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7 Cards in this Set
- Front
- Back
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GUEST LECTURE - SCOTT |
- Takeaway from "Dancing Guy Video": Great Leaders Start off As Great Followers - Supportive & Directive Behavior - Instructing Style: Low Dev, High Devo... Making Decisions for others w/authority - Coahcing: Low Dev, Low Devo: Support/Guidance "Before You Can Coach You got to Teach" - Encouring; High Dev, Low Devo: Motivating someone to take course of action (Michael McConahey Video) -Delegating: High Dev, High Devo: Giving Power, Resp, or Work to Someone |
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Intro to Change Video Notes |
- Ex. McDonalds Manager: Manage Not Leader - A Leader: Figures out how ppl can embrace change, inspire, etc - Difference Btween Leader & Dude Example"OU/OSU Suite" .... Dude looks at it as "Free Liquor" -SW Best Flight Attndance - "They have more freedom, therefore they love their job, and love to make cust happy"
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Intro to Influence Video Notes |
:How do you get ppl to do what you want?! example of McDonalds Hot Coffee Story :FACTS DONT MATTER....IF NO ONE BELIEVES YOU!!! :If its TRUE=INFLUENCE .... LYING = MANIPULATION
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Keys to Influence Video |
:system - 1. BREAK THROUGH COMMUNICATON BLOCKERS, 2. MAKE PERSONAL CONNECTION, 3. BECOME PERSUASIVE MESSENGER, 4. ADOPT WIN/WIN ABUNDANCE APPROACH, 5. GET CONTROL OF INFO AND MISINFO.
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COMMUNICATION BLOCKERS |
Reasons people dont listen to us! |
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MAKE PERSONAL CONNECTION |
HOW YOU MAKE PEOPLE FEEL |
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BECOME PERSUASIVE MESSENGER |
WHEN YOU ARE PRESENTING URSELF PPL WILL TAKE SNAPSHOT AND DETERMINE IF HTEY WILL TRUST AND BELIEVE YOU |
