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43 Cards in this Set
- Front
- Back
Ethics |
the set of moral principles or values that define right and wrong for a person or group |
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Ethical behavior |
behavior that conforms to a society's accepted principles of right and wrong |
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Workplace deviance |
unethical behavior that violates organizational norms about right and wrong |
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Production deviance |
unethical behavior that hurts the quality and quantity of work produced |
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Property deviance |
unethical behavior aimed at the organization's property or products |
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Employee shrikage |
employee theft of company merchandise |
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Political deviance |
using one's influence to harm other in the company |
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Political aggression |
hostile or aggressive behavior toward others |
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Ethical intensity |
the degree of concern people have about an ethical issue |
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Magnitude of consequences |
the total harm or benefit derived from an ethical decision |
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Social consensus |
agreement on whether behavior is bad or good |
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Probability of effect |
the chance that something will happen that results in harm to others |
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Temporal immediacy |
the time between an act and the consequences the act produces |
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Proximity of effect |
the social, psychological, cultural, or physical distance between a decision maker and those affected by his or her decisions |
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Concentration of effect |
the total harm or benefit that an act produces on the average person |
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Preconventional level of moral development |
he first level of moral development, in which people make decisions based on selfish reason |
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Conventional level of moral development |
the second level of moral development, in which people make decisions that conform to societal expectations |
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Postconventional level of moral development |
the third level of moral development, in which people make decision based on internalized principles |
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Principle of long-term self-interest |
an ethical principle that hold that you should never take any action that is not in your or your organization's long-term self-interest |
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Principle of personal virtue |
an ethical principle that holds that you should never do anything that is not honest,open, and truthful and that you would not be glad to see reported in the newspaper or on TV |
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Principle of religious injunctions |
an ethical principle that holds that you should never take any action that is not kind and that does not build a sense of community |
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Principles of government requirements |
an ethical principle that holds that you should never take any action the violates the law, for the law represents the minimal moral standard |
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Principle of utilitarian benefits |
an ethical principle that holds that you should never take any action that does not result in greater good for society |
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Principle of individual rights |
an ethical principle that holds that you should never take any action that infringes on others' agreed-upon rights |
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Principle of distributive justice |
an ethical principle that holds that you should never take any action that harms the least fortunate among us: the poor, the uneducated, the enemployed |
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Overt integrity test |
a written test that estimates job applicants' honesty by directly asking them what they think or feel about theft or about punishment of unethical behavior |
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Personality-based integrity test |
a written test that indirectly estimates job applicants' honesty by measuring psychological traits, such a dependability and conscientiousness |
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Whislteblowing |
reporting others' ethics violations to management legal authorities |
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Social responsibility |
a business's obligation to pursue policies, make decisions, and take actions that benefit society |
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Shareholder model |
a view of social responsibility that holds an organization's overriding goal should be profit maximization for the benefit of shareholders |
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Stakeholder model |
a theory of corporate responsibility that holds the management's most important responsibility, long-term survival, is achieved, by satisfying the interests of multiply corporate stakeholders |
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Stakeholders |
persons or groups with a "stake," or legitamite interest, ina company's actions |
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Primary stakeholder |
any group on which an organization relies for its long-term survival |
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Secondary stakeholder |
any group that can influence or be influenced by a company and can affect public perceptions about the company's socially responsible behavior |
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Economic responsibility |
a company's social responsibility to make a profit by producing a valued product or service |
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Legal responsibility |
a company's social responsibility to obey society's laws and regulations |
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Ethical responsibility |
a company's social responsibility not to violate accepted principles of right and wrong when conducting its business |
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Discretionary responsibilities |
the social roles that a company fulfills beyond its economic, legal and ethical responsibilities |
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Social responsiveness |
refers to a company's strategy to respond to stakeholders' economic, legal, ethical, or discretionary expectations concerning social responsibility |
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Reactive strategy |
a social responsiveness strategy in which a company does less than society expects |
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Defensive strategy |
a social responsiveness strategy in which a company admits responsibility for a problem to meet societal expectations |
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Accomodative strategy |
a social responsiveness strategy in which a company accepts responsibility for a problem and does all that society expects to solve that problem |
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Proactive strategy |
a social responsiveness strategy in which a company anticipates a problem before it occurs and does more than society expects to take responsibility for and address the problem |