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32 Cards in this Set

  • Front
  • Back

Business Intelligence, 47

applications and technologies to help users make better business decisions

Chief data officer, 68

responsible for enterprise-wide governance and utilization of information to maximize the value the organization can realize from its data

Chief information officer, 67

senior manager in charge of the organization's information system function in the firm

Chief knowledge officer, 68

senior executive in charge of the organization's knowledge management program


Chief privacy officer, 68

responsible for ensuring the company complies with existing data privacy laws

chief security officer, 67

heads a formal security function for the organization and its responsible for enforcing the firm's security policy

collaboration, 56

working with other to achieve shared and explicit goals

customer relationship management systems, 54

business and technology discipline that uses information systems

cyberlockers, 62

online file sharing service that allows users to upload files to a secure storage site from which the files can be synchronized and shared with others

decision-support systems, 48

information systems at the organization's management level that combine data and sophisticated analytical models or data analysis tools to support semistructured and unstructured decision making

digital dashboard, 52

displays all of a firm's key performance indicators as graphs and charts on a single screen to provide one page overview of all the critical measurements necessary to make key executive decisions

electronic business, 55

the use of the internet and digital technology to execute all the business processes in the enterprise. Includes e commerce as well as processes for the internal management of the firm and for coordination with suppliers and other business partners

electronic commerce, 55

the process of buying and selling goods and services electronically involving transactions using the internet, networks, and digital technologies

e-government, 55

use of the internet and related technologies to digitally enable government and public sector agencies' relationships with citizens, business, and other arms of government.

end users, 68

representatives of departments outside the information systems group for whom applications are developed

enterprise applications, 53

systems that can coordinate activities, decisions, and knowledge across many different functions, levels, and business units in a firm. Include enterprise systems, supply chain management systems, and knowledge management

enterprise systems, 53

integrated enterprise-wide information systems that coordinate key internal processes of the firm

executive support systems, 52

information systems at the organization's strategic level designed to address unstructured decision making through advanced graphics and communications

information systems department, 67

the formal organizational unit that is responsible for the information systems functions in the organization

information systems managers, 67

leaders of the various specialists in the information systems department

interorganizational system, 54

information systems that automate the flow of information across organizational boundaries and link a company to its customers, distributors, or suppliers

it governance, 69

strategy and policies for using information technology within an organization, specifying the decision rights and accountabilities to ensure that information technology supports the organization's strategies and objectives

knowledge management system, 54

systems that support the creation, capture, storage, and dissemination of firm expertise and knowledge

management information systems, 47

specific category of information system providing reports on organizational performance to help middle management monitor and control the business

portal, 52

web interface for presenting integrated personalized content from a variety of sources. Also refers to a web site service that provides an initial point of entry to the web

programmers, 67

highly trained technical specialists who write computer software instructions

social business, 57

use of social networking platforms including facebook, twitter, and internal corporate social tools, to engage employees, customers, and suppliers

supply chain management systems, 53

information systems that automate the flow of information between a firm and its suppliers in order to optimize the planning, sourcing, manufacturing, and delivery of products and services

systems analysis, 67

the analysis of a problem that the organization will try to solve with an information system

teams, 56

formal groups whose members collaborate to achieve specific goals

telepresence, 61

a technology that allows a person to give the appearance of being present at a location other than his or her true physical location

transaction processing systems, 46

computerized systems that perform and record the daily routine transaction necessary to conduct the marketplace transactions