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63 Cards in this Set

  • Front
  • Back

Discuss THREE merits of performance specifications in commercial agreements.

  • places risk on suppliers
  • cheaper quicker to draw up
  • large number of suppliers

Describe TWO circumstances in which it may be appropriate to use a conformance specification in a commercial agreement.

  • Has to fit a specific spec
  • Chemical formula
  • A specific brand must be used

Explain FIVE requirements for ensuring the creation of a legally binding contract

  • Offer
  • Acceptance
  • Consideration
  • Intention
  • Capacity
  • p.18-21


Explain the nature and operation of a ‘call-off contract’.

  • contract is set up between buyer and seller to purchase a given qty for over a period.
  • Similar to a standard offer
  • terminiology not consistently used in procurement
  • often reffered to as a purchase order agaisnt the framework agreement
  • simply an order placed once the contract has been set up
  • p.38-39


Suggest how the ‘battle of the forms’ may be avoided.

  • Set up a contract agreement
  • Stamp delivery note
  • Butler v Excel


Discuss TWO key performance indicators that could be used in a contract with a supplier.


Illustrate your answer with relevant examples.



  • Delivery
  • Price
  • Quality
  • Processing time
  • On time deliveries
  • Reject rates
  • Relate to a specific service for example


Explain THREE reasons why it may be more difficult to develop specifications in contracts for services rather than in contracts for goods.

  • Services are intagible
  • Goods are uniform, services are variable
  • Service performance can be subjective
  • p.5 - 7


Explain the main legal differences between an ‘offer’ and an ‘invitation to treat’.



  • Offer: legally binding if accepted, willingness to be contracted, use of terms.
  • Treat: could be merely an advertisement or enquiry, terms not binding but inviting an initial offer.


Define the term ‘framework agreement’ and outline the circumstances in which it may be appropriate to use a framework agreement with a supplier.



  • an alternative to arranging a number of similar contracts
  • often used in the public sector
  • Framework itself is not a contract, the framework establishes basic T&Cs that will apply to subsequent call off contracts
  • Three options when a framework exists:
    • issue call off to selected supplier in the framework
    • run mini competition between suppliers in the framework
    • ignore framework and do a new tender

Identify FIVE details of the buyer’s requirement that might be included in a standard enquiry (request for quotation) form.

  • p.3
  • contact details
  • reference numbers
  • qtys
  • descriptions
  • T&Cs
  • Terms of payment

A best-practice tender procedure would include a number of steps for the preparation of the invitation to tender.
Outline FIVE steps that should be included in a best-practice tender procedure.

  1. Prepare spec
  2. Advertise the requirement
  3. Send out pre-qual questionnaire and Issue ITT
  4. Analyse responses and seek clarification if needed
  5. Award contract

Explain the purposes of a documented specification within a commercial agreement

  • Define the requirement
  • Communicate the requirement clearly
  • minimise risk and cost associated with doubt
  • provides a means of evaluating conformance
  • supports standardisation and consistency

What common ways would you signal/communicate a requirment for a re-buy?

  • framework agreement
  • call off contracts
  • catalogues
  • price lists

What details are typically in an RFQ form?

  1. contact details of buyer
  2. refernce number for reply
  3. qty and description required
  4. place and date of delivery
  5. buyers T&Cs
  6. terms of payment

List the approaches to tendering

  1. Open tendering: for any potential bidder
  2. Selective tendering: suppliers are pre-qual then 8-10 are shortlisted for ITT
  3. Restricted tendering: advertising of the tender is restricted e.g. trade journal

List ethical issues in the use of RFQs during the tendering process

  • not ethical if there is no intention to purchase
  • or if you have already decided who will be awarded the contract e.g. to motivate a current supplier to perform better
  • Potential suppliers are being misled by hope of work

Define 'open tendering'

ITT is widely advertised and open to any potential bidder

Define 'selective tendering'

suppliers are pre-qualified and 3-10 suppliers are shortlisted for ITT

Define 'restricted open tenders'

suppliers are partly pre-qualified by advertising of the tender being restricted e.g. to appropriate technical journal

What are the steps for the 'preperation of the ITT'

  1. prepare detailed specifications and contract
  2. advertise the requirement
  3. send out pre-qual questionaires
  4. issue ITT
  5. receive ITT responses then analyse
  6. post tender clarification if required
  7. award contract

Define 'Specification'

A statement of the requirments to be satisfied in the supply of a product or service

What is the purpose of a specification?

