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8 Cards in this Set

  • Front
  • Back
A,E,I,O,U

audition, evaluate, inquire, observe, understand
OPPQRST

onset, precipitating factors, palliating factors, quality, radiation, severity, temporal, associated manifestations
Avoid techniques
rapid fire questions, suggestive questions, hard facial expressions, medical jargon, assumptions, hastiness
Facilitation

encourages patient, go on, tell me more

Confrontation

clarifying point, focus on something and interpret it

Reflection/restatement

clarifying understanding, echoing patient so they know you understand

support and reassurance

providing support by letting them know you can or cannot help them

Transititional statements

stopping convo and moving onto the next subject