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42 Cards in this Set
- Front
- Back
organization
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a group of people who work together to achieve some specific purpose
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management
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the pursuit of organizational goals efficiently and effectively, by integrating the work of people through planning, organizing, leading, and controlling the organizations resources.
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efficient
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to use resources people money raw materials and the like wisely and cost effectively
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effective
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to achieve results, to make the right decisions and to successfully carry them out so that they achieve the organziations goals
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multiplier effect
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your influence on the organization is multiplied far beyond the acts of just one person alone
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Seven Managerial Challenges: 1
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Managing for Competitive Advantage- Staying Ahead of
Rivals |
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Seven Managerial Challenges: 2
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Managing for Diversity- The Future Won't Resemble the Past
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Seven Managerial Challenges: 3
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Managing for Globalization- The Expanding Management Universe
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Seven Managerial Challenges: 4
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Managing for Information Technology
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Seven Managerial Challenges: 5
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Managing for Ethical Standards
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Seven Managerial Challenges: 6
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Managing for Sustainability- The Business of Green
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The Seven Managerial Challenges: 7
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Managing for Your Own Happiness & Life Goals
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competitive advantage
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the ability to produce goods or services more effectively than competitors do, thereby outperforming them
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innovation
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finding ways to deliver new or better services
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First law of business
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take care of the customer
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e-commerce
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electronic commerce, the buying and selling of goods or services over computer networks
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e-business
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using the internet to facilitate every aspect of running a business
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project management software
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programs for planning and scheduling the people, costs, and resources to complete a project on time
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databases
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computerized collections of interrelated files
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telecommute
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work from home or remote location using information technologies
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collaborative computing
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using state of the art computer software and hardware, to help people work better
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knowledge management
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the implementsing of systems and practices to increase the sharing of knowledge and information throughout an organization
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sustainability
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economic development that meets the needs of the present without compromising the ability of future generartions to meet their own needs
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Four principal functions: *planning
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*setting goals and deciding how to achieve them
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Four principal functions: *organizing
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*you arrange tasks people and other resources to accomplish the work
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Four principal functions: *controlling
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*you monitor performance, compare it with goals, and take corrective action as needed
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Four principal functions: *leading
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*you motivate, direct, and otherwise influence people to work hard to achieve the organization's goals
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top managers
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make long term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it
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middle managers
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implement the policies and plans off the top managers above them and supervise and coordinate the activities of the first-line managers below them
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first-line managers
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make short-term operating decisions, directing the daily tasks of nonmanagerial personnel
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fucntional manager
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responsible for just one organizational activity
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general manager
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responsible for several organizational activities
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interpersonal roles
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managers interact with people inside and outside their work units: Roles- figurehead, liason, leader
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informational roles
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managers recieve and communicate information: Roles- monitor, disseminator, spokesperson
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decisional roles
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managers use information to make decisions to solve probolems or take advantage of oppurtunities: Roles- entrepreneur, disturbance handler, resource allocator, negotiator
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entrepreneurship
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the process of taking risks to try to create a new enterprise
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entrepreneur
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someone who sees a new oppotunity for a product or service and launches a business to try to realize it
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intrapreneur
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someone who works inside an existing organization
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internal locus of control
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the belief that you control your own destiny
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technical skills
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the job specific knowledge needed to perform well in a specialized field
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conceptual skills
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the ability to think analytically, to visualize an organization as a whole and understand how the parts work together
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human skills
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the ability to work well in cooperation with other people to get things done
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