  1. define the requriement
  2. communicate the requirement clearly
  3. minimise risk associated with ambiguity and doubt

Explain FIVE reasons why a purchaser might favour an ‘output’ specification over a ‘conformance’ specification

Output specifications are:

* Easier, quicker, cheaper, shorter
* Places risk on supplier
* Little technical knowledge needed
* Allows for innovation

Outline FIVE characteristics of an effective specification.
– Clear and unambiguous
– concise and comprehensive
– compliant with laws/regs
– unbiased
– free from jargon
– logically structured
– proper version control
Explain THREE reasons in favour of the purchasing function becoming involved in the drafting of a specification.
ensuring that a good response can be obtained from a competitive market, by e.g. providing an independent review of the content and quality of the specification

Explain FOUR reasons why writing a specification for services may be more difficult than writing a specification for physical products.

* Products are tangible, easier to assess for compliance to spec
* Products are more uniform, services are variable
* Assessment of services is more subjective
* Service contracts are longer duration so spec needs to accommodate for future change
Explain THREE reasons why a specification may not be effective in communicating requirements
– Too detailed
– missing important detail
– Poorly structured
– Not version controlled
– Lacks clarity
– Uses vague language
Describe THREE circumstances in which a conformance based specification could be used.
– dimensions and weights are critical
– an exact match to specifications is required
– when level of quality or safety is paramount
– need to fit into existing assemblies
– must match a chemical formula or a recipe
– a particular brand is required
– buyer has the most technical knowledge, or holds IPR
Explain ONE possible advantage and ONE possible disadvantage of involving suppliers in producing a specification.
Advantages:
• experience
• knowhow
• innovation

Disadvantages:
• lock–in
• Bias in the specification, favouring one supplier
• IPR issues
Explain the reasons for using standards within specifications.
– convenience
– reduced time and effort
– specifying common and agreed levels of quality
– facilitating comparison of bids on a like–for–like basis
– reduction in the costs associated with bespoking
facilitating international trade/communications; and variety reduction

Describe FOUR typical key performance indicators (KPIs) and outline how they might be used to measure performance in a contract.

* Delivery
* Lead times
* Quality
* Prices
* Risk management
* Flexibility
* Responsiveness
* Technical support
* Compliance
* Environmental impacts
* Timeliness of invoicing
Explain THREE different purposes of key performance indicators in contracts with suppliers.
* Compare suppliers
* Make suppliers aware of their responsibilities
* Identify underperformance by supplier
* Identify good suppliers for future work

Describe TWO key performance indicators that could be included in a contract for catering services.

* opening hours
* service and food availability
* numbers of customers served
* customer feedback from surveys or other channels
* reports from a ‘mystery shopper’ on quality of service
* portion control
* breadth of menu
* opening hours
* numbers of customer complaints and/or plaudits
* health and safety record; food quality
* venue cleanliness
Describe FOUR typical key performance indicators (KPIs) and outline how they might be used to measure performance in a contract.
* delivery
* lead times
* quality, prices
* risk management
* Flexibility
* Responsiveness
* technical support
* Compliance
* environmental impacts
* accuracy and timeliness of invoicing and other administrative and financial procedures

What are the key questions when drawing up a spec?

Procurements five rights;
1. Quantity
2. Price
3. Product
4. Quality
5. Place/timing
List types of conformance specifications
1. technical drawing
2. chemical formula
3. brand
4. sample
5. market grade
6. standard
What is the process of developing KPIs?
1. identify critical success factors
2. identify measures of each factor
3. develop and agree KPI

What are expressed terms?


inserted into a contract by agreement of the parties.

