Interpersonal Comm Chapter 4

determined by biology

psychological and emotional characteristics that cause people to assume masculine, feminine, or androgynous roles.

based on the genetically transmitted physical characteristics of a group of people who are also classified together because of common history, nationality, or geographical location.

a social classification based on a variety of factors such as nationality, religion, language, and ancestral heritage, that are shared by a group of people who also share a common geographic origin.

the unfair or inappropriate treatment of other people based on their group membership.

a learned system of knowledge, behaviours, attitudes, beliefs, values, and norms that is shared by a group of people.

a distinct culture within a larger culture.

categories of things and ideas that identify the most profound aspects of cultural influence.

the process of communicating a groups culture from generation to generation.

we acquire other approaches, beliefs, and values by coming into contact with other cultures.

what a given group of people values or appreciates.

achievement, assertiveness, heroism, and material wealth.

caring for the less fortunate, being sensitive toward others, and enhancing the overall quality of life.

information not explicitly communicated through language, such as environmental or non verbal cues.

non verbal cues are extremely important in interpreting messages in these types of cultures.

in these types of cultures, people rely more explicitly on language and use fewer contextual cues to send and interpret information.

occurs when individuals or groups from different cultures communicate.

a sense of confusion, anxiety, stress and loss as you learn the values and codes that characterize a culture.

stems from a conviction that your own cultural traditions and assumptions are superior to those of others.

pushing someone into an inflexible, all-encompassing category

pre judging someone before you know all the facts.

the ability to adapt your behaviour toward another in ways that are appropriate to the other persons culture.

an internal state of readiness to respond to something.

Behaviour that improves the effectiveness or quality of communication with others

perception shared by a culture of group of people about key beliefs and issues, such as death, the origins of the universe, and the meaning of life.

Establishing common ground by joining serpent cultures to create a third "new", more comprehensive and inclusive culture.

permits varying degrees of understanding rather then requiring complete comprehension of anthers culture or emotions.

a cognitive process in which we take into account the other persons thoughts, feelings, values, and perspectives. Involves viewing the world from another persons point of view.

an emotional reaction that is similar to the one being experienced by another person.

you tell someone you are sorry that he or she feels what they are feeling.

adjusting your behaviour to others to accommodate differences and expectations.

all people adapt their behaviour to others to some extent.

modify or change behaviour in anticipation of an event.

modify or change behaviour after an event.