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33 Cards in this Set
- Front
- Back
Competitiveness |
A company's ability to maintain and gain market share in its industry.
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Human Resource Management |
Policies, practices, and systems that influence employees behavior, attitudes and performance. |
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Shared service model
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A way to organize the HR function that includes centers of expertise, service centers, and business partners.
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Self-service
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Giving employees online access to HR information
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Outsourcing
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The practice of having another company provide services.
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Evidence-based HR
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demonstrating that human resource practices have a positive influence on the company's profits or key stakeholders (employees, customers, community, shareholders)
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HR or Workforce Analytics |
The practice of using data from HR databases and other data sources to make evidence-based human resource decisions
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Sustainability
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A company's ability to meet its needs without sacrificing the ability of future generations to meet their needs.
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Stakeholders
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The various interest groups who have relationships with, and consequently, whose interest are tied to the organization (e.g., employees, suppliers, customers, shareholders, community).
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Intangible Assets
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A type of company asset including human capital, customer capital, social capital, and intellectual capital.
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Knowledge Workers
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Employees who own the intellectual means of producing a product or service.
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Empowering
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Giving employees responsibility and authority to make decisions.
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Learning Organization
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A culture of lifelong learning in which Employees are continually trying to learn new things.
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Change
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The adoption of a new idea or behavior by a company.
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Employee Engagement
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The degree to which employees are fully involved in their work and the strength of their job and company commitment.
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Talent Management
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A systematic planned strategic effort by a company to attract, retain, develop, and motivate highly skilled employees and managers.
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Alternate Work Arrangements
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Independent contractors, on-call workers, temporary workers, and contract company workers who are not employed full-time by the company.
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Balanced Scorecard
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A means of performance measurement that gives managers a chance to look at their company from the perspectives of internal and external customers, employees, and shareholders.
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Total Quality Management (TQM)
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A cooperative form of doing business that relies on the talents and capabilities of both labor and management to continually improve quality and productivity.
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Six Sigma Process
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System of measuring, analyzing, improving, and controlling processes once they meet quality standards.
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Lean Thinking
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A process used to determine how to use less effort, time, equipment, and space but still meet customers' requirements.
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Internal Labor Force
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Labor force of current employees.
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External Labor Market
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Persons outside the firm who are actively seeking employment.
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Ethics
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The fundamental principles of right and wrong by which employees and companies interact.
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Sarbanes-Oxley Act of 2002
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A congressional act passed in response to illegal and unethical behavior by managers and executives. The act sets stricter rules for business especially accounting practices including requiring more open and consistent disclosure of financial data, CEO's assurance that the data is completely accurate, and provisions that affect the employee-employer relationship (e.g., development of a code of conduct for senior financial officers).
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Offshoring
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Exporting jobs from developed to less developed countries.
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Reshoring
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Moving jobs from overseas to the U.S.
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Social Networking
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Websites and blogs that facilitate interactions between people.
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Human Resource Information System (HRIS)
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A system used to acquire, store, manipulate, analyze, retrieve, and distribute HR information .
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Cloud Computing
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A computer system that provides information technology infrastructure over a network in a self-service, modifiable, and on-demanding model.
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HR Dashboard
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HR metrics such as productivity, absenteeism that are accessible by employees and mangers through the company intranet or HRIS.
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High-Performance Work Systems
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Work systems that maximize the fit between the company's social system and technical system.
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Virtual Teams
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Teams that are separated by time, geographic distance, culture and/or organizational boundaries and rely exclusively on technology for interaction between team members. |