What are implied terms?

automatically included in contract by relevant statute e.g. goods of sale act

What is a condition?

a vital term of the contract, breach results on terminating the contract and damages

What is a warranty?

a non-vital term of the contract. Breach can result in claim for damages

What are model form contracts?

- published by third party experts for specific industries




- fair balance for buyers and suppliers




- mostly used in engineering and construction

Why should purchasers have a knowledge of the law?

  1. abiding by the law is not optional
  2. requirments are constantly changing
  3. purchasing activities involve the law
  4. ignorance of the law is no excuse
  5. if you understand how complex the law is you will seek advice

what are the elements of a legally binding contract?

  1. offer and acceptance
  2. consdieration
  3. intention
  4. capacity

what are the two rules of consideration?

  1. must have value but need not be adequate (Thomas v Thomas: £1 rent widow house)
  2. must be sufficient and recognised by law (Stilk v Myrick)
A contract may be vitiated (flawed) by a number of reasons such as:
Mistake, misrepresentation, duress, undue influences or illegality
What does it mean when the contract is void?
no legal effect on either party as though no contract was ever formed

What does it mean when the contract is voidable?

either party can make the contract void
What is misrepresentation during a contract?
a false statement of material fact made before or at the time the contract is formed which was intended to induce the other party into the contract

What is duress and undue influence?

when pressure is placed on the party to agree to a contract which doesn’t represent their true intentions or wishes. Since the party did not freely consent to the contract, it is voidable by the coerced party
What are the requirments to make an offer legally valid?

1. it must be a definite statement of willingness to be bound in a contract 2. The offerer intends to be bound by 3. must be communicated successfully to the offeree 4. offer must still be 'open' when accepted

what are the risks for the buyer if agreeing to contract on the suppliers standard terms?

1. liability of risks and costs 2. cost uncertainty 3. poor quality goods 4. disadvantageous payment terms 4. no power in supplier management

when is a sale of goods defined as international according to the 'uniform law on sales'

1. when the parties are from different nations and the goods are being transported from one nation to antoher. OR 2. offer and acceptence is made in a different nation to where the delivery will occur

When are one off purchases advantageous to the buyer?

1. there are plenty of suppliers in the market offering same goods 2. purchase costs are low 3. price advantages can be obtained through competition.
What is a standing offer?
1. an alterative to a one-off purchase 2. where there has been a general invitiation to supply a series of things as and when they are needed. 3. The supplier has won a tender 4. such an offer is open to a series of acceptances whenever an actual order is placed. 5. if a buyer places fewers orders and stated in the tender he is NOT inbreach of contract
What is blanket ordering and when is it appropriate?
An agreement to handle reoccuring purchases. Avoids having to go through the procurement cycle for every order. Typically for low value high volume. E.g. stationary
What is Call-off contract?
a contract where a commitment is given to purchase a given qty over a period. Operates similar to a standing offer.
What is a systems contract?
a borader agreemnt for reoccuring procurement. Requires high level of trust between parties. No commitment of qty given.
What is a framework agreement?
A way of arranging a nuber of similar contracts efficently. Reccomended for public sector. Most times the framework is not a contract, but sets basic T&Cs which apply for call-offs.
What are SLAs?
formal statements of performance management requirements specifying the exact level of service to be provided
What is a contract of hire of goods?
The owners allows the hirer to have possession for a specific period. Not a contract of sale as no intention to transfer ownership. They are often standard contracts.
What is a Hire Purchase agreement?
The hirer has the option to purchase once all the agreed installments have been made. Often used if the need for an asset is ongoing.
What is a Leasing agreement?

a long-term financed-based agreement. The lessor acts as middle man to purchase the asset and lease out to the lessee. Once all pre-determined payments are made the lessee gains posession. Until possession transfers the lessee the lessor maintains ownership to use as collatoral incase of non-payment