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16 Cards in this Set
- Front
- Back
The concept of emotional intelligence was first introduced by
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JULIA WOOD
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We experience emotions holistically. T/F
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TRUE
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The _________view of emotions is called appraisal theory.
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PERCEPTUAL
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________ involves controlling the outward expression of emotions.
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SURFACE ACTING
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Management of what we feel inside ourselves is called what?
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DEEP ACTING
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The________view of emotions posits this model: stimulus> physiological > emotion.
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ORGANISMIC
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We are most likely to engage in emotion work when we what?
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THINK WHAT WE ARE FEELING IS INAPPROPRIATE.
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"Memorial Day parades are patriotic, yet sad events," is an example of an_______rule.
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FRAMING
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Common forms of expressing feelings ineffectively include what?
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SPEAKING IN GENERALITIES
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"You're a wonderful person" and " I feel we should work as a team" are examples of what?
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COUNTERFEIT EMOTIONAL LANGUAGE
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According to Albert Ellis, debilitating feelings are often caused by what?
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IRRATIONAL BELIEFS
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Edwina feels a knot in her stomach when she received a low grade on her interpersonal exam. She believes that she had a lot of anxiety. Edwina seems to be engaging in what?
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COGNITIVE LABELING VIEW OF EMOTIONS.
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Name 3 reasons why we may not express emotions.
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SOCIAL, VULNERABILITY AND PROTECTING OTHERS
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Morgan does not want to take chemistry, because he knows he will fail the class even before taking the course. In addition, he believes that if he takes the course, he won't make any friends in the class. Morgan is suffering from which fallacy?
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FEAR OF CASTROPHIC EXPECTATIONS
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Name 4 guidelines for communicating emotions effectively.
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MONITOR YOUR SELF-TALK, OWN YOUR OWN FEELINGS AND CHOOSE HOW TO PROPERLY EXPRESS EMOTIONS
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A recent study tracking adolescent girls' bullying found that many young girls engage in___________ toward other young girls and they do so using feminine rules for aggression.
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SOCIAL AGGRESSION
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