Team Quiz 2 Ch 4

The emotional atmosphere, the enveloping tone that is created by the way we communicate in groups

Exists when individuals perceive that they are valued, supported, and treated well by the group

Exists when group members do not feel valued, supported, and respected, when trust is minimal, and when members perceive that they are not treated well

A mutually exclusive goal attainment process

Necessitates the failure of the many for the success of the few

A mutually Inclusive goal attainment process

Group members work together, not against each other, when attempting to achieve a common goal

*Cooperation is a process not an outcome*

Attainment of a personal goal without having to defeat another person

The excessive emphasis on defeating others to achieve one's goals

*Twice as many hypercompetitive men as there are women*

Occurs when competition produces a positive, enjoyable experience and generates increased efforts to achieve without jeopardizing positive interpersonal relationships and personal well-being

1) When winning is de-emphasized

2) When opponents are equally matched, allowing all participants a reasonable chance to win

3) When there are clear, specific rules that ensure fairness

*All three have to be used to be effective*

1) Attempting to achieve excellence and trying to beat others are different goals

2) Resources are used more efficiently in a cooperative climate

When group members feel liked, valued, supported, and accepted. (Cohesiveness will be strong)

Between groups

intergroup interactions are more competitive than interactions between individuals

Within in a group

A collective prescription that group members should pursue maximum group outcomes (winning at all costs), even if this means acting hypercompetitively against other groups when members may privately not wish to do so

A reaction to a perceived attack on our self-concept and self-esteem

- react by denying, counterattacking, and withdrawing

Providing excuses that absolve us of blame, even when no evaluation is offered

produce defensiveness

include criticism, contempt, and blame

A first person report of how an individual feels, what he or she perceives to be true, and what behaviors is desired from others

1). Praise first, then describe

2) Use I statements, not you-statements

3)Make your descriptions specific, not vague,

4) Eliminate editorial comments from descriptive statements

The more someone trries to control us by telling us what to do, the more we are inclined to reisit such efforts or even to do the opposite

Personal goals of group members that are not revealed openly and that can interfere with group accomplishment (can create a defensive atmosphere)

Honest, open, and direct, but not aggressive, communication.

Alternative to manipulation

Failure to acknowledge another person's communication effort either verbally or nonverbally

equal opportunity to succeed and exhibit whatever potential they possess

Share your own shortcomings, Self-deprecating humor of your own failure,

Belieft in the self-evident truth of one's opinion

You qualify statements, avoiding absolutes. Counters certainty.

"Possibly, perhaps, maybe, might"

An attention-getting initiative by a listener.

The listener attempts to shift the focus of attention from others to oneself by changing the topic of discussion.

Me-oriented

"one speaker at a time" rule

An attention giving, cooperative effort by the listener to focus attention on the other person, not on oneself

Competitive listtening.

Attack a speaker verbally, not trying to understand the speaker's point of view

Seeking additional information from a speaker by asking questions