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37 Cards in this Set
- Front
- Back
Which of the following is not a major capability of information systems?
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store large amounts of information in a very large space
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Which of the following statements about information systems is not correct?
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Any information system can be strategic.
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_____ are professional people who act as advisors and assistants to both top and middle managers and are often subject-area experts in a particular area.
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Knowledge workers
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Wal-Mart's automatic replenishment system, which enables the company to reduce inventory storage requirements, is an example of which strategy for competitive advantage?
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cost leadership
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Which of the following is a traditional, major IS function?
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Managing systems development
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A set of programs that enable the hardware to process data is _____.
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software
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Refer to IT's About Business 2.2. Under Armour's SAP system enabled the company to do which of the following?
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Manage a more diverse inventory
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The role of the director of the Information Systems Department is changing from more _____ to more _____.
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technical, managerial
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_____ is the direct use of information systems by employees in their work.
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End-user computing
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The visibility of Internet applications on the Web makes proprietary systems more difficult to keep secret. This is an example of which of Porter's five forces?
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rivalry among existing firms in an industry
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When your purchases are swiped over the bar-code reader at the point-of-sale terminals at Wal-Mart, a _____ records the data.
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transaction processing system
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When Amazon welcomes you by name back to its Web site on your second visit, this is an example of which strategy for competitive advantage?
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customer orientation
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Competitive advantage for an organization manifests as all of the following except:
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Increased time to market
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_____ activities create value for which customers are willing to pay, where _____ activities do not add value directly to the firm's products or services.
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Primary, support
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Refer to IT's About Business 2.3. The major problem that Chubb had with its new information system was which of the following?
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adoption of the new system by agents
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Improving the manner in which internal business processes are executed is which strategy for competitive advantage?
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operational effectiveness
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The impact of IT on managers' jobs is all of the following except:
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managers can spend more time “putting out fires”
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Two information systems that support the entire organization are:
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enterprise resource planning systems, transaction processing systems
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What was the main problem at Johnny's Lunch?
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difficulty in expanding nationally
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_____ are fields in a record that have some identifying information but typically do not identify the record with complete accuracy.
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Secondary keys
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It is very difficult to manage data for which of the following reasons?
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Data are scattered throughout organizations.
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Place the following members of the data hierarchy in the correct order:
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bit – byte – field – record – file – database
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A(n) _____ represents a single character, such as a letter, number, or symbol.
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byte
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Historically, management information systems have focused on capturing, storing, managing, and reporting _____ knowledge.
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managerial
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_____ tell the database management system which records are joined with others in related tables.
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Common attributes
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The end result of the Data Life Cycle is the generation of _____.
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knowledge
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The data in a data warehouse have which of the following characteristics?
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They are organized by subject.
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The data in a data warehouse:
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are not updated.
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A(n) _____ is a logical grouping of related records.
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file
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_____ describe the activities of the business, where _____ categorize(s), aggregate(s), and evaluate(s) data generated by the organization's activities.
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Transaction data, master data
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_____ is a formal approach to managing data consistently across an entire organization.
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Data governance
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_____ can be exercised to solve a problem, where _____ may or may not be able to be exercised to solve a problem.
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Knowledge, information
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In the chapter opening case, Mediatech's primary use of its customers' data shadows involved which of the following systems or procedures?
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direct mail marketing
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_____ provide(s) companies with a single version of the truth for their data.
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Master data management
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In a university's relational database, the student record contains information regarding the student's last name. The last name is a(n):
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primary key
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_____ occurs when applications cannot access data associated with other applications.
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Data isolation
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Explicit knowledge has which of the following characteristics?
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objective
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