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30 Cards in this Set
- Front
- Back
Baggage Tag |
Tag placed on Guest checked bag that shows routing and destination of the baggage. |
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Boarding Pass |
Security Document given to the Guest with all flight information |
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Carrier |
Another word for Airline |
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Charter Flight |
Flight sold and operated through a group or tour agent according to their terms and schedule. |
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Checked Baggage |
Baggage which is in the custody of the airline after check-in and has a baggage tag. |
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Codeshare |
An arrangement between two airlines where one markets the flight by selling tickets and placing its code on the service and the other operates the flight using their own crew and aircraft. |
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Connecting Flight |
Flight that requires the Guest to change planes as part of their journey. |
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Control Tower |
Airport building where air traffic controllers oversee and direct all aircraft |
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Estimated Time of Arrival |
time the aircraft is expected to land at a station |
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Estimated Time of Departure |
Time the aircraft is expected to depart the station |
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Flight Interruption Manifest |
A document that is used in place of a ticket what a Guest is involuntarily re-routed to another airline. |
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Flight Manifest |
A list of all the reservations made for that flight |
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Flight Segment |
Travel between any two places in an PNR |
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Ground Delay Program |
Flow instituted when the traffic demand is expected to exceed the rate at which the airport can receive flights. This can be possibly due to inclement weather or a closed runway. |
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Group Booking |
A reservation containing 10 or more Guest |
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IATCI |
"Inter Airline Through Check Out" An agreement between airlines allowing Guest to be checked in to their final destination when they are flying on multiple airlines. |
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Inbound |
Arriving; can apply to a flight, a Crew or Guest |
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Interline Booking |
Air travel in which the same ticket or itinerary covers different logs of travel flown by different airlines. |
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Itinerary |
Flight segments and information pertaining to the Guest journey. |
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Leg |
Flight segment involving one take off and one landing. |
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Market |
The individual cities that Virgin Airlines sells and advertises for travel. |
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Multi City |
A trip that includes one or more stops. Travel may involve different airlines and fares on each segment. |
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Non-Stop Flight |
Flight that does not make any stops or changes of aircraft through out the journey. |
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Orignate |
Beginning point of a flight |
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Outbound |
Departing; can apply to a flight, a Crew or Guest |
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Overbooking |
The act of selling more seats than are available |
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Passenger Name Record (aka PNR) |
Guest's reservation encompassing of: name, phone, reservation number, itinerary and any other supplementary information. Also known as confirmation code. |
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Round Trip |
A journey to one or more places and back again |
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Thru Flight |
A single flight, from origin to destination with one or more intermediate stops to the point of destination that does not require a Guest to change planes |
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Connecting Flight |
A single flight, from origin to a destination that requires a hold over to a flight to get to the final destination |