Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
52 Cards in this Set
- Front
- Back
|
1. An individual who was born in the United States and is currently working in Spain
a company headquartered in Germany would be considered a: |
third-country national
|
|
|
2. John, an American who works for a U.S.-based company, is on assignment for
company in Japan. He is known as a(n): |
expatriate
|
|
|
3. By far the most important influence on international HRM is the _____ of the country
in which a facility is located. |
culture
|
|
|
4. Assume that you are visiting Mexico for a business meeting and you call your host,
the Chairman of the company, by his first name rather than his title. He seems offended. A difference in which of the following cultural dimensions between the two countries is likely to have caused the misunderstanding? |
power distance
|
|
|
5. Job design aimed at employee empowerment can be problematic in cultures with
____. |
power distance
|
|
|
6. Which of the following countries has led the world in eliminating discrimination in the
workplace? |
United States
|
|
|
7. As an HR specialist in human resource planning, in which country would
experience the greatest latitude in reducing your company's workforce in response to a forecasted oversupply of workers? |
United States
|
|
|
8. This labor supply is useful when needed skills are scarce in a particular location,
but the ability to tap it is limited by government paperwork and delays, as well as by expanding opportunities in fast-developing nations. |
immigrant workers
|
|
|
9. According to research, the factor that most strongly influences whether an employee
completed a foreign assignment is: |
comfort of family and spouse
|
|
|
10. In the context of the effects of culture on training design, a culture low in _____
values relationships with fellow trainees. |
masculinity
|
|
|
11. Which of the following statements regarding the performance management process
across national boundaries is true? |
In rapidly changing regions, the organization may have to update its performance
plans more often than once a year. |
|
|
12. According to the text, among the following countries, which country has the highest
average hourly labor cost? |
Germany
|
|
|
13. According to expatriates, the most important qualities for an international
are, in order of importance: |
family situation, flexibility and adaptability, job knowledge and motivation, relational
skills, and openness to other cultures. |
|
|
14. In practice, the total cost of an international assignment is roughly _____ the
employee's salary in the host country. |
four times
|
|
|
15. Two activities are used by companies in the process of helping employees
communication and ____. |
validation
|
|
|
1. During an organizing campaign:
|
the NLRB conducts a secret-ballot election if only 30 to 50 percent of employees signed cards.
|
|
|
2. Right-to-work laws are:
|
state laws that make union shops, maintenance of membership, and agency shops illegal.
|
|
|
Which of the following is true of union membership in the United States since the 1980s?
|
Union membership among government workers has held steady, while declines have occurred in the private sector.
|
|
|
4. Which of the following is true of the effects of unions on company performance?
|
On average, union members receive higher wages and more generous benefits than nonunion workers.
|
|
|
5. Under the National Labor Relations Act, the union has a duty of fair representation, which means the union must:
|
give equal representation to all members of the bargaining unit, whether or not they actually belong to the union.
|
|
|
6. Which of the following is a federal law that supports collective bargaining and sets out the rights of employees to form unions?
|
the wagner act
|
|
|
7. Which of the following workers are not covered by the NLRA?
|
supervisors
|
|
|
8. Which of the following is an unfair labor practice on the part of management under Section 8(a) of the NLRA?
|
coercing employees in exercising their rights to join or assist labor union
|
|
|
9. Which of the following is true of how the NLRB carries out the function of preventing unfair labor practices?
|
If an employer or union refuses to comply with an NLRB order, the board has the authority to petition the U.S. Court of Appeals.
|
|
|
10. Which of the following is an unfair labor practice on the part of the union under the Taft-Hartley Act?
|
Insisting on provisions that the employer may hire only workers who are union members
|
|
|
11. What is the minimum percent of employees in a bargaining unit who must sign authorization cards for the NLRB to hold a union representation election?
|
30
|
|
|
12. Which of the following is true about the goals of labor unions?
|
Unions focus on equal pay for equal work.
|
|
|
13. When does the NLRB certify a union as the exclusive representative of a group of employees?
|
When a majority of workers vote in favor of a union.
|
|
|
14. Which of the following should a supervisor do to discourage unions?
|
Report any direct or indirect signs of union activity to a core management group.
|
|
|
15. Which type of union security provision is illegal under provisions of the NLRA?
|
Closed shops
|
|
|
What are the 3 levels of labor relations?
|
1. labor relations strategy
2. negotiating contracts 3. administering contracts |
|
|
what are two examples of craft union employees?
|
electrician, pipefitter
|
|
|
what are 2 examples of industrial union workers
|
Communication Workers; Steel Workers
|
|
|
Most national unions are affiliated with:
|
AFL-CIO
|
|
|
The decline in union membership has been attributed to (4):
|
1. Change in the structure of the economy
2. Management efforts to control costs 3. Human resource practices 4. Government regulation |
|
|
What is the main goal for union management?
|
to increase the organization’s profits
|
|
|
what are the goals of labor unions?
|
goals of obtaining pay and working conditions that satisfy their members and of giving members a voice in decisions that affect them
|
|
|
Define Closed Shop
|
Requires a person to be a union member before starting the job
|
|
|
Define Union Shop
|
requires employee to join labor union w/in 30 days after employment
|
|
|
Define Agency Shop
|
requires union dues, but not membership cost
|
|
|
What is the society's goals for unions?
|
to ensure that workers have a voice in how they are treated by their employers.
|
|
|
What does NLRA stand for?
|
National Labor Relations Act
|
|
|
Define NLRB
|
Federal government agency that enforces the NLRA
|
|
|
what are the three steps for the process of organizing?
|
1. Petition for election
2. election campaign 3. election and certification |
|
|
Evidence of interest when at least ___% of the employees in a work group sign an authorization card
|
30
|
|
|
____% and union can ask for employer to recognize the union
|
50
|
|
|
What Supervisors Should Do to Discourage Unions. Give examples.
|
1. deliver employee recognition
2. solve employee problems 3. protect employees from humiliation or harassment 4. Treat all employees with respect |
|
|
What Supervisors Should Not Do to Discourage Unions. Give examples.
|
1. threatening employees
2. spying on employees said to be working with union 3. bribing them if they refrain from union organizations 4. interrogating employees about anti or pr-union activities |
|
|
Name the 4 Steps in an Employee- Initiated Grievance Procedure
|
1. employee talks to supervisor
2. submit written grievance 3. union appeals grievance to management 4. union makes decision |
|
|
What is the criteria for Selection of Employees for Foreign Assignments (6)?
|
1. Competency in the employee’s area of expertise
2. Ability to communicate verbally and nonverbally in the foreign country 3. Flexibility, tolerance of ambiguity, and sensitivity to cultural differences 4. Motivation to succeed and enjoyment of challenges 5. Willingness to learn about the foreign country’s culture, language, and customs 6. Support from family members |
|
|
What is the Emotional Cycle Associated with a Foreign Assignment?
|
1. honeymoon
2. culture shock 3. recovery 4. adjustment |
|
|
What are Hofstede’s Five Dimensions of Culture?
|
1. individualism/collectivism
2. power distance 3. uncertainty avoidance 4. masculinity/femininity 5. long term/short term orientation |
