used for most HDD is commonly called:

Molex

pick one:


molex


52 pin


2 pin D


12 pin

which of the following allows a user to control multiple computers from one or more keyboard, video monitor and mouse?

KVM

pick one:


BRB


USB


KVM


LPT

which might be found along with a 20 pin P1 power connector?

4-Pin ATX

pick one:


SATA Power cable


Molex


Floppy power cable


4-Pin ATX

which is configured as Slave/Master/Cable Select?

PATA

HDD


SATA


SCSI


PATA

which physical connectors are associated with Ethernet networks?

RJ45

RJ11


P1


RJ45


15 pin D Sub

which allows up to 127 devices per controller?

USB

PATA


SCSI


USB


IDE

eSATA is SATA that has been modified for external drive TRUE OR FALSE?

TRUE

Serial and Parallel connections are considered legacy?


TRUE OR FALSE?

TRUE

what tool can be used to test amount of voltage coming from AC outlet?

Multimeter

-Impedance tester


-receptacle tester


-voltage detector


-multimeter

one of the primary functions of a power supply is to convert ac to dc?


TRUE OR FALSE?

TRUE

Common rail voltages include?

12v


5v


3.3v

SELECT ALL THAT APPLY:


12v


24v


5v


3.3v

which would be considered output devices?

monitor


speakers


printer

ALL THAT APPLY


monitor


speakers


microphone


printer

which wire should display ZERO when tested with multimeter?

ground

pick one:


lead wire


ground


hot


neutral

which is considered standard for graphics

VGA

pick one:


AGP


RJ11


VGA


HDMI

UPS power supplies are aka OFFLINE power supplies


TRUE OR FALSE?

FALSE

Another name for USB version 2.0

high speed

pick one:


full speed


super speed


high speed


low speed

which are authentication mechanisms that verify an identity by WHO YOU ARE

fingerprint scanner


biometrics

choose all that apply:


fingerprint scanner


keycard


password


biometrics

how many pins on a SATA data cable

7

pick one:


10


7


40


12

TRUE OR FALSE?


SATA power cords are interchangeable with Molex?

FALSE

The max cable length for Firewire800 is:

10 meters

pick one:


8 meters


2 meters


10 meters


4.5 meters

TRUE OR FALSE?


when a power supply is determined bad, should you open to check fan bearings?

FALSE

which of the following have been replaced by USB?

parallel

serial


choose what apply:


ethernet


parallel


firewire


serial

which uses a 6 pin mini-DIN?

PS/2


Svideo

PS/2


Svideo


USB


SCSI

at what layer of the OSI model do standard switches operate?

layer 2 (data link)

pick one:


layer 2 (data link)


layer 4 (transport)


layer 3 (network)


layer 1 (physical)

at what layer do the OSI model routers operate?

layer 3 (network)

pick one:


layer 2 (data link)


layer 4 (transport)


layer 3 (network)


layer 1 (physical)

TRUE OR FALSE?


A standard switch can forward packets based on IP address?

FALSE

at what layer of the OSI do hubs operate?

layer 1 (physical)

pick one:


layer 2 (data link)


layer 4 (transport)


layer 3 (network)


layer 1 (physical)

which wireless implementation uses the 5GHz channel?

802.11 a

802.11 b


802.11 a


802.11 k


802.11 q

how many bits in an IPv4 address?

32

32


24


128


8

NIC are concerned with what type of address?

physical and MAC

choose which apply:


Physical


Logical


MAC


IP

which standard is also known as FAST ETHERNET?

100BaseTX

pick one:


100BaseTX


1000BaseT


10Base5


10BaseT

which coax cable implementation is aka Thicknet?

10Base5

pick one:


100BaseTX


1000BaseT


10Base5


10BaseT

PAN's typically implement wireless communication for simplicity and ease of configuration, but can be wired.


TRUE OR FALSE

TRUE

A firewall is able to secure a network by examining both ingress and egress traffic


TRUE OR FALSO

TRUE

TRUE OR FALSE


Common cables used on both LANS and WANS include fiber optic, twisted pair and coaxial

TRUE

Can single mode fiber span longer distances than multimode?

YES

You want to Telnet to a switch to perform some modifications, but want to ensure that communications are secure, whats an alternative?

SSH

pick one:


SFTP


RDP


SSH


Telenet v3.4

Which expansion card bus is black and comes in 8 and 16-bit sizes?

ISA