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96 Cards in this Set
- Front
- Back
World of Beer promises to be our customers "favorite place to eat ____________, ______________, and be ____________" |
drink |
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In your own words how will you demonstrate the below values: |
spirit: being positive, having fun, helping others |
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As a WOB*STAR yourself you must keep what 3 promises |
Citizenship |
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Name WOB's 5 pillars of Success |
Craft beer and spirits |
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What are the 4 main ingredients used to brew beer |
water |
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what are hops used for in beer and what does IBU stand for |
bitterness and preservation |
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what determines if a beer is going to be an Ale or a Lager
|
yeast
|
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what makes beer bitter |
hops |
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what makes beer sweet
|
malts
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malt gives beer ________, ___________, and ____________
|
color
body sweetness |
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what acts as a preservative in beer
|
hops
|
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name 5 hop aromas |
Earthy Grassy Floral
|
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beer is made up of ___% water |
90 |
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what turns beer into alcohol and gives it natural carbonation |
yeast
|
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all beer is filtered |
FALSE
|
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Ales are top fermented at warmer temperatures and lagers are bottom fermented at cooler temperatures |
TRUE
|
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Weihenstephaner is the oldest brewery in the world
|
TRUE
|
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Which brewery is the oldest microbrewery in the world |
Anchor Brewery in San Francisco California |
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Which brewery is the oldest brewery in the USA |
Yuengling
|
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Explain dry-hopping
|
Adding hops after fermentation for aroma only |
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What is a cask ale
|
An unfiltered, unpasteurized beer that is fermented in the cask (firkin) that it will be served in. |
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Explain freeze distillation
|
Beer is cooled to freezing temperatures and the frozen layer of water is removed from the top. |
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Example of an Eisbock |
Schnieder - Aventenus Weissen Eisbock |
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Where did Pilsners originate |
Pilsen, Czech Republic |
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Which Pilsner is said to be the original Pilsner |
Pilsner Urquell |
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In order to be called a "Kolsch" it must be brewed in Koln, Germany
|
true
|
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ESB's are brewed to be _______________ in malt and hop character
|
balanced |
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Explain the difference between a cider and a mead
|
Ciders brewed with apples and pears |
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what does IPA stand for?
Name 3 IPAs in your cooler |
India Pale Ale |
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Name a starch alternative that is used to brew Gluten Free Beers. |
Sorghum St. Peters Sorghum |
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Where did Vienna Lagers originate? |
Austria |
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Ciders are usually brewed with ____________ and ____________
|
apples |
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What is spontaneous fermentation
|
wort cooled in koelships innoculated with wild yeast, sometimes giving it sour flavor |
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What is bottle conditioning
|
Reseeding beer with sugar and live yeast before packaging |
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Name 2 Pale Lagers
|
|
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Name 2 Pale Ales
|
Sierra Nevada Pale Ale - california |
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Name 2 Brown Ales
|
Rogue hazelnut brown nectar
grapevine sir williams |
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Name 2 White Wheats |
Wittekerke
|
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Name 2 ciders
|
Angry Orchard Crisp Apple |
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What is the difference between a Porter and an Imperial Porter |
Imperial Porters are stronger in alcohol, have bolder flavors, and are sweeter than Porters |
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What is the commonly known story behind IPA
|
English sent troops beer across the India Trade Route, beer spoiled before it reached the troops. |
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A Hefeweizen is brewed with _____% wheat and ___% Malted Barley
|
60 |
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What does Dunkelweizen translate to
|
Dark Wheat |
|
Belgian White Wheat
Color: Flavors: Body: Garnish: |
pale straw |
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Hefeweizen: |
golden and hazy |
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Because they are so dark in color, Schwarzbiers are also heavy in body
|
FALSE |
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what are two common brown ale aromas
|
malty |
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Name 2 brown ales
|
Rogue hazelnut brown nectar Grapevine Sir Williams |
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Which has a more burnt/roasted flavor. Stouts or Porters |
Stouts |
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What kind of malts are Stouts brewed with |
Patant malt |
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Scotch ales are also referred to as
|
Wee Heavy |
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Why are Saisons also referred to as farmhouse ales?
|
color: Golden |
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Describe a belgian tripel
|
Color: deep amber to dark brown |
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Describe a Belgian Quad
|
Color: tawny copper to brown |
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Describe a Barleywine
|
light amber to copper |
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Describe and Amber Lager
|
Golden to copper |
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Describe a Pale Ale
|
pale straw color |
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Describe a Berliner Weiss |
Tripel |
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What style is St. Bernardus Prior 8 |
Dubbel |
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What style is St. Bernardus Prior 8
|
Golden |
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What style is Duvel |
Golden |
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What style is St. Bernardus ABT 12 |
Quad |
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What style is La Caracole Saxo |
Blonde |
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What style is Chimay Red |
Blonde |
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What style is Chimay Red
|
Quad |
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What style is Leffe Blonde |
Quad
|
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All unfiltered beers should be rolled before pouring |
False |
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Why are Dopplebocks historically called "liquid bread" |
Monks consumed them for carbs during lent |
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Why are Dopplebocks historically called "liquid bread"
|
Chimay Abdij Maria Toevlucht La Trappe |
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Name all Trappist Breweries
|
black beer |
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Alt translates to _________ |
black beer |
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What beer is brewed in the month of March |
old |
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Describe the proper presentation for a bottled beer |
Marzen/Oktoberfest
|
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Describe the proper presentation for a draft beer |
Proper glass (beer clean and rinsed) |
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What is the proper set up of the 4 compartment sink |
Proper glass (beer clean and rinsed)
Proper head On Coaster Label facing guest |
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Explain the proper steps if a beer loses its head before it is given to a guest |
1 - dump
2 - wash (hot water & low suds detergent) 3 - rinse (cold water) 4 - sanitize (warm water) |
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A customer should be greeted __________ or within ____ seconds |
ask the bartender to top the glass off |
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When greeting a customer, it is important to bring what items |
coaster Ipad |
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If it is a customer's first time to World of Beer, who do you introduce them to? |
coaster
bottle menu draft menu |
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Describe a properly pre-bussed table and why it is important |
Everyone working |
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Service Timing |
Only active wear left on table (what customer is currently using) |
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Service Timing: Greet Drinks Check and change 2 minutes |
Immediate to 45 seconds |
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Explain first 3rd, last 3rd
|
Within the first 3rd of the beer is consumed make sure customer likes their choice |
|
The phone should be answered within how many rings |
Hello, thank you for calling World of Beer (location), this is _____. How may I help you?
|
|
The phone should be answered within how many rings |
3 |
|
Red Monk |
Belgian quad & splash framboise lambick |
|
Black & Tan
|
Stout and Pale Ale |
|
Chocolate Raspberry |
Stout Float and Pale Lager |
|
Chocolate Blueberry |
Chocolate Stout & Framboise |
|
Raspberry Cider |
Chocolate Stout & Blueberry wheat |
|
Raspberry Cider
|
Cider & splash Framboise |
|
Fruit Cocktail |
Quenching combo hefeweissen, blueberry wheat, and |
|
Black Velvet |
Cider & Pale Lager |
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ID customers under ___ years old |
Cider & Stout float |
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ID customers under ___ years old
|
30 |
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cost to sign up for loyalty program and what do you receive at sign up |
$15 |