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10 Cards in this Set

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Approaches to job design

Design for:


Efficiency


Motivation


Mental capacity


Safety and health

There is four job ana

Job analysis. Where to start

Organization: ex. Recipes job descriptions. Performance appraisal forms. Training materials


Online. Job archives


Subject matter experts

Motivating through job design

Job enlargement: extension and rotation

Expectancy

Link between effort and performance. If I do good I’ll perform good

Expectancy

Link between effort and performance. If I do good I’ll perform good

Instrumentality

If I do well I’ll get rewarded.link between performance and reward

Expectancy ->instrumentality - valence

Expectancy

Link between effort and performance. If I do good I’ll perform good

Instrumentality

If I do well I’ll get rewarded.link between performance and reward

Expectancy ->instrumentality - valence

Valence

Reward and goals needed


Do I care about the reward. Do I need it

Expectancy then instrumentality then valence

Types of abilities: what are the three and describe them

Cognitive ; related to acquisition and application of knowledge in problem solving


Ex verbal quantitative reasoning spatial perceptual


Emotional intelligence; related to management and use of emotions


Flight attendants salesperson


Physical: performance of physical work. Ex strength stamina flexibility sensory

Cognitive emotional and physical