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30 Cards in this Set
- Front
- Back
UN Global Compact Management Model |
Built on 4 principles: human rights, labor practices, environment, and anti-corruption. (these 4 things are also Corporate Social Responsbility) Model steps in order to stay consistent with the principles: 1. Commit, 2. Assess, 3. define, 4. implement 5 measure 6 communicate |
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MTO |
Make to Order:not as much design lead time as ETO but does not start manufacturing until product is ordered. usually standard RM and customer designed. |
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MTS |
Make to Stock: product is made before ordered. |
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ATO |
Assemble to order: product is made from half/sub assemblies once order is placed. |
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ETO |
Engineer to order- products require unique engineering based on customer specs. like Toyota when getting a part drawing approved and ordered. |
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CRM |
Customer Relationship Management- philosophy based on putting the customer first. It involves the collection and analysis of information to support customers. it also includes account management and order management. |
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Mass customization |
Product made in many configurations all at once at a large quantity. assembled quickly. |
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Relationship between Volume and Variety |
See my Notebook Page A1 for graph showing it. |
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Product Life Cycle |
Introduction-> Growth- > Maturity (well Established in marketplace)> Decline> Phase out |
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ETO, MTO, ATO, MTS and Mass customization are |
Types of Manufacturing Environments |
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Three Process Choices |
1. intermittent (lot or batch) (also defined as PROCESS layout) 2. flow (repetitive, or line; continuous) (also defined as PRODUCT layout) 3. Projects (fixed Position) |
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Intermittent Manufacturing |
(lot or batch)- workstations are not dedicated to one product- FLEXIBLE. Operations are grouped together in departments. (also defined as PROCESS layout, job shop or functional) |
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Flow Manufacturing |
Dedicated equipment. volume is high enough to flow constantly. (also defined as PRODUCT layout) 1. retetitive or line: machines are dedicated (not multipurpose), capital intensive; high volume 2. continuous flow: for things like turning RM to product like gasoline or mixing chemicals. |
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Project Manufacturing |
product is made one at one site. like a ship! usually dont move from one work station to another |
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Flow of External SC from manufacturing perspective |
1. Suppliers 2. manufacturer 3. distributor 4. retailer 5. consumer |
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internal view of SC |
1. Conventional- this is a simplified view where conflicts come about bc they do not operate as one intergrated business. (purchasing, production, distribution are seperate). this is a subset of cross functional (below) 2. Cross functional- based on efficiency but not at the cost of corporate goals. they work together to make a product the customer wants |
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Conflicts happen in SC becasue |
Marketing, production, and finance all have different goals. SCM can be used to deal with these conflicts. |
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KPI |
Key Performance measures: Used to evaluate performance. |
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Types of KPI's |
1. Strategic performance- long term goals of the business (like profitability) 2. Tactical performance- intermediate term goals to support strategic performance like adhering to production plans and budgets. 3. Operational performance- daily work routines. like work center cycle times. |
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Balanced Scorecard |
An organizational tool for assessing performance against KPIs. must measure against companies strategic goal. It includes performance from: 1. customer perspective 2. business process perspective 3. financial pers. 4. innovation and learning persp. |
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Materials management balances... |
objectives of marketing, production and finance by managing the flow of materials. a person in this job function would be " supply chain manager" etc. |
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MPC |
Manufacturing Planning and control-- It is a planning system that serves as a template for Manufcaturing Resources planning (MRP). it is the system used by manuf to see demand, plan, and execute and contact production. Materials management is is responsible for coordinating and facilitating MPC. MPC is IT driven. |
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MRP |
Manufacuring Resource planning. short term planning at the end-item or product component level. like the components. |
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objectives of manufacturing |
- the right products
- of the right quality - in the right quantities - at the right time - at the right cost |
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Priority vs capacity |
Priority related to demand and capacity relates to supply. |
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MPS |
Master Production Scheduling or Master scheduling. short to medium term planning at the end time product level. like specific models. |
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ERP |
MRP evolved to closed loop MRP and then to ERP |
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Lean focuses on |
eliminating non-value added/waste. creating contiuous flow. empower empployees. CI. |
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TQM |
total quality management. customer focus. ID cost of quality. CI. taking actions to solve problems. |
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Six Sigma |
reducing defects by decreasing variation. goal is 3.4 defect per million opps. |