Final Dental Office Administration Exam

The average temperature for the reception area in a dental office is ?

In which room will a treatment plan be discussed ?

The American Dental Association recognizes how many different specialty areas for dentist ?

Endodontics is a specialty that involves the diagnosis and treatment of ?

Responsibilities of a dental assistant include ?

The dentist’s private office is used for all except for which of the following ?

The ___ is the room where the clinical staff can perform functions such as pouring up impressions, and where patient’s models are stored ?

Procedures a dental assistant may perform vary depending on ?

Public Health

Endodontics

Oral And Maxillofacial Surgery

Orthodontics

Pediatric Dentistry

Oral Radiology

Oral Pathology

Periodontics

Prosthodontics

When a relationship has been terminated without any notification to the patient, this is known as a ?

By law, patient must __ to treatment with the dentist.

A ___ lawsuit can be brought against a dentist who may have harmed a patient.

What does HIPAA protect ?

Who is responsible for developing privacy policies, ensures availability of these policies to the patient, creates documents to collect and retain private information, and serves as a third party contact regarding health information ?

HIPAA identifiers include all of the following except ?

Under the Dental Code Of Ethics, which principle states the dentist has a duty to treat people fairly ?

Which is a government issued identification number that is unique to all dentist ?

__ refers to any reasonably anticipated skin, eye, or mucous membrane contact with blood or infectious materials that may result from the performance of duties.

___ refers to droplets that are transmitted when an infected person coughs, sneezes, or exhales, and another person nearby inhales this air.

Which of the following refers to the transmission of microorganism when a surface or an instrument is contaminated by infectious microorganisms and then touched by a person ?

Based on OSHA’s Occupational Exposure categories, which staff members will likely never come in contact with blood or saliva ?

Which of the following is/are the ways to transmit disease between people ?

The Hepatitis B vaccination is administered of many injections ?

Hepatitis C is an example of a __ transmission ?

Face masks should be changed ?

Medical gloves are to be worn ?

A person who has no teeth is said to be ?

Which of the following defines the breakdown of food, and is the first step in the process of digestion ?

The part of the tooth that is visible during dental examination is the ?

How many teeth are in the primary dentitions ?

Which teeth are known as the cornerstones to the oral cavity ?

What is the most common numbering system used in dentistry ?

Which of the following is the surface closet towards the midline ?

Facial

Buccal

Lingual

Incisal

Occlusal

Mesial

Distal

Incisor

Lateral Incisor

Canine

Premolar

Molar

Which type of sentence is used for making a statement?

Which of the following is not a coordinating conjunction ?

Which type of letter would be sent to a patient of record ?

Which of the following letter formats has all lines flush with the left margin ?

The patient record is a permanent document of whom ?

On which form would you find the patient’s insurance information?

What is the purpose of asking patients about their general dental concerns on the patient demographic form ?

On which form would you find that the patient is allergic to latex ?

Patient’s who have an artificial heart valve or an artificial hip or knee must take an __ prior to dental appointment ?

Prescheduling recare appointments means to ?

Providing advance notice, allowing patients to reschedule if necessary, and adding a personal touch for the patient are all examples of which type of recare system ?

A manual appointment scheduling book displays ___ of appointments.

Appointment times are usually divided into intervals of 10, 15, and ___ minutes ?

Advantages of a computerized scheduling system consist of all the following except ?

The dentist’s schedule must coordinate with the ___ schedule ?

A ___ refers to the recommended guidelines referring to an area in the dental practice ?

A ___ refers to a step by step procedure that must be followed.

Ensuring the identity of a patient’s chart is known as

Which of the following system files by the city in which you live in ?

According to HIPAA a ___ system is recommended for the privacy of all patients ?

It is recommended that a patient’s chart is kept for __ ?

Inactive patients are those patients who have not been seen in at least ?

A ___ document that shows a list of items that were purchased ?

If an item is not in stock and ready to be shipped, the item is known as ?

Statements are typically sent out within a ___ day period.

___ inventory systems require a handwritten entry to order supplies.

Manual backups of the computer systems should be completed ?

Dental insurance was primarily designed to provide coverage for costs involved with ?

Which of the following provides health and dental services for low income families ?

Which of the following provides health and dental services for low income families ?

Which type of insurance is prepared for individuals 65 years of age or older ?

Which type of insurance requires the patient to pay the dental provider and then submit a claim to the insurance company for reimbursement ?

The term UCR stands for ?

Most insurance plans require a ___ before any major dental work can be started.

X-rays would be found under which dental fee code category ?

___ refers to the fact that some services may be covered under the insurance plan, and other may not.

Employee

Employer

Insurance Company

Provider

Group

Subscriber

Dependent

Who establishes the fees for service in a dental office ?

Processing statements and reconciling bank accounts are tasks usually performed ?

Accounting of a dental office can be done on a ___ basis or a calendar year basis.

A ___ should be completed at the end of each business day

A ___ is a written record of the financial transactions for each patient.

A ___ is a written record of the financial transactions for each patient.

An overdue account is any patient account that has a balance that is over __ days old ?

Patient accounts that are over ___ days old will likely be sent to a collection agency for payment ?

What is an example of a capital cost ?

After six months have passed, a check is known as ?

Reconciling a bank account means to. ?

The bank statement must be reviewed ?