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11 Cards in this Set
- Front
- Back
Team |
A group of two or more people existing to fulfill a purpose interdependently Mutually accountable for achieving common goals, influencing each other |
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Permanence |
How long the type of team usually exists |
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Skill Differentiation |
Degree of skill/knowledge diversity in the team |
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Authority Differentiation |
Degree that decision-making responsibility is distributed throughout the team or centralized |
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Informal Groups |
Exist primarily for the benefit of their members (example: innate drive to bond, social identity, goal accomplishment, emotional support) |
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What are the three advantages of teams? |
1. Make better decisions, products/services 2. Better information sharing 3. Increase employee motivation/engagement |
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What are the two challenges of teams? |
1. Process Losses 2. Social Loafing |
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Process Losses |
Resources needed for team maintenance |
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Social Loafing |
Members potentially exert less effort in teams than alone |
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Team Composition |
1. Cooperating
2. Conflict Resolving 3. Comforting 4. Communicating 5. Coordinating |
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Stages of Team Development |
1. Forming: learn about each other; evaluate membership 2. Storming: conflict; members proactive, compete for roles 3. Norming: roles established; consensus around team objectives and eam mental model 4. Performing: efficient coordination; highly cooperative; high trust; commitment to team objectives; identify with the teams 5. Adjourning: disbanding; shift from task to relationship focus |