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15 Cards in this Set
- Front
- Back
Training
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a planned effort by a company to facilitate the learning of employees
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Training can...
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-Increase employees’ knowledge of foreign competitors and cultures.
-Help ensure that employees have the basic skills to work with new technology, -Help employees understand how to work effectively in teams to contribute to product and service quality. -Ensure that the company’s culture emphasizes innovation, creativity, and learning. -Ensure employment security by providing new ways for employees to contribute to the company when: --their jobs change --their interests change --their skills become obsolete -Prepare employees to accept and work more effectively with each other, particularly with minorities and women. |
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Training Design Process
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1. Needs assessment
2. Ensuring readiness for training 3. Creating a learning environment 4. Ensure transfer of training 5. Selecting training methods 6. Evaluating training programs |
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Needs Assessment
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Oranizational Analysis
Person Analysis Task Analysis |
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Ensuring readiness for training
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Motivation to learn
Self efficacy Understanding benefits or consequences of training Awareness of training needs, career interests and goals Work environment characteristics Basic skills |
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Creating a learning environment
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Identification of learning objectives and training outcomes
Meaningful material Practice Feedback Observation of others Administering and coordinating program |
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Ensure transfer of training
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Climate for transfer
- self-management strategies - peer and management support |
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Selecting training needs
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Presentational methods
Hands-on methods Group methods - Instructor led classroom instructions - audiovisual techniques - mobile technologies - on the job training - self directed learning - apprenticeship - simulation - e-learning |
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Evaluation training programs
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Training outcomes
Evaluation design - posttest only - pretest/posttest - posttest only with comparison group - pretest/posttest with comparison group - time series |
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Outcomes used in evaluating training programs
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- cognitive outcomes
- skill-based outcomes - affective outcomes - results - return on investment |
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Socialization
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1. Anticipatory socialization
2. Encounter 3. Settling in |
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Anticipatory socialization
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expectations are developed about:
- the company - job - working conditions - interpersonal relationships |
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Encounter phase
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occurs when the employee begins a new job
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Settle-in phase
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employees start to feel comfortable with job demands and social relationships
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Orientation programs
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play an important role in socializing employees. It involves familiarizing new employees with:
- company rules - policies - procedures |