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19 Cards in this Set
- Front
- Back
What is a Business Process?
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a network of activities, resources, facilities, and information that interact to achieve some business function.
- It's a system and sometimes business processes are also referred to as business system. |
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What is the importance of inventory management processes?
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Inventory management process works to balance the demands from customers with inventory purchases from the supplier.
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What is Inventory management system?
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supports the process by collecting information. It keeps track of what customers have ordered. (QuantityOrdered) and what is currently in inventory (QuantityOnHand)
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What is a 'Reorder point' with Inventory management systems?
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is the critical point when a good in stock hits this point, the system lets the manager of the restaurant know that it is time to order new supplies.
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What is Good Information?
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1. Information needs to be relevant.
2. Just barely sufficient 3. Worth its cost. |
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How Do Information Systems Support Business Processes?
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Possible automation.
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What are activities?
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that work formerly done by people following procedures has been moved so that computers now do that work by following instructions in software. (Moves left to computer side)
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What is Automated system?
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that work formerly done by people following procedures has been moved so that computers now do that work by following instructions in software. (Moves left to computer side)
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What are resources?
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Items of value includes suppliers and customers
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What are facilities?
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Structures used within a business process (e.g. inventories, databases, equipment.)
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What are the 4 definitions of Information?
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1. Knowledge derived from data.
2. Data presented in a meaningful context. 3. Processed data 4. A difference that makes a difference. |
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What are the three decision levels?
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Operational, managerial, and strategic.
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What is Operational decision level? What system supports it?
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concern day-today activities ( ordering inventory, paying accounts payable)
TPS |
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What is Managerial decision level? What system supports it?
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concern the allocation and utilization of resources (department budget)
MIS |
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What is Strategic decision leve? What system supports it?
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concern broader-scope, organizational issues. (e.g. product line expansion, competitor acquisition)
EIS |
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What is TPS? EIS?
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Transaction processing systems.
Executive information systems. |
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What is a Structured decision?
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A decision for which there is an understood and accepted method for making the decision. (Inventory reordering in a JIT system)
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What is an Unstructured decision?
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a decision for which there is no agreed-on decision making method (assessment of prospective emplott suitability for job performance.)
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What are the 5 step to making a decision?
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Intelligence gathering
Alternative formulation Choice Implementation Review |