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32 Cards in this Set
- Front
- Back
What are the basic business principles with which you will need to become familiar if you decide to operate your own business? |
Accounting, Finance, Business and tax laws, Insurance, Human Resource Management, Sales, and marketing |
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Increased capital for investment. Larger pool of skills and talent to draw from. Shared responsibilities. These are all benefits of what... |
Partnership |
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True or false. A corporation must have at least two stockholders |
False |
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Having the ability to establish your own business with minimal investment is an advantage of what? |
Booth rentals |
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What should you look for when selecting a location for your business |
Visibility and accessibility |
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True or false. Clients that are pleased with your services may still seek another Salon if they have difficulty finding parking near your business? |
True |
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When choosing the location for your salon it is usually best to look for an area that has a limited what? |
Number of salons and spas |
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What is the difference between revenue and profit? |
Revenue is money coming in. Profit is money left after paying bills |
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Durability safety utility and appearance are important factors to consider when purchasing what? |
Furniture, equipment, and fixtures |
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You should understand the risks involved and take preventative measures before doing this |
Buying an existing business |
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Creating this helps those responsible for closing or opening the salon to be aware of all the necessary measures required to lock and secure the premises |
Security checklist |
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This protects your business against unforeseen events such as malpractice, liability, disability, fire, burglary, theft and business interruption |
Insurance |
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When you own your own Salon you must make certain that all Personnel practice within the boundaries of their what |
Professional license |
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Managing finances well. Developing solid business management skills. Creating prices based on value. Working cooperatively with employees. Developing positive customer relations. These are all important factors for what |
Keeping a business running smoothly |
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Before you can determine a price for goods and services you need to understand what |
Value |
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Who is someone that is trained in financial record-keeping and follows proper standards |
The bookkeeper |
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This is used to track miscellaneous and cash expenses for tax reporting purposes |
Cash journal or petty cash notebook |
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Analyzing what two things can provide useful information for tracking customer Trends and performing marketing tasks |
Sales & services |
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Is the job of the _____ to promote Goodwill, install client confidence, and ensure satisfaction |
Receptionist |
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To perform treatments is typically part of the receptionist role in a salon true or false |
False |
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What is generally the main job of a receptionist |
Greeting clients, answering phones, book appointments, scheduling, recommend products and services, tell clients about policies and procedures |
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You should use a pleasant natural tone of voice When What |
Answering a phone |
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How far in advance should you confirm appointments |
24 to 48 hours |
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The Restriction of the use of what in the salon is beneficial for both clients and service providers |
Cell phones and other technology |
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efficiently run salons provide employees with clear expectations true or false |
Truth |
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What type of skills can you learn from various sources |
Management skills |
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These are items that are used to conduct business operations on a daily basis |
Consumption supplies |
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What are employees and staff known as |
Personnel |
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This is a manual or set of instructions designed to standardize operations |
Procedural guide |
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This is planning and developing of relationships to achieve a certain desired Behavior |
Public relations |
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These are available for sale to clients |
Retail supplies |
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What is it called when you use the internet to effectively schedule appointments and make purchases online. Email is to all my email as _____ is to online scheduling and ordering |
E-commerce |